This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on the highway in Denver, the engine stalled - I later learned that a valve spring broke and went through the engine, destroying it. I lost all power - lost braking - but was able to steer the vehicle off to the side of the road. I subsequently learned that about 160,000 Subarus - the same vehicle year, the same model car, the same exact engine - have been recalled by Subaru. However, this car, which suffered the same exact problem was considering "outside the window" of the recall. If I had been on the freeway at a normal rate of speed this could have been a very dangerous accident. My concern is hundreds if not thousands of these cars are still on the road and Subaru is well aware of the problem.
The recall part replacement didn't fix my brake light issue. The brake lights were not functioning because of a brake light switch defect. I took my vehicle to the Subaru dealer in glendale, California for part replacement. They said they replaced the part but that the brake lights still do. It work and that it would cost $1000 for them to fix the electrical wires.
2014 Subaru imprezza. Consumer writes in regards to faint metallic squeal on left side of vehicle. The consumer stated the metallic squeal was due to brakes that needed to be repaired prematurely. The tires made a shimmying sound while driving. The dealer advised the sound was due to rocks trapped in the tire tread being tossed around in the wheel wells. The breaks were repaired, but the tires were not.
My 2014 Subaru has less then 21,000 miles and the front brakes started making a grinding noise whhile the car was moving. It turns out that the calipers were binding up due to rust, presumably from road salt. My car spent 2 winters in Utah and the remainder of its short 3 year life in the California bay area. I contacted Subaru customer support about this and they informed me that my car was 6 months outside its 3 year/36,000 mile warranty, there were no outstanding recalls on the vehicle and that they would not help me. Brake calipers should not need replacing at 21,000 miles and should last closer to 100,000 miles. I beleive these calipers are defective and a safety hazard. Subaru had to recall 660,000 vehicles due to rust affecting their brake lines (https://www.nytimes.com/2014/07/04/automobiles/Subaru-recalls-660000-vehicles-for-brake-line-corrosion.html?mcubz=3) and I beleive that this problem also extend to their brake calipers and that the recall should be expanded to include this part of the vehicle. I think the NHTSA needs to exoand the Subaru recall. I mentioned this rust related brake recall to Subaru support and they refused to recognize any connection between my issue and the recalls they have had.
- Mill Valley, CA, USA
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- Golden, CO, USA