Driving home on 12/11/16, the check engine, vehicle dynamics control, and cruise control indicators came on simultaneously. Check engine and vdc indicators were steady, but cruise control was blinking. The next morning when I started the car, the problem was still there so I immediately went to Subaru to have it checked out. They discovered code P1449: "evap system clugged check & found spider webs is evap drain & valve assy. Tech recommend replace evap drain & valve assy." They replaced evap drain & valve assembly and performed evap system clean reinstall which fixed the issue. Total cost $617.28 (416.50 for 3.5 hours labor, $41.16 for valve ay dra, $159.62 for valve ay elc). When I first got the car in Dec 2011, I purchased an extended warranty (gold plus) which covers 6 years or 60,000 miles with $0 deductible. Before fixing the problem above, they estimated it would cost me $600-$700 out of pocket since they said this problem was not covered under warranty because it was caused by a spider and not a part defect. I called Subaru's warranty department which said the same thing. I mentioned that Mazda, Suzuki, Honda, and Hyundai all had this problem a few years back and that Mazda and Suzuki had recalls, while Honda and Hyundai were covered under warranty. Subaru again stated that they do not cover it. After the fix, a service center advisor said he sees this problem a lot but unfortunately Subaru does not cover it. I asked how to prevent it from happening again and he said to spray peppermint oil occasionally around the fuel tank area below the car since the smell deters pests. I paid the bill to get my car. However, I believe a recall of some sort should be issued by Subaru to fix the problem and prevent it from happening again or at least have the problem be covered under warranty. I am filing a complaint to you and hope you can help me recover the cost.

- Forest Hills, NY, USA

I purchased this car brand new from the dealership in January 2012 and have consistently added 1 quart +/- approximately every 1,200 miles, more often and increased added oil volume during extended driving times. I have spoken directly with Subaru dealers/service managers in 3 different California cities whom have been alerted to this oil consumption issue and have casually explained the consumption of 3-5 quarts of oil between changes as normal. Research seems to show that some Subaru dealers have begun to replace the short block of the engines that are consuming too much oil, but only for those with documented oil loss. Those people that visit the dealer exclusively for their service are likely the ones who will have their engines replaced without cost, leaving the rest of us out to dry. Subaru needs to rectify this problem, not sweep the issue under the rug and force the Subaru customer base to pay too much for an engine that was not meant to last.

- Arcata, CA, USA

The contact owns a 2012 Subaru Impreza. The contact stated that while trying to fuel the vehicle, the fuel vent was fractured and caused the fuel to leak out. The power steering warning light illuminated. The failure occurred continuously for months. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,500.

- Houston, TX, USA