Passenger air bag warning light came on when driving on a highway at 65 miles per hour with a passenger seating in the passenger seat. Her weight, approx. 130 lbs and the seat was dry. Brought the car to Subaru dealer. Tech found SRS light on. Tech scanned codes and found a occupant detection sensor mat system fault. Had to replace passenger front seat bottom. I feel this is a safety issue with the air bag system and should be recalled without the owner having to pay for the replacement bad sensor.

- Lincoln Park, NJ, USA

Passenger side airbags are intermittently being disabled when a passenger sits in the seat in a proper seating position. Instrument cluster displays warning message when this happens and airbag off display light comes on. Red SRS airbag warning light in the driver's console also comes on. This seems to happen only during longer commutes as I've noticed the warning lights do not come on when driving short driving distances and the warning lights often disappear when car gets turned off or after a day passes. This started happening in June of 2019. Took vehicle to local Subaru dealer on 06/12/2019. They checked for stored codes and it came back with code B1760 was stored in occupant detection system and code B1650 stored in airbag control system. They checked for any damage/loose connections/moisture as dealer stated those things may cause the lights to come on but no problems were found. They cleared the codes and stated they could not determine what was wrong and the light did not come on while the car was at the dealer but they didnt even drive the car which is why the problem could not be replicated. I was charged $105.95 by the dealer for their time. I told them that I researched the matter online and that many Subaru Forester owners are experiencing the same intermittent problem. I was told by the dealer that until Subaru issues a recall they can't help me and won't reimburse me for my charges.

- Johnston, IA, USA

The passenger side airbags are intermittently being disabled when a passenger sits in the seat. I am alerted to this by my instrument cluster. It typically happens when within 30 seconds of starting the car and is usually still stationary.

- Manassas, VA, USA

Passenger airbag intermittently goes off when there's an adult passenger properly seated in the seat while vehicle is in motion on the highway. The light in the center console goes from on to off, and the red SRS airbag warning light in the driver's console comes on. The SRS light can stay on for a couple days with vehicle stationary or in motion, then returns to normal. I've notified my local Subaru dealer by email on Aug 16, 2019, but have not yet had a reply.

- Longview, WA, USA

The passenger airbag sensor is defective. Often, when there is someone sitting in the passenger seat, the light will show that the airbag is off. There is also a warning light telling us to get the airbag checked. In contrast, the sensor will say that the airbag is on when there is no one sitting in the passenger seat. We took the car to the Subaru dealership on 8.8.19 and were told they could not find anything wrong. We were advised to just assume that the airbag works correctly, even though the car is telling us there is a problem.

- Stevens, PA, USA

The contact owns a 2017 Subaru Forester. The contact stated that the passenger side air bag sensor would turn off when the front passenger seat was occupied. The failure was intermittent. The vehicle was taken to sellers Subaru (23651 hall rd, mccomb, mi) where it was diagnosed that the air bag sensor in the front passenger seat was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 20,000. The VIN was unknown.

- Rochester Hills, MI, USA

My wife has been using a seat cushion, for her back problem, for over a month. Starting 4 days ago the passenger seat air bag sensor indicates off. The air bag indicator only goes back on when the seat cushion is removed. I brought the vehicle into my Subaru dealer and they indicated that there were no error codes. I asked them to replace the sensor and the problem persists.

- Romeo, MI, USA

The lights indicating an air bag malfunction come on intermittently. It appears that the air bags are both off. We took it into the dealer when this first started happening, and at that time the lights did not indicate a problem. They said they could find nothing wrong. The lights came on again this morning indicating a problem with the air bags.

- Grimes, IA, USA

At random times the front passenger airbag would turn off even though it was occupied by an adult. This happened while the vehicle was in motion on the highway.

- Manchester, CT, USA

Seat bottom occupant detection system failed to work. Notice that the air bag system needed to be serviced appeared on dash message. Notice occurred both when stationary and when moving. Dealer replaced seat bottom sensor under a B1760 code. Part(s) used:64139sg140vh. This is a leased vehicle (private).

