This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Subaru Forester. The contact stated while driving 55 MPH, the vehicle started hesitating while depressing the accelerator pedal with the check engine warning light illuminated. The contact activated the hazard lights and coasted the vehicle off to the shoulder. Due to the failure, the vehicle was towed to a local dealer where the vehicle was diagnosed with a defective thermal control valve. The contact was informed that the thermal valve was covered under an Extended Warranty by the manufacturer. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was approximately 30,000.
The auto stop/start function is erratic. Many times the function fails to start the car after a stop. The car stalls. It requires car to put in park and have to restart the car. This causes delay for traffic to move. When this happens, it creates a safety issue. The car behind may start to move and cause accident because the rest of the traffic has started to move. Sometimes the car driver behind you honks the horn as the rest of the traffic starts to move. The 2019 Subaru Forester has only 31000 miles. This has been happening once a week since June 2023. It is becoming a safety concern for me. This started to happen around 25000 miles on the car.
I have had multiple issues with my car for the past month. First, my rear right wheel has been making a fan-like sound when going above 35mph and it gets louder until 70mph. It is most likely the wheel bearings going out but, I only have around 50,000 miles on the car. This seems to be a common issue with Foresters. Secondly, my rear Harman Kardon speakers have stopped working. This also appears to be a recurring issue with Forester's, with both their standard and premium sound systems. Lastly, my engine check light turned on and shut off my adaptive cruise control, forward collision warning, emergency braking, and rear automatic braking. I'm surprised that these issues are still happening to Subaru since they have been complained about by consumers for years.
most of the safety quiet. motor cut out, eyesight quiet working, check engine light came on service person said the diagnostic showed a code p2682 engine coolant bypass valve control low. steering light came on. No prior warnings. happened while driving at speed limit on interstate.
Engine failed without warning while driving on a busy highway on 4/20/2024. The engine suddenly stopped and tried to automatically restart itself only to immediately shut down, simultaneously dashboard lit up with multiple warning lights ( eyesight disabled, check engine light, RAB off, brake light etc). No power to the car with inability to accelerate. My husband driving the vehicle was able to maneuver the car over 2 lanes in heavy traffic to the rumble strip between 4 lane highway and a 2 lane acceleration entrance ramp. We came within seconds of being hit which could have been a very serious accident. Since the car had no power we weren't even able to get to the right shoulder. We had to sit in the vehicle over 2 1/2 hours waiting for a tow surrounded by high speed traffic on both sides. The cause of engine failure was a defective Thermo Control Valve, diagnostic code P26A6. Subaru recently issued an extended warranty in April for the TCV which is present in many of its vehicles. It should be a RECALL and not just an extension of the warranty since failure can be quite serious resulting in the engine completely shutting down. We had NO previous warning that the car was at risk for unexpected stopping. Car is well maintained with only 34,608 miles (2019 model) and had been in the shop the DAY before the incident getting routine car service. The service manager knew what the problem was by description before even performing the necessary interrogation for diagnostic codes. He was able to get the vehicle to start and drive it into the dealer repair shop by simply removing the TCV before starting. We were the 3rd vehicle in that day for replacement of TCV. He stated they replace 5-10 a week although most present with a check engine light and some with other warnings such as eyesight disabled. The factory original TCV has been replaced with a reportedly revised TCV. Risk of engine failure without warning as result of faulty TCV is putting lives at risk.
- Cincinnati, OH, USA
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The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Check engine light came on roughly 3 days prior to incident. Temperature control/coolant bypass valve failed (replaced by dealer at my expense with now updated design), caused the car to unexpectedly lose power rapidly and enter limp mode, dropping from 55 MPH down to 5 MPH in seconds. The incident occurred on a rural road. I had been on an interstate during rush hour roughly 15 minutes prior and could have caused a crash if the incident happened there.
Start / stop feature. Multiple incidents. Continuing issue. Stop at a light or in traffic. The car turns off. Let off the brake the car completely looses power sometimes or dies. Need to move shifter to park to restart. When the vehicle dies completely. Unable to move shifter of use hazards. This has happened on the highway at stop lights leaving me stranded in the middle of the road with no vehicle power. Or having to restart. Battery, starter and Alternator have been tested and are good. Safety issue.
