I purchased a used 2019 Forester in the summer of 2020. By September 2021, I was having electrical issues - the car wouldn't start and the battery died. I had the car taken to a dealership, they replaced the battery and the alternator (they told me that the alternator was defective and broke the battery). I got the car back in October 2021. In December 2021, I had just driven for 2 hours and stopped to get gas. When I got back in, the car wouldn't start - the battery was dead again. This time, the AAA person who came to get me took a look at it and said that he thought it might start if he tightened the bolts for the electrical wires leading to the battery. That seemed to fix it. It's now March 2021. Yesterday, I walked outside to find my car battery dead again! I jumped it, and drove it around to allow the battery to recharge. I went in somewhere for dinner, came back out over an hour later, and it started. Today, it's dead again! This appears to be a consistent problem with Subaru vehicles.

- Dearborn, MI, USA

The failure is affected by the braking system and control logic of the ignition key switch, gear shift and emergency break button. A coffee cup at the drive through collapsed spilling coffee. Through a sequence of moves I found myself rolling out of the drive up line, across the parking lot right towards the sidewalk and highway on the other side. The engine was off, the brakes would not function, I could not move the shift lever and the ignition key would not re-start the car! I had no control or ability to change anything in the span of 10 seconds. Only the landscaped run of bushes at the edge of the parking lot saved us. At the drive up window the car was in neutral. I could not change the position of the shifter if I had my foot on the break as we were rolling. Nor could I restart the engine with my foot off the break and rolling. At the end of the roll when stopped I think the shift lever was in the reverses R position. Despite several tries I could not operate the emergency break. There were no warnings from the smart car system. I was able to test out a few sequences that would cause the same circumstances. I did not go to the dealer yet, there were no police involved or damage done other than hot coffee on me and my front seat. Engineers designing "smarts" in new vehicles have over-engineered the controls creating a major overall hazard because the systems are too complicated. More training for new car owners is not a solution. Up until the 21st century cars had a true emergency break that could be operated by hand or foot to apply the rear emergency brakes. Now they are all operated electronically with a button, which is not available unless the car is running. This is not just a problem with our car. It is a problem with most autos built today, domestic and foreign. Somewhere along the line we lost our focus on what an emergency brake is for.

- Eau Claire, WI, USA

Driving vehicle in a busy intersection and all of a sudden the electrical power went out. Battery is completely drained.

- Lemon Grove, CA, USA

The contact owns a 2019 Subaru Forester. The contact stated that the battery had drained while parked overnight on several occasion. The contact had experienced the failure approximately seven times. The battery would be jumpstarted and the vehicle would operate as needed. The low battery warning light was illuminated. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle had not been diagnosed. The dealer replaced the battery on one occasion however, the failure persisted. The contact became aware online that there was an electrical issue with the vehicle that prevented certain electrical functions from going into sleep mode once the vehicle was turned off, causing the battery to become drained. The manufacturer was not made aware of the failure. The approximate failure mileage was 600.

- Cary, NC, USA

Repeated battery failure issues. Vehicle has had to be jumped anytime the vehicle has sat more than eight hours since approximately 01/18/2022. Vehicle has been taken to an auto shop where battery and alternator test was done. Battery has been determined to be okay, simply in need of a charge. Alternator also okay. No indicator/warning lamp or message was given prior to initial or subsequent failures. Vehicle is driven for extended periods of time each day which allows for the battery to be charged. Battery drain occurs when the vehicle is parked and turned off. Key fob kept away from vehicle, doors securely shut, no lights or accessories left on. Repeated battery failure has resulted in my being stranded until someone is available to jump the vehicle. Safety concerns of being stuck away from my home, in freezing temperatures, and/or alone at night.

- Sodus, NY, USA

There is a software problem which caused the alternator to not charge the battery correctly, causing the battery to go bad prematurely. The battery was just a few months outside of it's warranty, with it needing to be jump started frequently. It was tested at an Autozone then at the Subaru dealership confirming the bad battery. Subaru dealership confirmed the software malfunction that caused the problem. However, the software update needed was never done and was never communicated as a need. I have always taken the car in for all maintenance and this software update should have been done by Subaru. There was no warning signal/message other than the battery dying multiple times.