- New Castle, DE, USA

SRS airbag light came on while driving with a passenger in the front passenger seat. At the same time, the passenger airbag turned off. This happened twice, 4 days apart. Took car to the dealer and they told me the sensor must have gotten wet. I don't believe the sensor was ever wet. Happen again twice in the next 2 weeks while driving. I had also previously had the passenger seatbelt like come on when there was no passenger in the seat while driving. Went back to the dealer and they replace the passenger seat due to a bad sensor.

- Arlington, MA, USA

The contact owns a 2017 Subaru Forester. While driving various speeds, the SRS warning indicator randomly illuminated. The vehicle was taken to R&G Subaru (1140 highway 59 S, detroit lake, mn) to be diagnosed, but the cause of the failure has been repaired and resolved. The manufacturer was not notified. The failure mileage was 12,606.

- Nevis, MN, USA

Passenger airbag sensor malfunction of some sort causes airbag system to be switched to "off" even when a passenger is in the vehicle. I had taken it to the dealer the first time, and the code was "reset" in the memory and I was instructed to bring the vehicle back if it happened again. It did happen again, and this time they said "the code wasn't in the memory" and that "when it happens, bring the car right in while the light is still on." That however, is impossible as it was random and had been happening on a long drive. They kept the car overnight in this case, and tried to reproduce the problem. I myself drove around with the weights on the seat and seatbelt engaged for about 1 month in an attempt to reproduce the problem to no avail. This has not recurred since the 2nd instance described above, however I have experienced what seems to be an extremely sensitive sensor of which even the weight of a cell phone on the passenger seat could set off the occupancy detection system. The first occasion happened at about 30,000 miles, with the 2nd happening at about 35,000 miles. It has not recurred over the course of 10,000 miles since then. The news of the recent NHTSA investigation into this exact issue prompted me to submit my own complaint in an effort to be on record.

- Edgewater, NJ, USA

The SRS airbag system warning light turned on while the vehicle was in motion, without a passenger sitting on the front passenger seat. After parked the vehicle at a safe place, I turned off the engine and then re-started it, the warning light was still on. Also tested with a person sitting on the front passenger seat, and SRS airbag system warning light and passenger air bag is off. This SRS airbag warning light kept on since then, the passenger air bag is always off no matter whether there is a front passenger. This vehicle is 2-year old with 2,3000 miles.

- Fremont, CA, USA

The passenger air bag light comes on showing that it is turned off when someone is riding in the passenger seat. This has occurred several times. Sometimes it will go off if you check the connections under the seat to the unit. It has also occurred when no one is riding in the vehicle.

- Princeton, WV, USA

Front passenger seat occupancy sensor not turning on the air bag.

- Ozark, MO, USA

Previously the passenger occupancy sensor was overly sensitive. Sometimes even an ipad on the front passenger seat would be detected as a "passenger". but recently it's just gone to the opposite extreme. The passenger air bag light will still be "off" even if a real passenger sits there.

- Chester Springs, PA, USA

When a passenger is sitting in the front passenger seat, the airbag will turn off on it's own saying that the system need to be checked. The vehicle is less than 2 years old and has 40,000 miles. This happens when the vehicle is in motion intermittently.

- Manteca, CA, USA

While 2017 Forester in motion (both instances occurred at highway speed) SRS red warning light in drivers dashboard comes on. Also airbag indicator at middle top information section changes from passenger airbag on to passenger airbag off. This happens even though there is a passenger in the seat. This event has occurred on two occasions - Nov 2018, and Jun 2019. In both instances the issue resolved after a few days but before Subaru service could be scheduled to review the issue. Subaru service dept said the issue was caused by electrical interference from a cell phone on the seat. However, no electronic devices were on the seat at the time of incidents. The seat have never gotten wet either.

- West Springfield, MA, USA

The airbag light warning keeps going off randomly stating that the air bag is off when there are passengers in the car.

- Arvada, CO, USA