Both dash tweeters died within months of each other. No loud music, low miles so very limited use. Called Subaru and was told too bad. I complained to them because the speakers are the premium package Harmon Kardon. I also called Harmon Kardon and they told me they can not deal with any car speakers directly unless they are aftermarket because of OEM deals with car makers.
After relatively few miles, and gentle usage (no loud music, less than 10% of the volume), the dash speaker let stopped working. The speaker system was supposed to be a premium upgraded Harmon Kardon sound system, but a failure from such mild use after 3 years is inexcusable - it seems that a speaker in a smartphone playing at max volume for years is better built. Also, there have been numerous complaints and recalls (TSB's) for the car stereo systems.
When I was originally getting the issue diagnosed, there was the potential that it might have been the head unit which the price cost for replacement is $3.3K (like 10% of the vehicle purchase price). I got lucky in that a new speaker is only $100. I reached out to Subaru and informed them that there are manufacturing defects in their stereo system beyond the models and years listed under their TSB, but I have yet to hear back from them. I understand that sometimes there are quality control issues that can slip through the cracks, but the expected fair use of a product such as an audio device should be more than a few years. There are cars with original speakers that are two decades old that still work.
- Brandon B.,
Gainesville, US
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A D V E R T I S E M E N T S
Both dash tweeters died within months of each other. No loud music, low miles so very limited use. Called Subaru and was told too bad. I complained to them because the speakers are the premium package Harmon Kardon. I also called Harmon Kardon and they told me they can not deal with any car speakers directly unless they are aftermarket because of OEM deals with car makers.
- Brandon B., Gainesville, US