The automatic rear liftgate opens all the way, then closes automatically on your head/back. This has been happening with my car for over a year. When it started, it was occasional, but now it happens nearly every time. When it closes, it does so with considerable force, and has knocked me over twice. One time it hit my head just right and I came close to losing consciousness. I have taken it to Subaru and they said it wasn't an issue. They just reset the liftgate trim height, but that only fixed it for 2 closes. Then it started again. There are many reports of this issue online, and others note that it is a safety concern as well. Others have reported that replacing the liftgate struts and/or the entire liftgate mechanism resolved the problem.

- Boston, VA, USA