8.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,117 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Forester accessories - exterior problems

accessories - exterior problem

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2020 Subaru Forester Owner Comments (Page 1 of 13)

problem #250

May 012024

Forester

  • miles

A D V E R T I S E M E N T S

In a three year period I have had to replace my windshield for cracks causing visibility issues. Each of these cracks have appeared for no apparent reason.

- Colorado Springs, CO, USA

problem #249

May 132024

Forester

  • miles
On Monday, 5/13/24, I got in my car and there was a crack across the windshield that was not there earlier in the day. It seems to have spontaneously cracked for no known reason.

- Gloucester City, NJ, USA

problem #248

May 042024

Forester

  • miles
A crack in my windshield appeared during the 15 minutes my 2020 Subaru Forester was in parking lot while I was in a store. The ambient temperature was in the 70's, the car was facing away from the sun, and the windows were ventilating the inside. The crack starts at the passenger corner in the area of the defroster and runs all the way from the weatherstripping at an angle and length that it is directly in the field of view of the passenger. On a few occasions while driving since the incident I have heard expansion type crack sounds.

- Chatsworth, GA, USA

problem #247

Apr 252024

Forester

  • miles

A D V E R T I S E M E N T S

The windshield developed a spontaneous crack, starting at the base of the right passenger windshield wiper and traveling in a line up toward the middle in a slanted line. There is no spike, no rock hit, nothing to have caused this. I believe it is a stress fracture as reported by others who have Subarus with eyesight technology. I have an appointment with the Subaru Dealer tomorrow morning. This appeared suddenly and must have happened overnight as it was not there yesterday but it was there when I got into the car this morning. The car was parked overnight.

- Ashburn, VA, USA

problem #246

Mar 262024

Forester

  • miles
Fourth windshield crack in 4 years. Enough. Please do a recall of this model.

- Seattle, WA, USA

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problem #245

Jan 212024

Forester

  • miles
Windshield cracked. During a week of sub-freezing temperatures in January, the windshield cracked from the base of the windshield to the to the center point of the windshield (see photo submitted). Note: the windshield had had a very minor chip in it at the base of the windshield before the crack occurred.

- Mcdonough, GA, USA

problem #244

Feb 162024

Forester

  • miles

A D V E R T I S E M E N T S

I was driving to work and i was on the freeway and all of a sudden without a rock hitting my windshield, it started to crack. It might go bigger if i drive more and right now it is longer than 6 inches.

- Lynnwood, WA, USA

problem #243

Dec 052023

Forester

  • miles
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.

- Chicago, IL, USA

problem #242

Dec 012023

Forester

  • miles
Since purchasing my vehicle in June of 2020, I have replaced the windshield every 6-7 months for spontaneously cracking. In April of 2023 I filed a claim with Subaru of America and was instructed to make an insurance claim and my deductible would be reimbursed. As of December 1, 2023 my windshield has cracked yet again. I have had a windshield inspection done every time it has been replace, no defects or rock chips were identified. This will be the 6th windshield I have had replaced.

- Derby, KS, USA

problem #241

Nov 292023

Forester

  • miles
Windshield spontaneously cracked from the base into the wiper area. There was no previously known damage. This impacts driver visibility and weakens the windshield. I have not had the windshield inspected by another party and did not observe any warnings. I have since learned online that this is an ongoing issue with some Subaru windshields.

- Omaha, NE, USA

problem #240

Nov 142023

Forester

  • miles

A D V E R T I S E M E N T S

Woke up to a large cracked windshield for no reason

- Nokesville, VA, USA

problem #239

Sep 222023

Forester

  • miles
I have had three cracked windshields within 4 years of driving and 30,000 miles

- Mountain View, CA, USA

problem #238

Jul 082021

Forester

  • miles
Windshield on this Subaru Forester cracked severely shortly after purchasing the car. This happened in the driveway while parked. Nothing hit the glass.

- La Grange, TX, USA

problem #237

Sep 202023

Forester

  • miles
Windshield cracked for no reason shortly after purchasing. Needs to be replaced. Quoted $1500 because self driving feature must also be adjusted when replacing windshield

- La Grange, TX, USA

problem #236

Sep 012023

Forester

  • miles
Was driving at highway speeds (65 mph) and within the posted speed limit and a small, unidentifiably small object was kicked up by a car in the adjacent lane and hit the windshield, resulting in a small ding that immediately spread to a large crack across most of the windshield.

- San Francisco, CA, USA

problem #235

Jul 212023

Forester

  • miles
The windshield suddenly crack for no apparent reason. I inquire about this problem from the Subaru service department and I was told that its not covered by warranty. I found out from my own research that a lot of Forester owner have complain of the same issue.

- Moreno Valley, CA, USA

problem #234

Jul 252023

Forester

  • miles
For the 3rd time in less than 3 years my windshield crack from a small pebble hitting it. Either Subaru is making very thin windshield glass, or the material used is not sufficient to suppress small pebbles and causes the windshield to crack, often. The latest crack happened July 25, 2023 in the PM with a small 1/4 inch crack, by morning it had grown to over 2 feet. It seems to me there is a design flaw here.

- Glassboro, NJ, USA

problem #233

Jun 292023

Forester

  • miles
Windshield randomly cracked while parked. There was no hit to the windshield that was detected. Crack runs down middle of windshield.

- Torrance, CA, USA

problem #232

Jun 222023

Forester

  • miles
(06/22) - Small pebble hits windshield and creates a "star-pattern" crack measuring 2.25 inches in diameter. Booked earliest appointment for windshield replacement on Tuesday 06/27. Have not touched windshield and have not driven vehicle as of this day. (06/24) - Waiting for windshield replacement appointment; star-pattern crack has extended aggressively overnight while parked under shaded carport (average temp 64 degrees), far beyond what is typical. As of 06/24 there are 2 long cracks extending in opposite directions measuring 9 inches above and 13 inches below original impact diameter. Please note that Subaru has had prior class action lawsuits filed for similar issues regarding brittle/unsafe windshields for Subaru Outback and Forester 2016-2020 models.

- Concord, CA, USA

problem #231

Jun 022023

Forester

  • miles
While driving, I heard a loud POP. I thought something hit the car, but I was not close behind another vehicle or road hazard. For about 15 minutes I thought no harm, no foul. Then suddenly, I saw a long, mostly horizontal crack from the bottom left and extending about 18" toward the center of the windshield. I called the Subaru dealer [where I bought the car] and was quoted $910 parts and $590 labor, but they were unable to give me a service appointment date at that time. I don't feel the car is safe to drive, so I am looking for a quicker repair from an independent windshield replacement shop. At the same time, I researched Subaru windshield cracks and found numerous reports of easily cracking Subaru windshields. It appears that if I replace one Subaru windshield with another Subaru windshield, I may just be waiting for another Subaru windshield crack in the future.

- Bridgewater, NJ, USA

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