This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Subaru Impreza. The contact received notification of NHTSA campaign number: 19V149000 (exterior lighting). While the contact's spouse was driving at an unknown speed, the check oil indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 180,000.
The contact owns a 2012 Subaru Impreza. The contact stated that the manufacturer failed to provide the part within a reasonable timeframe for NHTSA campaign numbers: 18V772000 (engine and engine cooling) and 19V149000 (exterior lighting). The manufacturer was contacted and provided a case number. The parts were not available and the contact had been waiting for months for the parts to arrive. In addition, the contact had to pump or apply excessive force to the brake pedal to stop the vehicle. Kearny mesa Subaru (4797 convoy St, san diego, ca 92111, (858) 278-7100) was notified. The vehicle was not diagnosed or repaired. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2012 Subaru Impreza. The contact stated that the ABS and traction control warning indicators illuminated. In addition, the gear shifter failed to shift out of park. The contact received notification of NHTSA campaign number: 19V149000 (exterior lighting); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rye Subaru (located at 1175 boston post rd, rye, NY 10580, (914) 967-6300) and stamford Subaru (located at 198 baxter ave, stamford, ct 06902, (203) 252-2222) and was informed that the part was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,777. VIN tool confirms parts not available.
The rear-end lighting (brake lights, turn signals) for a number of recent model years from a few manufacturers is absolutely terrible. If it hasn't already caused accidents I would be completely amazed. I have seen, on at least Subaru and Volkswagen, brake lights and turn signal lights which are virtually impossible to distinguish in real-life driving scenarios. I am an exceptionally skilled and attentive driver so this hasn't caused me any harm yet, but I know most drivers are not skilled or attentive.
- Cornwall, VT, USA
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- Boynton Beach, FL, USA