This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During humid days, when a passenger sits in the passenger seat for more than a minute, the airbags will turn off for both the driver and passenger seat. With some further research, this is a somewhat common problem with 2013 Subaru Imprezas. This is a massive safety risk.
When the front passenger seat is damp, the passenger airbag light shows it is off, and the dash lights display an error light on the dashboard. The concern is that the passenger is not protected while the airbag is not on.
Srs airbag light comes in dash when passenger is is car, airbags will not turn on for passenger side only. Research showed it is a common issue with 2012 and 2013 Subaru airbag systems and it is extremely concerning
Passenger side seat occupancy sensor failed to recognize the occupancy of the passenger seat. Sensor seams to have failed causing the airbag malfunction light to illuminate on the dash. After considerable research online this seems to be a consistent problem with these vehicles. The NHTSA has issued a recall for the same sensor in 2012 Subaru Imprezas but not for the 2013 Subaru Imprezas.
In humid weather SRS airbag warning light illuminates and passenger airbag turns off even with passenger in the front seat. Car is in motion (or can be stationary but running) when this happens. Does not occur on days when weather is cool and dry. I feel this should be considered a very serious issue.
- Falmouth, ME, USA
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If a passenger with mildly damp pants or bathing suit sits in the car the airbag warning light will come on and the indicator for passenger airbag disabled will light. This happens consistently and does not require much moisture. It happens with a mildly damp bathing suit under shorts while sitting on a towel. It will not happen (again, consistently) if the passenger sits on a plastic bag. The airbag should be more reliable than this. The dealer said there is no fix for this issue and it is known that moisture may cause the airbag to not work. The customer advocacy dept of Subaru of America deferred to the dealer and just said there are no recalls for the vehicle. This appears to be the same issue as the 2012 recall. Subaru would not explain to me how my problem is any different from the 2012 recall problem.
Airbag occupancy sensors fail if driver or passenger are warm from exercise or damp. I have experienced this many times in the course of my ownership(2015-present). The dealership reports the system is functioning properly although 2012 Imprezas were recalled for a similar issue.
The passenger airbag occupancy sensor in my care is broken and has been since I purchased this vehicle in 2016. It is the same issue that caused the recall of 2012 Impreza models, however, my 2013 model is not covered under the recall despite having the same occupancy sensor for the airbags. If the passenger airbag sensor is exposed to moisture, whether from a wet seat, a sweaty bum, or even an excessively humid environment like Charleston SC in the summer or western Washington, the passenger airbag will switch off even when there is a passenger present.. The warning lamp on the driver dash lights up, and the passenger airbag display reads "OFF". The airbag will shut off at any point, even if the vehicle is already in motion, should the moisture levels reach a certain level in the environment. This is an expensive, cost prohibitive repair that I believe Subaru consumers shouldn't be responsible for. This malfunction puts passengers in my vehicle at risk should an accident occur when the airbag is shut off despite the presence of a passenger. I have documented this on MANY occasions- from 2016 to 2021. Subaru should step up and expand this recall to other models that use the same passenger occupancy sensor as the recalled sensors in their 2012 Impreza's.
The air bag light and -??passenger airbag off-?? lights on dash come on sometimes when a passenger is in the car. I took my car to the Subaru dealer/service department and they charged me $140 to reset the lights and tell me the solution is to replace the passenger seat for $900.
When an adult passenger is sitting normally in the front passenger seat the passenger air bag regularly turns off. The warning light comes on indicating the air bag is off. This put the front passenger at risk if their air bag fails to deploy.
Sometimes when a passenger sits in the front passenger seat the Airbag light will show that it is turned off. It happens about 70% each time we are in the vehicle. I don't know if it is a wire issue or the airbag sensor. It seems that it is covered in other recalls, but not my vehicle. Not sure why but it seems they are the same system.
