This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought the 2017 Subaru Forester eyesigh brand new in 2017. 2 weeks later front windshield chipped and cracked. Got it replaced. And now another chipped. This is cheap thin poorly made windshield even the dealer parts person said so. 1st time......this is all happened freeway driving. Out of nowhere. All I heard a debris hit the windshield got to work parked. By the time I get off work..... theres a big long cracked across the bottom windshield. And 2nd time same thing happened while going to work. Same thing happened. But this time I called the dealership. Told them what happened, and I got the windshield replacement warranty. No luck, told me they only can do repair smaller then a quarter. So I called, they said only can repair no replacement. Fill in the cracked. So. so far. This gonna be my 1st and last Subaru. Nothing but headache dealing with the dealers. Windshield replacnemt is not cheap. Its about $$1200
Front windshield developed horizontal cracks while parked on street at owners location. Crack increased in length over a period of two months. Failure began on passenger side. Failure now extends nearly 50% into driver side. There is no indication that failure was caused by impact from either the outside of window or inside of window.
My windshield just cracked for no apparent reason, for the third time in the 4 years I've owned the car. This time, on Aug 28, it happened while parked in a grocery store parking lot.
Original owner of 2017 Subaru Forester with eyesight. Driving on open road in clear weather. Noticed a small line above registration sticker that looked like a blade of grass. Stopped at our destination and noticed a crack that tripled in length in the 30 minutes it sat parked across the left lower section of the windshield. It proceeded to spread over the next day. Have never had a chip or impact to this windshield previously, but if there was any object that hit the car it was incredibly small as the crack is entirely in the driver's eyeline and I did not see or hear anything.
My windshield got a spontaneous crack while driving, not behind any work trucks, and then as the days got hotter, it began to spider. I paid for the replacement through safelight in March 2018. I also paid for the required calibration for a total of just over $642. About a week later, I got another crack in the windshield for no apparent reason. I put sealant into it and it is starting to spread. The second time the car was parked in my driveway which is in a quiet residential neighborhood with no construction.
- San Diego, CA, USA
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I just purchased my 2017 Subaru Forester on 6/13/20 and while driving on the highway on 6/25/20 the windshield was hit by a small rock from a semi truck in front of me. I did not see any visible damage at the time but the next day a very large crack appeared on my windshield almost a foot and a half long. In speaking with other Subaru owners I had not realized what a massive and well known issue this is for Subaru windshields. I've never seen this type of damage occur this instantly on a windshield from such a minor impact.
Windshield cracked from left to right towards bottom near dash. Nothing was detected that would have cause glass to crack. Owned car since brand new and have had this same type of crack happen in two windshields.
My windshield cracked in December 2019. I parked the car overnight in my family's driveway and in the morning there was a 6 inch crack from the bottom left side. The crack eventually became much larger, encompassing half the winshield. No pictures were taken but I replaced the windshield for $435 in January 2020.
The contact owns a 2017 Subaru Forester. The contact stated that there was a crack on the front windshield that started at the top then expanded downward. The insurance company authorized safelight auto glass to replace the windshield. The eyesight system was recalibrated which added to the cost of the replacement. Maita Subaru located at (2912 auburn blvd, sacramento, ca 95821 916-486-8500), stated that the crack may have been caused by a rock. The manufacturer was not contacted. The failure mileage was 23,586.
I was driving down the highway, and nothing hit my windshield but then a large crack start across the top 1/3 of my windshield and continued to grow larger.
My windshield was cracked 3 times in the span of 2.5 years of ownership. I've had to completely replace it twice and patch the crack once. The first and third time it happened I was on a highway going ~60mph but the second time was on a 35mph road. I don't tailgate other cars and I've never had so much as a small star crack on my previous vehicle.
Windshield cracked without cause. This happened with the original windshield in August 2017. The windshield was replaced with genuine Subaru parts at a servicer directed by the Subaru dealership and it happened again in April 2018. The windshield was replaced yet again with genuine Subaru parts at a servicer directed by the Subaru dealership. The windshield cracked a third time without cause in May 2019.
I was in motion and within the few months of owning my vehicle I received a crack in the windshield, which I later paid to have fixed. I have since then had 2 more, plus one of the cracks, has splintered (after being fixed) and the whole windshield will need to be replaced. Crack fixed: 10/25/17, 6/4/18, 6/24/19
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- Bloomington, CA, USA