This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I backed up in my driveway and shifted into drive and I noticed a lag time of about 2 seconds shifting from reverse to drive. I contacted the Subaru dealership and the staff assured me that was normal for the cvt transmission. When I took the Subaru Impreza for the 2500 mile check up and spoke to the service manager at the dealership, he also felt that this was a safety issue especially when backing up into traffic and waiting for the transmission and it's "slow engagement" into drive. He has expressed his views to Subaru and like me has been assured it's ok. I still feel it's a safety issue.
I was driving my vehicle in rush hour traffic at 65 mph and all of a sudden my vehicle acted as if I had shifted into neutral. It started to decelerate and when I pressed down on the accelerator, it only revved the RPM's higher. It did not speed up to allow me to safely get out of traffic. I tried manually shifting the automatic cvt transmission, but this made no difference. The cruise control was not on at the time. I turned on my flashers and was able to go from the left lane to the shoulder. I put the car in park, shut off the ignition and let it set for a minute. I then restarted the car and was able to drive away. I immediately drove it to the Subaru dealership. They tested it for a couple days and were unable to recreate the incident. They said that there were no codes stored and I did not see any check engine light when this happened. They also said they filed a claim with Subaru North America. The service tech said he has never heard of anything like this happening with Subaru. I no longer feel safe driving this vehicle.
The contact owns a 2012 Subaru Impreza. The contact stated that while approaching a traffic stop, the vehicle stalled and all of the warning lamps illuminated. The contact stated that he restarted the vehicle but the failure recurred. The vehicle was taken to the dealer who diagnosed that the cvt transmission was defective and needed to be replaced. The manufacturer was made aware of the failure who stated that they would contact him at a later date. The vehicle was not repaired. The failure and current mileage was 500.
- Galion, OH, USA
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- Annapolis, MD, USA