The seat bag indicator light in my 2013 Impreza (manual) goes on in humid weather -- all Fall, Winter, and Spring it's fine; as soon as humid summer weather comes... the light goes on. I assume that because the light is on the air bags won't work!!... This seems like a pretty bad problem to me; and from what I can see I am not the only one with this issue. Mileage if you need it is: 107005
I had my dealership investigate an issue with the passenger airbag in my 2013 Subaru Impreza. They diagnosed a short in the ODS module in the passenger front seat. The dealer stated they need to replace the passenger seat. After the diagnostic fee and labor, this would cost $1500. I did some research and discovered the ODS module was recalled in the 2012 Subaru Impreza, NHTSA Campaign ID 15V419000. The summary of that recall describes exactly what happened: "Subaru of America, Inc. (Subaru) is recalling certain 2012 model year Subaru Impreza 4-Door and Station Wagon vehicles (except WRX/STI models) manufactured April 21, 2011, to February 16, 2012. In the affected vehicles, the Occupant Detection System (ODS) may deactivate if a front seat passenger operates a device that is plugged into the power outlet such as a music player or cell phone, or touches a metal part of the vehicle such as the forward/rearward seat adjuster lever." My wife plugged her phone into the power outlet when the passenger seat airbag indicator switched to OFF.
My passenger airbag sensor never turns on. Even if I have a passenger in the seat, the light still remains off. I know that the 2012 models used the same occupancy sensor as the 2013 Impreza but the 2013 models haven't been recalled. This doesn't make any sense because they're the same exact models so they should also be recalled so they can be fixed. The seat has never been wet and I haven't been in any accidents, so this is a faulty occupancy sensor. I don't know why I shoul dhave to pay $1500 for a faulty sensor.
Periodically the "passenger air bag off" sign illuminates even though someone is in the passenger seat. I bought the car from enterprise rental several years ago and brought to their attention. Somehow their mechanic got light to go off. Problem has persisted but didn't pay much attention until now. My daughter will be driving the car. Do not trust the airbag or seat sensor.on passenger side.
Passenger air bag red dash light remains on weather in motion or stationary with a passenger or without. Amber air bag center dash light remains "off" in motion or sationary with or without a passenger in the seat. Turning the car on or off does not change the issue. Car has 112,000 miles.
The airbag indicator sometimes indicates "off" when a passenger is sitting in the front passenger seat. This is inconsistent and is a real safety issue. Obviously dangerous to the passenger if the airbag does not deploy because the airbag system does not recognize that there is a passenger sitting in the front passenger seat. This is serious and needs to be addressed. Fyi: This happens on start up or while the engine is running and a passenger gets in the front seat.
The passenger's seat OCS malfunctions with terrifying frequency. The car will be in motion with the passenger's seat occupied and the airbag light will illuminate on the dashboard. Once again while the car is in motion. I have seen many posts detailing the same experience. Subaru has recalled other cars for this problem. My 2013 Impreza needs to be included as well.
I recently began to experience an issue with my 2013 Impreza - in the beginning, when the passenger seat was occupied, the detection system would failed to detect the passenger, and the passenger airbag light would come on, indicating that the passenger airbag was not activated. I had the issue diagnosed while in for my regular maintenance, and it was determined to be a malfunction of the occupant detection system. Over the course of a few months, the frequency of the issue increased, to the point that the passenger airbag is rarely activated. I understand the occupancy detection system is under recall for Subaru's forester model; though my seats are not heated, and my car is slightly older, my vehicle is experiencing the same malfunction, I believe it too should be subject to the recall and repaired by Subaru.
My airbag light turns on and off intermittently. The passenger side sometimes says "passenger airbag on" inappropriately (nobody is sitting in the passenger seat). Also it sometimes says "passenger airbag off" if somebody is sitting in the passenger seat. I am nervous if I get in a crash my airbag system will no protect my passenger. There has been a recall issued for 2012 Subaru Impreza airbag systems, and the same system is used in the 2013 model, so I'm not sure why this is not being fixed.
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- Lowell , MA, USA