This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was stationary. Car died when starting. The starter turned over and the engine engaged, but immediately died. There was no forewarning concerning the health of the engine (I.e. no check engine light, no rough riding/issues with gears). My mechanic checked inside the fuel pump and saw there was a wire burned black that caused the fuel pump to fail. We are very concerned that this is a fault of equipment and not simple wear and tear on the car.
I am unable to add any more fuel to my care even though my fuel tank is almost empty. I know it is almost empty because it has been about 350 miles since my last fill. When I try to add fuel, the nozzle stops pumping and gas spurts out all over the car.
Car is 6 years old, ~50,000 miles on it, and the fuel tank is rusted out. Leaking enough that it cannot be fixed and must be replaced. My mechanic says this is highly irregular. Dealer says they haven't had to replace a fuel tank in decades.
- East Lansing, MI, USA
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The contact owns a 2010 Subaru Impreza. The contact stated that the vehicle hesitated to start. After several attempts, the vehicle started. The failure recurred multiple times intermittently. While driving approximately 45 mph, there was a smell of fuel from the fuel tank. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic stated that the wire that was attached to the fuel pump had a short and caused the fuel pump to melt. The fuel pump and the wiring harness were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.
A D V E R T I S E M E N T S
- Washington, DC, USA