- Kirkwood, MO, USA

The car battery in my 2019 Subaru Forester drained completely overnight. The car was stuck in the garage and I could not go anywhere. I had to call for roadside assistance to get the car jumped. The battery power was at 0%. I had driven the car over 1 hour the day before, so it should have had good power stored. It appears to be parasitic power drain that happened overnight. There were no warnings given by the car that the battery power was low. The safety concern is what if I had been in a remote location and this had occurred. That scenario could have produced far more dire results. After the jump, I drove to the Subaru service department and had the battery checked. The Suburu Service Department is denying that any car component is draining the battery. They blamed my situation on -??human error-??, which it was not. There are existing lawsuits against Subaru regarding this same issue.

- Millbrae, CA, USA

Battery Failure for the second time since purchase. Yesterday, 2/1/2022, I took my Subaru in due to the battery they replace about 15 months ago went dead two days ago. I was able to jump start to get back home. After sitting in my driveway after getting home two days ago I trie to start my car and again the battery was almost depleted. Not enough energy in the battery to start the car. Summary: Twice within a period of less than three (3) years I have brought my 2019 Subaru Forester in for service due to a dead battery that left me stranded. The battery, both incidents, was able to be jumped started to get home and also into Subaru for service. Both incidents Subaru Service initially said the battery was tested and OK and did not want to replace the battery. First incident: After 2 - 3 days I was back again to service for drained batter and they replaced with new battery. 13 - 15 months later the same exact battery drained and would not start car. Again, service said battery tested OK and would not replace, but my service advisor agreed to replace the batt This is the second time the battery was almost totally depleted and would not start the car. The first battery, that was part of the original purchase, died after owning the new car for about one (1) year. The first incident, I was able to get the car in for service after jumping the battery. The service tech said that the battery tested OK and Subaru would not replace the battery. Two or three days later the battery dies again. This time Subaru put in a replacement battery. Second time same incident, I took into Subaru service and again the tech said the battery tested OK. I then discussed with the Service Rep. and she agreed to mark the battery bad and to have the battery replaced with again another new battery. I asked about the issue of parasitic battery drain, which I learned about searching the web, and I assumed that they tested for this issue, but unsure if this was done.

- Chesterfield, MO, USA

Battery 620 CCA. Batter is 28 months old. Inspected by dealer. Dealer determined low battery voltage unknown cause.

- New York, NY, USA

> 5 total jump starts and 3 dead batteries requiring battery replacement since purchase 2 years ago. Total mileage currently <10k. Multiple diagnostics from dealer reported to be negative. We have been diligent about assuring no lights left on although this has been cited as a theoretical cause. Most recently, received a jump start at an airport, then driven >90 miles continuously, then was again dead after being parked after only ~<12 hours.

- Rochester, MN, USA

Battery drains extremely quickly. I replaced with brand new battery and it completely drained overnight. When I tried to start car next morning the Engine clicked repeatedly then the infotainment and dash lights started blinking and acting strangely then went black but the music still played (with a black screen and car off). This is very alarming as it appears to be a major electrical issue that could cause a fire? Or possibly shut down random safety features that I want to use.

- Taylorsville, UT, USA

The contact owns a 2019 Subaru Forester. The contact stated that the battery would become drained after three days of the vehicle not being driven. The vehicle was taken to an independent mechanic who informed him that the failure was not due to the battery. The contact stated that the vehicle was still being driven however, after being parked for several days the battery had to be recharged before the vehicle could be driven. The vehicle was not repaired. Neither the dealer nor the manufacturer was contacted or notified about the failure. The approximate failure mileage was 20,000.

- Coleville, CA, USA

8 days ago I replaced the battery on this car as the lights/radio would come on but it would not start. Today the car is totally dead. It will have to be towed to the dealer whenever the towing companies can get around to it. I believe this one of the vehicles like those in the class action lawsuit.

