This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Subaru of America dealership would not pay for a ECU replacement at the Subaru dealership I brought the 2007 Impreza outback sport to. The bill is $1,100 and I am really disappointed in this dealership. They said the mileage is too high to be covered by any warranty. The mileage to date is at 113,000 miles. I received a letter to get the fuel tank one way fuel valve replaced. I did not get that replaced and the Subaru dealership said that has no effect on the ECU to fail. Is that true?
2007 Subaru Impreza. Consumer writes in regards to recall notice and repairs the dealer informed the consumer, the part(s) were not available to perform the recall. # 11V464000. Also, the head gasket was replaced. The consumer didn't believe there was a problem with the head gasket, as there were no leaks coming form the vehicle.
The contact owns a 2007 Subaru Impreza. The contact stated that the check engine warning light was illuminated and when accelerating in fourth or fifth gear, the vehicle would stall. The dealer advised the contact that the air valve was clogged. The manufacturer was made aware of the failure but did not offer any assistance. The contact was awaiting repairs to the vehicle. The current mileage was 114,000 and the failure mileage was 110,000.
(potential for a serious incident or accident). Vehicle surges and bucks uncontrollably in all gears at low speeds, which occasionally forces the foot to depress accelerator accidentally do to violent bucking in slow traffic conditions. Other Subaru in the 2.5 liter category do the same thing. I was informed that it is an inherent condition in this vehicle I must live with despite the potential for an accident. The dealer informed me that there was enough complaints on the 2006 model Subaru forester experiencing this condition, that Subaru of America came up with an ECU upgrade that cured the problem. I was basically told that they would keep me on record so that if and when an ECU upgrade becomes available they will contact me, but until then this is a flaw in this model I must live with. Subaru of America acknowledge the complaint and passed it on to the dealer. I have not heard anything back from Subaru of America after the initial contact and the dealer said there is nothing that can currently be done.
- Wolcott, VT, USA
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- Fairbanks, AK, USA