This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ignition steering lock is difficult to clear. We have had 5 instances where it is very difficult to start the car because the steering is locked and the key will not turn. It takes a large amount of force on the steering wheel while turning the key to the extent that it takes two people. One twisting the steering wheel and the other the key. The Subaru dealer says the car is working as designed.
The speedometer information is very difficult to see in sunny daylight. Numbers are "red". if "polarized" or regular sun lenses are used, (info. (numbers) can not be read. 2019 models, the speedometer is changed, with "white" characters. Finally Subaru got the message. It is critical to be driving and you can not see the speed that you are driving !
Windshield breakage 2018 Subaru Forester. Our windshield was hit twice by small rocks in exactly the same place twice within 30 days. One break on the original windshield and again on the replacement windshield. It appears the design of the hood facilities the damage or the design of the glass is fragile. These breaks occurred while driving on the interstate with speeds of around 70 mph. When speaking to the Subaru dealership of our concern they informed us that Subaru windshields had a tendency to crack easily and needed to be replaced often. When we asked them if this seemed like a safety concern they did not some to think it was.
Vehicle was being backed out of the garage to replace the trash can. After backing part way out of the garage when I put the car in gear it shot forward and I was unable to stop the vehicle until it hit the back garage wall. When the vehicle was then put into reverse it shot backwards, also. I was unable to stop the vehicle until it was totally out of the garage. The vehicle seemed to accelerate on its own. Damage was done to the front end of the vehicle, the garage wall and the inside utility room and hallway.
ALL MY CARS FROM 2001 THRU 20176 FORDS TOYOTAS MAZDAS ETC. ALL HAD AUTOMATIC DOOR LOCKING WEATHER WHEN PUT IN GEAR OR WHEN THE CAR PROCEDED TO 10 MPH I JUST LEASED A 2018 SUBARU FORESTER IT DOES NOT DO IT! WENT TO THE DEALER THEY STATED THE CAR DOES NOT DO THAT ONLY THE LEGACY AND THE OUTBACK. THIS IS A MAJOR SAFETY ISSUE AND I WILL TAKE LEGAL MOTION AGAINST SUBARU MY CELL NUMBER IS [XXX] PLEASE CALL ME THERE IS A MODULE BOX THAT CAN BE INSTALLED AT MY OWN EXPENCE AND IM OK WITH THAT FOR 125$ I AM IN LAW ENFORCEMENT AND SAFETY IS A BIG ISSUE WITH ME PLEASE ALL ME FOR DIRECTION ME PERSONALLY THEY SHOULD RECALL AND HAVE THAT SAFETY ISSUE INSTALLED THE SALESPERSON DID NOT MENTION THAT THE CAR DIDNT COME WITH OUT THAT OPTION GEE WHIZ ITS LIKE NOT HAVING AN AIR BAG IN YOUR CAR. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Staten Island, NY, USA
Search CarComplaints.com for these popular complaint phrases...
My 2018 Subaru Forester xt shut off while driving 2 times on 7/26/18. Nothing happened, no warning lights, it just shut off while driving. And came to a sudden stop in a matter of seconds -I was going 40 mph. After it shut off the battery light came one, the check engine, and the esp electronic stability light came on. Extreamly heart stopping to have your vehicle shut off/stall, whatever, while on a road, especially a highway. Luckily I was on a street where I could get to the side before it completely stopped. But I had just gotten off the freeway however I commute to work one a freeway. If this happens again today, I pray I'm not on the freeway or anywhere where I can't safely get over on time before I'm hit. It started again no problem, then stalled again in my driveway 10 minutes later. My vehicle is an automatic cvt transmission and shouldn't stall while driving.
Directional lights only turn off when mating 90 turn. Taking exits or crossing lanes light won't turn off automatically elderly people cannot hear the blinkin. Never had this problem with other cars I have owned
Page 9-6 figure 8 of the owners manual shows how to place the jack on the frame to raise the car to change a tire. The problem is that when you reef down on either loosening or tightening the tire, the car will rock either forward of backwards and slide off of the jack. The car will then fall forwards or backwards dropping the car to the ground, potentially injuring the person changing the tire. The car fell twice when I was trying to change the tire. This can be easily resolved by having a jack that fits snugly with the mount points on the car so that there is no possibility of the car moving as the person is tightening or loosing the lire lug bolts. The car was in park with the hand brake set, yet will still move slightly as the person presses hard on the lug wrench. The car could fall onto the person either injuring them or trapping them under the car. The car needs to come with the correct jack, which would solve this problem. Photo 109 shows how the jack is too narrow for the slots on the frame, the jack head should be about a half inch wider to fit snugly with the car frame. File 105 shows how close the jack head when centered is next to the frame slots.
When attempting to accelerate to make a left-hand turn the car stopped - the engine would not get above idle, even when the accelerator was pressed to the floor. The car stopped in oncoming traffic. It did accelerate after completely removing pressure from the pedal and pushing it partially down again it began to pick up speed.
The Subaru (nav) navigation system is dangerous and should not be used. It gives you no advance warning of upcoming highway exits or upcoming turns. The nav system will easily be the cause of sever life threatening accidents due to its poor operational ability to safely give clear instructions in advance of the actual direction. I am an experienced user of other nav systems and can honestly tell you that the one in the Subaru is worthless.I love the car but hate the nav system!
A D V E R T I S E M E N T S
- Belleville, WI, USA