This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving vehicle down the road with no vehicles in front and the windshield cracked for no apparent reason. Cracked in the lower left corner and then grew to about 18-?? spreading to the right and through the drivers sight line.
I was sitting at a traffic light and heard a crack. No cars in front or at the time passing me by. I then saw a crack on my passenger side windshield. Upon my research I note there have been several complaints with this manufacturer and model of car. The car will be inspected on Monday.
My car has 24,000 miles on it. A month after I got it, a large crack developed in the windshield and I had to replace it. (Very expensive!) The new windshield has chipped twice and I-??ve had to have those repaired. Today I discovered another large crack which will require a new windshield. See picture.) I am aware that there is a class action lawsuit in New Jersey regarding defective windshields for this model (and others). So far, I am averaging one chip and one new windshield every 12,000 miles. That is outrageous! I-??m sure Subaru will say that the chips and cracks were caused by road debris, but I am 64 years old and have driven since I was 16. In all that time, I have had to have only one chip repaired until I got my new Subaru. The windshield is clearly too delicate and fragile for the task.
Windshield spontaneously cracked, beginning above and to the right of the rear view mirror and tracking down and to the left. It was about 15-16 inches long when it was first noticed.
A little bit under 15K miles, a now (roughly) 40 inch crack has formed across the windshield that continues to spread. The crack has spontaneously developed and was only discovered when cleaning out the car, which is always parked in a garage. There were no previous signs of a crack or damage to the windshield prior to it forming, nor was it prompted by anything (rocks, debris, etc). As the crack continues to spread, it limits my ability to see while driving. The windshield does require replacement which is not covered under warranty. Through research I've discovered that this is an identified issue, with a few owners going to court and winning their cases.
- Canton, MI, USA
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A very tiny pebble bounced off of our windshield very lightly as we were going 45 MPH. The force of the impact should not have caused any damage to the windshield however it resulted in a 12 inch crack across the windshield.
Windshield spontaneously developed a large crack. The crack decreased driver's visibility. Dealership representative said damage was unlikely covered by warrantee. The windshield required replacement and recalibration of the EyeSight system, no other inspections were performed. There was no warning of impending failure or antecedent trauma.
My forester was parked in an open area with no other cars or people close - The car had just been turned off, and I had gotten out to open the rear gate when to my surprise, without explanation or frankly noise or other evidence of it what caused it to happen, I came back to find my windshield has spontaneously cracked.
I got into my car (parked in parking garage) and noticed the windshield was cracked. I remember using the defroster that morning and don't recall seeing a crack. Apparently this is a known issue with Subaru owners as there is a lawsuit out for defective windshields. There are no points of impact. The crack starts close to the middle and spreads upward, not horizontal.
Driving on highway on a cool, occasionally drizzly evening, noticed a short vertical crack at base of windshield midway between driver and passenger side. Defroster was used a few times to keep windshield clear. There had been no impact. A few days later it had grown several inches and made a hard left turn. A week later while parked in the sun, the crack spread all across driver side and also added a new vertical crack a few inches tall that then turned and spread toward the passenger side.
Windshield cracked from normal road debris. This is the second crack in as many months (not due to negative driving habits). The windshield is unable to protect the vehicle from road debris as it cracks from minimal debris impact and becomes unstable.
Windshield has cracked twice. First time we had it replaced on 12/17/2019 probably due to a rock. 6359 miles on vehicle. Second time it cracked on Sept. 8, 2020. It was in a warm garage and pulled out on a cool morning. Driven a mile on neighborhood streets. Crack due to cooler temperatures or unknown. 8,700 miles at time. This car is not driven much. Can not afford to replace second time at $1400.
Shortly after purchasing the vehicle, my windshield developed a small crack. Started in the lower left drivers side and quickly spread to the impair my visibility. I took it to the dealer in yakima wa, and the inspector said it was a rock. Which I know it wasn't as I would've noticed such an event, there was not an impact which I've witness plenty of, and am very protective of my vehicles. They said they wouldn't cover it. I had to take it to safelight repairs in yakima Washington to have it replaced which took two months to get the new windshield in as they was a shortage which was explained to me. The windshield was replaced on 03may2019. I have the receipt for this replacement and still own the vehicle.
Windshield spontaneously cracked. Huge crack from lower driver side of windshield arcing up towards center of windshield. Car was parked. No sign of damage to windshield other than large single crack.
A D V E R T I S E M E N T S
- Eastvale, CA, USA