While driving on a highway outside Milford, CT my vehicle is check engine light suddenly illuminated. I had a sudden loss of power, no heat, and the engine temperature was unable to read. Engine temperature was not accurately reporting and showed it as being cold as indicated by blue light warmup light. My eyesight, pre-collision system, and sport mode was disabled due to the engine light being illuminated. The vehicle was seen at a Subaru dealer, who diagnosed the issue to be the thermo control valve. Dealership informed me that it was unsafe to drive and I risk complete engine failure, overheating, and or fire if I continue to operate without required repair. As a result, I was stranded overnight, three hours away from home. Repair was completed on [XXX] at cost of $1830. I learned at the dealership that this is a known issue, in 2021 Subaru replace the plastic components of this part with aluminum due to similar issues experience by many customers. Customers are reporting vehicles going into -??limp mode-?? and even engine damage. I learn that there is a class action lawsuit regarding the same issue, which can be reviewed here: [XXX] Please help to recall vehicles and push Subaru to repair/refund. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car had just been serviced by Subaru service dept on 2/27/2024. On 3/1/2024, while travelling in heavy rush hour traffic, we smelled a very strong odor of gasoline and were alerted by another driver that our car was leaking a large amount of gasoline in the roadway. We pulled over to a safe area, evacuated the car, and the car burst into flames. Fire was extinguished by the wantagh fire department. Police report by NY state police was obtained. Car was removed by tow truck.
The thermo control valve (TCV), responsible for regulating cabin temperature and engine temperature failed, causing the vehicle to go into safe mode and was not drivable.
My 2019 Suburu Forester battery will not hold a charge. Whenever I want to use it, my husband must jump the Forester with cables from his car's battery. I am careful not to park it for long and use it for trips to dentist, doctor, and other necessities. We bought the Suburu Forester brand new off the car lot in 2019. The car has under 3k miles of use--it looks in perfect condition. We've changed batteries but that did not solve the start up problem. It is a safety hazard depending upon where I have to stop the car. The "incident" is one of many recurrences. After 7 days of nonuse, parked in my garage, the car fails to start.
The contact owns a 2019 Subaru Forester. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the audible alert sounds were excessively loud and the warning lights were so bright that the contact became frantic. The contact stopped at a local Auto Zone. The Auto Zone mechanic inspected the vehicle and informed the contact that the failure was due to a failed heater control valve. The vehicle was taken to the dealer where it was diagnosed with a failed heater control module, and it was determined that the heater control valve needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,128.
I am concerned as my car was safely parked, once I started it and it said eyesight off, flashing S symbol, the heat thermo Stat changes back and forth from hot and cold, car is not warming up and check engine light came on. I am very concerned as it is the winter, and I have my baby in the car. Please advise. This seems very unusual and never happened before. The vehicle have around 23K miles.
The vehicle is less than 5 years old and has less than 50k miles. While driving with cruise control engaged on the Thruway, my check engine light came on. Almost immediately after the red "BRAKE" warning showed on the dash. When that happened my car engaged the brakes while I was traveling at 75mph and I pulled to the side of the Thruway as quickly as I could as to not wreck with another driver. My engine sounded like it was working overtime so I shut off the vehicle. After a couple of minutes I tried to start my engine and it would not go. After another few minutes I was able to start the vehicle but could not drive because the brakes were still engaged. I needed to turn on/off the parking brake a few times before they released. I then drove the vehicle the remaining 2.5 hours home with the check engine light on and red "BRAKE" light off. This same scenario happened on my way to bring the vehicle to the dealer to fix the issue. The Subaru dealership inspected the vehicle and confirmed the thermo control valve was malfunctioning and would need to be replaced. Thankfully the vehicle was under warranty and did not cost me anything to repair.
I started my vehicle and the check engine light came on. In addition, my eye sight turned off and the letter S started blinking. I also had clicking noises when I turned the vehicle off. I read some forums and this is a thermo control valve problem that happens to many Subarus in 2019-2021 range. As I took the vehicle to check the codes, the heater did not work and the cold engine light kept coming on. The codes read P26A3. Other reports are: NHTSA 11490232; 12479843; 11511658; 11490977; 11479843; and many others. Apparently Subaru is aware this valve and has come out with a new replacement that costs a high dollar amount to change out.
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There are two problems: 1 after the car turns off after stopping to save fuel it will fail to restart automatically and must be put into park to manually restart; 2 the car will try to change lanes indicating that the safety related lane change is malfunctioning. I have to fight the car to maintain my lane.
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
A D V E R T I S E M E N T S
- Baltimore, MD, USA