7.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Subaru Forester seat belts / air bags problems

seat belts / air bags problem

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2018 Subaru Forester Owner Comments

problem #7

Mar 172022

Forester

  • miles

A D V E R T I S E M E N T S

We went it because the ODS (Occupant Detection System)/SRS (supplemental restraint system lit up on our dashboard. I took it in to Subaru of America after seeing that there were no VIN specific recalls on this issue. They immediately said they would cover the parts but we would have to pay for the labor. I then checked for recalls again and found that there was this exact same issue with 2015-2018 Subaru Foresters accounting for almost 370 thousand vehicles but apparently not ours. Obviously the car was no longer safe to drive as we weren't sure if the airbags would trigger in the event of the crash so we are paying out of our pocket to fix the issue but this seems like the old recall needs to be extended to cover other 2018 Subaru Foresters as well because from what I've seen on complaints here and on message boards, the problem is widespread. Hopefully, the NHTSA can investigate and see that the issue is further reaching than the initial 370 thousand vehicles. It's also important to note that 370 thousand subaru foresters between 2015-2018 is about half the amount sold in the US. If this issue affected that many vehicles on the road, it seems like the issue could be further widespread.

- Philadelphia, PA, USA

problem #6

Oct 082018

Forester

  • 12,000 miles
2018 Subaru Forester: Passenger airbag system fails & turned itself off. Happen 4-5 times in fall 2018. 10/23/2018 I took to northend Subaru service code B1650, part back ordered. 04/05/2019 passenger airbag system fails & turned itself off again. Called northend Subaru service. Part still back ordered more than 5 months. They say 60+ are awaiting parts in new england. Is Subaru reporting to you this type of safety issue" will I hear that you received my notification to you"

- Gardner, MA, USA

problem #5

Nov 272018

Forester

  • 6,000 miles
Passenger side seat sensor detects person sitting in seat and turns on the airbag when the seat is empty. Notifications turns on at car startup and will turn on while vehicle is moving. Car was bought May 31st, 2018. This behavior started on the first cold day in my area (roughly late November/early December 2018).

- Austin, TX, USA

problem #4

Jun 232018

Forester

  • 9,000 miles

A D V E R T I S E M E N T S

My 2018 Subaru Forester is experiencing faulty activation of the passenger seat air bag light since June 2018. Vehicle was purchased new in August 2017. The dashboard reads that there is no airbag on for the passenger while someone was seated there and the car was sitting or in motion. This has happened on and off since June 2018. The light reads periodically that none of the airbags are on. After bringing it to my Subaru dealer in August 2018, I was told that a part would be ordered and that it was the passenger seat cushion that needed replaced. After waiting a month, I contacted the dealership and they stated that Subaru has to create and manufacture this seat cushion still, and they had no idea when this would be done. I have been unable to drive my Forester for almost 6 months now due to the safety issues of driving without the guarantee of airbags deploying. The dealership has no answer as to when Subaru will even start creating this new part. I am surprised it is not a recall since it is an airbag issue, and the dealership stated they had at least 7 other customers currently with the same issue. I have now been without my new vehicle and driving a loaner car from the dealer. There seems to be no end in sight as to when this issue will be fixed or even addressed by Subaru.

- Selinsgrove, PA, USA

problem #3

Jul 122018

Forester

  • 14,000 miles
The contact owns a 2018 Subaru Forester. While driving at an unknown speed, the front passenger air bag indicator illuminated and flashed on and off. The vehicle was taken to prime Subaru hyannis (508-778-5066, located at 24 ridgewood ave, hyannis, MA 02601) where it was diagnosed that the seat was wet. The dealer reprogrammed the air bag indicator, but the failure recurred when a passenger occupied the front passenger seat. The vehicle was taken back to the same dealer where it was diagnosed that the sensor underneath the seat needed to be replaced. The manufacturer was made aware of the failure and stated that the part was back ordered. The vehicle was not repaired. The failure mileage was approximately 14,000.

- Nantucket, MA, USA

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problem #2

Aug 192018

Forester

  • 8,000 miles
Some time in August 2018 I noticed that the air bag warning light would randomly come on indicating that the air bag on the passenger side of my new 2018 Subaru Forester was turned off even when an adult passenger was seated. I called the dealer who at first couldn't explain it. It happened again a few times, after which I notified the dealer who determined the passenger side indicator switch was likely faulty, and around October 1, 2018 they ordered a replacement part. The indicator light comes on randomly (indicating the bag is turned off) when an adult is in the seat - I have had the passenger shift positions which sometimes turns it back on; I have pulled over, turned off the engine, had passenger get out of the vehicle and get back in, turn on the engine and sometimes that turns the bag back on. Sometimes the indicator shows the bag is on (with passenger in seat) but in the middle of the drive, the bag will suddenly turn off and we have to do the "in-and-out" dance to get the bag to turn on again. At least one time, the bag turned on when no one was in the seat! these things happen sometimes when the car is still in park (but engine turned on), and sometimes when the car is in motion. Totally random. This occurs (so far) during city driving. The dealer originally said the part would probably arrive mid October, then late October, etc. I called Subaru hq and talked to them about the issue. They will "attempt to expedite" but said the part is "on back order" with eta mid November, then late November "maybe, " but they really aren't sure when they can get the part. In the mean time, I am nervous about driving with passengers in the front seat without proper protection in the event of a crash. I have been in touch a number of times with both the dealer and Subaru hq in NJ regarding this issue.

- Pensacola, FL, USA

problem #1

May 192018

Forester

  • miles
For 2 months since May 19, 2018, the airbag warning sensor light goes on my dashboard while driving and the passenger airbag 'off' warning light also goes on ' see attached photo. This occurrence happens almost every time I drive my vehicle. I brought the vehicle to the dealer twice for repair but the problem still exists. Subaru ' starlink program has notified me with numerous emails that I should have this serious safety issue fixed as soon as possible. After not receiving any satisfaction from the dealer, I called and written twice to Subaru usa headquarters in cherry hill, NJ explaining this serious safety issue of having no active passenger airbag while driving. They stated that a part has to be ordered to repair this serious issue but it has now been 4 weeks since my initial call to headquarters with no results. I feel that they are stalling as there may not be an easy fix available. I'm extremely concern to drive the vehicle without an active passenger airbag protection for the safety of my wife if we were in an accident and there was no airbag deployment.

- Littleton, CO, USA

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