This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated that his girlfriend owns a 2018 Subaru Forester. The contact stated that when the vehicle was purchased, the front windshield seal dislodged and was visible by the dashboard. The contact stated that the seal should not be visible. The dealer was contacted and stated that they could not repair the windshield. The contact stated that a rock recently struck the windshield and a spider crack appeared; starting where the seal was not properly seated. The contact stated that the vehicle was not diagnosed or repaired as he was awaiting an appointment with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
The contact owns a 2018 Subaru Forester. The contact stated while the vehicle was parked overnight, the following morning it was discovered that the windshield was cracked near the heating element. The contact indicated that no object had struck the windshield to cause the crack. The vehicle was taken to an independent mechanic who repaired the damage; however, approximately five months later the failure reoccurred. The manufacturer and local dealer were both notified of the failure. The failure mileage was 40,000.
The contact owns a 2018 Subaru Forester. The contact stated that a vertical crack had developed on the passenger-??s side of the windshield without incident. The crack expanded vertically and horizontally across the middle of the windshield. The contact stated that the crack obstructed her vision while driving. The contact called the dealer and was given a quote to have the windshield replaced. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 57,000.
The contact owns a 2018 Subaru Forester. The contact stated that while warming the vehicle for approximately five minutes, the windshield wiper was activated and the contact noticed that the front windshield had cracked without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,569. VIN was not available.
The contact owns a 2018 Subaru Forester. The contact stated while driving approximately 35 MPH, the windshield cracked without impact. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was 39,591.
- Kingman, AZ, USA
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The contact owns a 2018 Subaru Forester. The contact stated that the vehicle was parked when she noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 33,203.
The contact owns a 2018 Subaru Forester. The contact stated the upon entering her vehicle, she noticed a vertical crack at the bottom base of the passenger's side windshield. The windshield was cracked without incident or impact. Within hours, the crack was extended and formed a curve in the middle of the windshield, obstructing the driver's vision while driving. The contact called dellenbach Subaru service center (3103 S. college ave, fort collins, co 80525, (970) 226-3100) and was informed to bring the vehicle in to be inspected. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 18,300.
The contact owns a 2018 Subaru Forester. The contact stated that there were several fractures on the driver's and passenger's side windshield. A dealer was not contacted. An appointment was scheduled with a glass repair facility. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The contact learned of a class action lawsuit related to the failure. The approximate failure mileage was 22,000.
The contact owns a 2018 Subaru Forester. The contact stated that the vehicle was parked, when she noticed that the front windshield had a crack on the driver's side and the crack started expanding. Wagner Subaru (5470 intrastate dr, fairborn, oh 45324) was made aware of the failure and informed the contact that she had to pay out of pocket for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
The contact owns a 2018 Subaru Forester. The contact stated that upon entering the vehicle, she noticed that a horizontal crack had formed on the bottom side of the windshield without incident. A week later, the contact noticed that another smaller crack had formed on the bottom, center of the windshield also without incident. The contact stated that both cracks obstructed her vision while driving. The contact called rafferty Subaru (4700 West chester pike, newtown square, pa 19073, (888) 711-0779) and was informed to bring the vehicle in for an inspection. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 18,300.
The contact owns a 2018 Subaru Forester. The contact became aware of a crack to the lower windshield. The contact took the vehicle to heritage Subaru catonsville (6624 baltimore national pike suite a, baltimore, md 21228, (844) 224-1954) who stated that the repair was not covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the issue and informed the contact the repair was not covered under warranty. The approximate failure mileage was 30,000.
The contact owns a 2018 Subaru Forester. The contact stated that the windshield cracked twice within a week. The contact stated that while his wife was driving approximately 45 mph, a horizontal crack developed on the driver's side of the windshield without impact. The vehicle was taken to an independent mechanic who replaced the windshield. Four days later, the contact stated that as he was merging onto a highway at 60 mph, the contact heard a crack and saw a spider web crack had formed in the middle of the driver's side windshield. The contact stated that the cracks obstructed the driver's vision to safely operate the vehicle. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 25,500.
The contact owns a 2018 Subaru Forester. The contact stated while driving 25 mph, the windshield fractured on the lower passenger's side. There was no impact to the windshield before the windshield fractured. The fracture expanded towards the base of the windshield. The contact had not contacted a dealer nor a certified mechanic. The vehicle was not repaired. The contact became aware of the issue from a news source. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,159.
The contact owns a 2018 Subaru Forester. The contact stated that multiple cracks were present on the driver's and passenger's side of the front windshield. The contact indicated that the cracks occurred without impact. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 30,000.
The contact owns a 2018 Subaru Forester. The contact stated that the windshield fractured without impact. The contact took the vehicle to an unknown dealer who stated the windshield needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
I heard a loud pop when driving on a major road. Just driving. I looked up at the rear view and saw the windshield had a very large / long crack in it. I called Subaru dealership they told me to call my insurance company. No mention of problems with windshields.
The contact owns a 2018 Subaru Forester. When the vehicle was parked, the front windshield began to suddenly crack from the lower driver's side. The contact called webster groves Subaru (located at 7982 big bend blvd, webster groves, mo 63119, 314-968-5167) and was informed to call an auto glass specialist to have the windshield replaced. The vehicle was repaired; however, the failure recurred four other times. The contact had the vehicle repaired by the specialist twice and repaired the windshield with a repair kit himslef twice. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
The contact owns a 2018 Subaru forster. Approximately one month after purchasing the vehicle, a crack suddenly appeared in the windshield. After having the windshield replaced weeks later, another crack was present after a small pebble made contact with the windshield. The vehicle was not diagnosed or repaired. The manufacturer and local dealer (day apollo Subaru in moon township, pa) were notified of the failure. The failure mileage was 6,000.
A D V E R T I S E M E N T S
- Marana, AZ, USA