This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During slow driving over speed bumps or highway driving over bridge gaps, the driver's side sun visor will suddenly and swiftly swing down into the driver's line of sight. The visor will not retain its properly stowed up position, and continually droops into the line of sight. Attempts to put the sun visor back up fail, as the visor will drop back down into the line of sight.
While driving on the freeway, I hit a bump and the rear view mirror fell off it's attachment on the windshield. Rear view mirror was dangling down from wire. Checked with the dealer, stated there was a "campaign" ie. Not a recall for this issue so it's a known issue. My car being out of warranty, I purchased new rear view mirror mount adaptor from the dealer as car is out of warranty. New adaptopr shows reduced chamfers ensuring screws (too short?) engage properly. Installed new mount with blue locktite to ensure this thing will not be scaring the heck out of me again (while driving freeway speed) previous block and new purchase one do not show evidence of blue locktite. Ref Subaru P/N H501ssa041.
Both driver side and passenger side sun visors no longer stay up and flop down obscuring visibility. The only solution is to remove them completely and now they are not available during glare conditions which reduces visibility drastically. In no way were the visors abused nor was any weight placed on them causing the malfunction.
Add our names to the list of Subaru drivers whose driver side sun visor broke and no longer stayed in place. The control arm on the visor cracked, resulting in the visor hanging down directly in front of the driver and impairing visibility. We were required to remove the visor and lack the use of a visor during glare conditions which was also a safety issue as both conditions impair the driver's ability to see oncoming traffic, obstacles in the road, etc. This seems like a serious defect which many others have apparently had an issue with as well, and clearly should be the subject of a recall. We were forced to purchase a new visor from the dealership for $100, and I would echo the comments of another complainant that the dealership having plenty of visors in stock suggests that this is a very common issue.
- East Amherst, NY, USA
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- Portland, OR, USA