This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Subaru Forester. The contact stated while driving over 60 MPH, the vehicle would shudder and produce a loud noise coming from the engine compartment. The vehicle was taken to a local dealer where it was diagnosed and determined that the lower control arm bushing and transmission pan needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
The vehicle is vibrating violently and loudly when the vehicles reaches 50-60 mph. A mechanic diagnosed the issue as the failure of the front bushing on the lower control arm assembly on the right side of the vehicle. This issue is addressed in Subaru service bulletin number 05-63-18R dated 06/20/18 and revised on 07/10/18. It effects 2014 to 2018 model year Foresters and the 2015 model year for the crosstrek hybrid model. New bushings were recently incorporated into production. Subaru will not make the repair because I have over 36000 miles on my vehicle (actually mileage is just over 56K). My vehicle is not safe to drive in this condition. I need two hands on the wheel to control it. The issue started one week ago and is getting worse each day, but Subaru is not taking any responsibility. I am afraid that if it continues to worsen it could result in an accident with the vehicle.
- Raleigh, NC, USA
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- Albertson, NY, USA