This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While parked at a roadside rest for the night I heard a sound similar to cracking but didn-??t think anything of it. The next day when the sun came up I noticed the windshield was cracking and had a few chips in it. The chips were not the cause of the cracking and came along the cracks but we-??re not centrally located to the cracks meaning they were caused by the windshield cracking. The night before the defrost was on cold because it had been raining and it was warm outside. I immediately took photos. I have been unable to repair the windshield considering it costs over $1000 and my insurance doesn-??t cover defects in the quality of parts used on the vehicle.
Subaru has failed to repair the halogen headlight safety recall in a timely manner. This recall was first announced on August 16th, 2022. It has been 9 months and the remedy for the safety recall has not yet been made available.
Have had low visibility at night since purchase in 2018. Thought it was just the bulbs until receiving a recall notice that it is a manufactured issue and there is still no remedy. VERY low night visibility is a serious safety risk to myself and other drivers when having to operate after dark. It has been over 5 months and Subaru has still failed to make a remedy available to resolve problem.
Rear view mirror fell off while driving. There was no impact or otherwise cause for this to fall off. The mirror took a chunk of glass from the front windshield with it. Very dangerous.
- Fresno, CA, USA
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Windshield cracked for not apparent reason. Parked car, places visor up, came back to car, took visor down and immediately noticed the crack. I do not remember any rocks hitting the windshield at that spot and I did not notice it at all until this morning when returning to my car. Very unusual.
The windshield on my 2018 Impreza car cracked on the lower left drivers side. The crack was unexpected and was not triggered by anything. It arrived out of no where. There is no chip or indentation. Crack is about the length of 2 dollar bills. I feel this is a manufacturing defect and should be paid for by Subaru. This is absolutely faulty craftsmanship and I am extremely disappointed with the durability considering I take excellent care of my vehicle and have had it for less than 1 year! Not to mention, I do not even want to think about the lack of protection this windshield would have provided me if I were ever been in an accident. As a mother, I prefer to drive a vehicle that is safe with my 2 year old daughter in the back seat. I read that there is an ongoing lawsuit with Subaru concerning 2017-2019 vehicles with windshield defects. I am not the only individual experiencing this. Not to mention, this is not an expense I was prepared for and shouldn-??t have to be, if Subaru would make a windshield that was not faulty and safe for its consumers! Subaru needs to make this right and be considerate of its consumers.
I have had 3 windshields crack (all in the Winter months) for no reason with this Impreza. On December 4 2021, I turned on the car and while still in park, a 5" crack started growing from the bottom of the front windshield upward. The crack was not there when I started the car and during the day it grew to 8". This repair costs $1000 each time and from what I have read, Subaru is aware that this is not an isolated incident with these windshields. I complain each time that the windshields are defective and that vehicles I have that are 10 years old have not had a windshield crack or be relaced. Even a Subaru employee joked I should trade before getting another cracked windshield this Winter. I should have heeded that advice.
The windshield is cracked for the 3rd time without anything hitting it. The past 2 times i have taken it to the Dealer for repair and made them aware of it. I have receipts in my possession showing the cost of replacement from my previous 2 windshields i have replaced from the dealership. Currently the windshield cracked yesterday while it was parked on 6/6/21. No damage to the vehicle was noticed prior to this time. This will be the 3rd windshield i will have to replace at my own cost. I am worried about my safety after the fact the windshield has cracked 3 times and wonder if it's going to happen while I am driving. There was no prior warning for each time it has cracked.
The rubber at the bottom of the windshield from end to end is not secure properly. I bought it 2/8/2021. My first time washing it was 4/12/2021 when I noticed that the rubber is loose
In 2019, I experienced 2 incidents related to the glass in this vehicle. In the first incident, I noticed a chip in the front windshield on the passenger side. This was patched by a glass repair service. In the 2nd incident, I noticed a chip in the glass of the driver's side window. This required replacing the entire glass pane, also done by a glass repair service. In both of these instances, there was not a definite event I could identify as the cause of the damage.
Windshield needed to be replaced twice in a single month due to the formation of large cracks during normal highway driving in the san francisco bay area. Both windshields were Subaru oem installed at certified Subaru dealerships. The windshield also appeared to have an excessive amount of chips considering its age and the driving conditions it experienced (paved highways)
On December 13, while my car was parked at my house on the side of the road, my windshield cracked. It started at the top center of the windshield and has grown since. There is no impact point or reason for the crack.
On the morning of Friday, November 13 2020, we found the windshield of the 2018 Impreza to have cracked overnight without any sign of impacts. The crack originated on the passenger side near the bottom where the wiper blade locates, but has spread quickly in less than 2 weeks ' now reaching across to the driver side, as shown by the photos. We have reached out to the Subaru dealership where we purchased the vehicle and requested a windshield replacement under warranty. We are awaiting for a resolution.
Windshield cracked for no apparent reason. Parked at work in morning, when I returned in the afternoon about a 12 inch crack across passenger side of windshield. No chips or cracks were there before.
Windshield cracking with only light impact. Have several cracks from these impacts. Did not hear impact, noticed crack after being in sun for a few hours. Have never seen such a weak windshield.
Damage to the windshield was noticed the morning of July 12,2020 while the vehicle had been parked overnight from 6pm to 8am at a residential parking lot. The damage appeared in a small "U" shape on the passenger side and quickly increased in size within two weeks.
A D V E R T I S E M E N T S
- West Hempstead , NY, USA