This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was traveling along the highway at around 65-75mph and we went up a grade (cuesta grade) along 101 freeway in California and vehicle had a sudden loss in power while climbing up the hill. Ultimately, no power was ever regained and the vehicle shut off completely and stopped. We were stuck on the side of the road and had to call 911 to have a chp offer park behind us so that we would not be hit because we were partially in the lane. The car could not move so we had to have it towed to a Subaru dealership. We received a check engine light, vehicle emissions controls, hill assist, and the car was shaking. Subaru recently made a recall on models that have had a loss of power but my vehicle is not on the list but I did experience everything mentioned in the recall. Can you assist?
First time, I was driving in the middle lane on interstate at highway speed, all of sudden the accelerator would not respond, the car panel went black, no lights or info showed. I coasted off to the side of the road, the car was in drive, ignition on. The emergency light wouldn't go on. I shut the car down and into park and waited a couple of minutes and restarted the engine without a problem. Second time, I was driving in the middle lane on interstate at highway speed, all of sudden the accelerator would not respond, the car panel went black, no lights or info showed. I coasted off to the side of the road, the car was in drive, ignition on. The emergency light wouldn't go on. I shut the car down and into park and waited a couple of minutes but car would not restart. I rocked the car side to side and the car started. I took to the dealer, they pressure tested fuel pump and found a slight pressure drop once during the test. Replaced fuel pump at 18,000 miles.
Have a 2017 Forester. At least a couple times a week, the key get stuck in the ignition. You can turn the car off, but you can't remove the key. If I start the car back up, and shift it into drive, and them slam it back into park, then I can turn the car off and remove the key
After shutting engine on 2017 Subaru Forester, and putting gear selector in park, I was unable to remove the key from the ignition and it was locked in accessory position..after many tries and by calling dealer, putting the shifter in neutral then park enabled me to remove it. This occurred on another occasion. The shifter plate guide had to be replaced. Cost was $662. Mileage on the car is 31,000.
My fianc and I bought this car and we were told it was not an accident, after we purchased it we found out that it had been in 2 accidents and during driving 1 night it bucked real hard and would now accelerate and it scared both of us. So the next day I took it to center Subaru in torrington Connecticut to get it inspected, during the trip to the dealer it had bucked three more times violently. I told them about it and they could not find any codes in the system, I spoke with the mechanic later and he said if it doesn't throw trouble codes it has serious issues in the computer. I explained that it was in a two accidents and he goes I would explain a lot, his off the books recommendation to me was get rid of the vehicle and find something else. I told him I bought it from a better way wholesale autos in naugatuck Connecticut and he said to contact you. I want this car flagged so when we turn it back in someone else does not come across it the same way we did, I know the dealership will put this are back out for sale and not tell anyone.
Key remains in ignition and will not disengage from ignition with radio and all dash lights still on. It has happened 12 times since purchased in the middle of June. The car was parked moved several, turned on and off with no result. Car was in park at all times. After several times of moving car, turning on and off several key finally relased
When shifting vehicle from reverse to park, then turning vehicle off, the key cannot be fully taken out of the car. The only way to get it out is to restart the vehicle, take it out of park and slam it back into park. Supposedly a switch within the shifter that prevents a solenoid in the steering column from opening. This is all covered on tsb 16-112-18 and there are a lot of people complaining about the issue online.
After driving the car and placing it in "park", the key could not be extracted from the ignition. Putting the car into different gears was of no help. I was sometimes able to restart the car and then extract the key, but not every time. My choices were to return home or leave my car in the parking lot with the key in it while draining the battery while this may seem more an inconvenience than a safety issue, on some occasions this resulted in my battery becoming so weak that my car wouldn't crank leaving me stranded until I could find someone to help me jump off my car. After three of these incidents, I began disconnecting the battery cables when I couldn't remove the key. I looked online and found that many people were having the same issue with their Subaru of various models. They said that the guide plate in the shifter assembly was faulty. The dealership stated that this was a common problem and they kept those parts in stock. They did replace the guide plate which corrected the issue. My question is: If so many people have the same issue (with a correction cost of $500) why isn't there a recall? I personally have an extended warranty which covered all but $100 of the repair, but people who don't have the extended warranty will have to pay the full $500 just to get a key out of the ignition. It is my understanding that Subaru now uses a different guide plate in the latest models. Subaru knows this is a problem in the cars that are 2-3 years old. They need to be honest with consumers so that they don't risk being stranded due to a weakened battery because of faulty guide plates and they need to correct the problem free of charge as it is a safety concern.