- Graham, WA, USA

Battery is repeatedly drained while parked, even with taking care to close all doors and turn off interior lights. This has happened 6-7 times in the last 6 weeks. The dealer tells us the car is fine.

- Ellensburg, WA, USA

12/6 - 3:30pm. My dashboard warning lights all came on as I turned right into my driveway, the car stalled so I turned it off. Next day 12/7 - 9:00 am all the warning lights came on when I turned the key. I called Subaru and described all the lights and was told it was safe to drive. I made an appointment for the next morning. At 12:00pm the Lights on dash went out and stayed off, but then they all came back on again at 4:05 pm. A minute later I took a right turn onto a side street and the car stopped suddenly and stalled in the middle of the road. I tried to start it back up 3 times. The Engine would turn on and then shut down again. After 2 hours we turned the car on and drove it 2 car lengths off to the side of the road and kept it idling to get warm, but it overheated after a while and we had to shut it off. We stayed there until 8:30pm (3.5 hours later) waiting for Subaru Roadside Assistance, but ended up walking home because they never came. Apparently they arrived sometime after 11:00pm and towed the car to Subaru dealer.

- Wilton , NH, USA

On at least 4 or five occasions my car has been dead in the garage of my home. So far I have been lucky and it has not gone dead while I was out. After the first three dead issues, I had the AAA come and they replaced the battery. I brought it to Subaru then and was told a light was left on. This was a lie. I wrote a letter to Subaru regarding the dead battery and associated costs and they refunded my expenditures. Using the vehicle with the new battery was ok for awhile but now this issue is starting again. Looking online at various pieces of information I discovered that I am not the only one with this issue. There is currently a class action lawsuit in New Jersey although I am not sure if it includes Foresters. This site explains about the CAN system in the affected vehicles and in laymen's terms says that after the car is turned off it is supposed to go to sleep but it is not. It is draining the battery continually. Of course Subaru is fighting this. It will cost them money to recall all these vehicles. But how safe are you when you are out, perhaps in a remote area, and your car is dead" One woman stated that in her vehicle she was stranded overnight. This is NOT safe. Subaru service is telling me I don't drive the car enough. Who are they to tell me when and how much to drive"

- Valley Stream, NY, USA

Battery died.

- Lisle, IL, USA

For the third time my battery has died. After the second time I had them replace the battery. And now it has died again. In the past week (this being Friday) I had driven almost 400 miles, the previous Friday 70 miles, Saturday slightly over 300 miles, and Tuesday 20 miles. It had not been driven for the past two days. The lights were NOT left on. I have purchased a battery charger, and this time started the car myself, but it should not happen.

- Seatac, WA, USA

Repeated SUDDEN BATTERY DRAIN when car sits overnight, car is disabled. Note that Key FOB is kept away from the car when not in use, no accessories are left on (i.e. lights, door ajar, etc.) and car is only sitting for one night. There were no warning lights or messages or other symptoms prior. No indication as to cause each time after car battery is jumped by road service. Incidents began on March 11, 2019 (car was purchased Nov. 15, 2018); repeatedly occurs approx. every 4-6 weeks without any noticeable time elapse patterns. Began recording occurances regularly since August of 2020 (more incidents prior), total of 21 times to date; and 12 times in 2021 alone. Problem was reported frequently (and once towed) to Hodges Subaru (Ferndale, MI) dealer service dept. Battery & electrical systems were inspected by them several times since 2020. Dealer service claimed there were no problems with electrical system at each check, however Battery was replaced 2 times: 10/20/20 (as a "courtesy") and 5/24/21 (claimed defective battery). The same sudden battery drain continued to occur 9 times after it was first replaced; and an additional 4 times to date since the latest replacement on 5/24/21. Latest incident on Aug. 1, 2021.

- Farmington Hills, MI, USA

Was at the cemetery unloading mulch bags for family gravesite, with rear gate up, for about 30 - 40 minutes total late May 2021. Battery was dead. Had to have someone come and jump start. No problems after that. Had a previous time before that in the cemetery the previous year (2020) where rear gate was up and battery was slow to turn over after 20 minutes.

- Canal Winchester, OH, USA