Subaru is well aware of the rear wheel bearing prematurely due to the faulty backing plate design. They have even sent a service bulletin mentioning the problem. so the rear wheel hub and backing plate should be replaced by Subaru. They are charging $1000 for repairing this. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Buffalo Grove, IL, USA

Loud roaring noise came from rear of vehicle while driving. Sound increased with increasing speed. At first I thought it might have been the tires but they were properly inflated and in excellent condition. The vehicle was brought to the dealer who determined that the rear wheel bearings were defective and needed to be replaced. The noise and condition began at roughly 50,000 miles but the car was 6 years old and out of warranty. I contacted Subaru and they offered to cover half the cost of the repair. Had the situation not been corrected the rear wheels could have frozen causing loss of control of the vehicle. The only warning was the noise itself. I believe that this issue, especially at such a low mileage, is a significant safety concern.

- New Rochelle, NY, USA

I believe this is my 3rd or 4th lug stud that's sheared off when removing. I believe it happened at the dealer once and the tire shop I have the tires rotated at two or three times in the last couple of years. This worries me that they may be weak and could potentially break, while driving, before removal breaks them. The boken stud is typically sheared and stuck inside the lug nut. Google searches would make this seem like it's not an uncommon issue. Subaru may have a TSB for rusted nuts already that may relate to this issue. TSB 05-79-20 is what I found through Google searches, if related.

- Salem, OR, USA

Ball bearings all broke in car. This is a known issue but not until I googled it. It causes horrible noises and potential inquiry if not corrected.

- Albertson, NY, USA

46,000 miles and the lower control arm is broken. Causing the vehicle to shake and almost be undrivable.

- Tempe, AZ, USA

The Tire Pressure Monitoring System module failed which also disabled the key fob remotes. I had the TPMS module replaced 3 times. The first occurrence was on August 26th 2021 and was confirmed by the dealership Subaru Service Center. During the failure and malfunction of the module, the dashboard warned about not to drive because there is problems with the tires and key fob not working. This worried me because of the potential safety to me and others if I continued to drive with defective tires. Eventually I found out my tires did not have any problems. After the module malfunctioned the second time, the service center replaced it stating that the first module was defective. Several months passed by and the module failed the third time. I started to research online and found that other Subaru owners experienced similar issues and figured out that water such as from heavy rain leaked through the roof railing gasket into the area where the TPMS module is kept and shorted out. When I went in to the service center the third time, I explained my investigation and eventually the associate agreed that was the cause. I think without me telling them this, they would have just replaced the module stating another defective unit. This discovery had them not only replace the TPMS module, reprogram my key fobs but also replace the roof railings and it's gasket which they made me pay $960.43.

- Fair Lawn , NJ, USA

I am writing to inform you of the following problems with the steering system of my 2017 Subaru Forester: 1) When turning or changing car lanes, the steering wheel does not engage the wheels until the steering wheel is turned to about a 90 degree angle in the direction of the turn, left or right, 2) After making a turn, it takes more rotations of the steering wheel to come out of the turn than it took to make the turn. At other times it takes more rotations of the steering wheel to make the turn than it does to come out of the turn, 3) Constant adjustments to steering have to be made in order to stay in a lane regardless of whether the lane is straight or curved. It's like trying to maneuver a boat on water or like driving on a frictionless surface. It feels like the car switches to a different control system, either void of any driver control, or delayed response to driver input, and 4) The steering wheel has to be turned to almost a 90 degree angle before it engages the wheels while the car is running and stationary. With the exception of item 4, the steering problems occur when there are other cars in the vicinity of our car. On secluded roads our car drives fine, so far. The steering issues occur during city and highway driving. The steering problems occur even when the following car assistive technologies are all set to off: automatic braking, hill assist, lane change assist, X-mode, Eyesight, and cruise control. On May 4, 2021, we took the car to the Subaru Superstore of Chandler in Arizona. We showed the dealership a video of item 4 and they observed it. They described it as "egregious". The dealership stated that they could not find a reason for item 4 and they could not duplicate the other problems. They stated that they documented the problem. Having an unresponsive/delayed response steering system could prove disastrous when seconds count to avert a disaster. This has been an ongoing problem since October 2018, with no resolution from Subaru.

- Tucson, AZ, USA

Vehicle shaking on front tires due to lower control arms needing replacement.

- Orlando, FL, USA

Three passenger front tire studs sheared, properly hand torqued prior, two lug nuts with studs retrieved in driveway, 20 deg F. pulling out of garage LH turn, 3 mph. Failed and remaining two studs retained when replaced. Possible nil ductility temp. Google revealed other recent. Failures

- Willow Street, PA, USA