The key fob gets stuck in the ignition and can't be taken out. I have to play with the center console drive shifter to go in and out of park position until it finally turns and comes out. Please reference tsb 16-112-18R.
After putting the vehicle in park and shutting off engine unable to turn key all the way back to remove. Have to make several attempts at it. Subaru has a tsb 16-112-18R for this. It's becoming more numerous. My brother has a Subaru with same problem. Can happen anytime you drive it.
The contact owns a 2017 Subaru Forester. While driving approximately 70 mph the vehicle suddenly stalled. The dealer was unable to diagnose the cause of the failure. The contact was concerned that the vehicle was unsafe. The contact stated that the vehicle would not accelerate when pressing the accelerator pedal. While driving, the speed was suddenly reduced. After turning the vehicle off and restarting the engine, the vehicle operated as normal. The vehicle was taken to the local dealer reedman toll Subaru (1700 East Lincoln hwy, langhorne pa) who was unable to duplicate the failure or determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2017 Subaru Forester. The contact stated while driving at 15 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to lithia Subaru of fresno located at 5200 N blackstone ave, fresno, ca 93710 (559) 540-7189, where the technician was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 18,440.
Since I have bought the car I've been having electrical issues with it it's always saying that a key is not detected even though the keys right next to it or underneath that they already has been a transmission leakage also the balance of the car has been off-balance so I had to take it back to them when the air conditioner was on when it was summer is there making a weird noise I recorded the noise I showed it to the dealer and they said that they couldn't find anything wrong with that even though I have proof that there was something wrong with it but I just didn't know where was coming from alsoalso a little crack on the windshield randomly came out like about three weeks ago and never had an issue with that until now and when I start out my car and I had to do it at the first break at a stop sign my car started shaking and then it stopped shaking and then that's the only time does the shakiness I've had so many issues with this forrester 2017 they try to fix it issues but when they fix it something new always comes up.
Battery drains so that car won't start. After having a new battery installed, the battery is still so weak that the car will not start, and the electrical power is completely drained. Even the clock has to be reset. This started around 35,000 miles. I stopped for gas after driving for an hour, and the car won't start without a jump.
While stationary, the key will get stuck. It will not allow you to turn the car off.in case of an emergency, I would have a problem. It has happen twice, I M sure it will happen again.
On October 4, 2019 my car was parked and the passenger rear bumper was hit and damaged by a school bus. My car has been in the shop 4 times to get fixed and it is still not fixed. The bsd/rcta sensors are not working. The dealership has "fixed" this issue 4 times now and I am taking it back to the dealership for a 5th time.
The contact owns a 2017 Subaru Forester. The contact stated that the key was stuck and failed to release from the ignition switch while in park. There were no warning indicators illuminated. The vehicle was taken to mastria Subaru (1255 new state hwy, raynham, MA 02767) where it was diagnosed that there was a faulty shift plate. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,900. Consumer stated problem has been resolved.
There is intermittent surging upon initial acceleration and while driving at higher speeds. The back interior light will intermittently turn on while all doors are closed. The passenger side seatbelt sign comes on intermittently while there's nothing in the seat. The battery will die if the hazard lights are on for 5 minutes or 15 and others will be just fine. The camera in the back of the car is a bit obstructed by the rear bumper.
A D V E R T I S E M E N T S
- San Luis Obispo, CA, USA