This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This car will suddenly lose power when underway without any warning or predictability. Extremely dangerous if entering traffic or even when moving on congested roads. No ability to accelerate at all, the car just dies without warning. The problem is intermittent and has happened months and even years apart. All attempts by the Subaru service team have failed to replicate the problem and fixing guesses at to what might be wrong have failed. I am the second owner and have come to find that the first owner returned this as a lemon for the same problem. Now Subaru of America is refusing to acknowledge there is a problem and won't agree to take the car back and get it off the road permanently before someone dies or gets killed as a result of this issue. Since it is intermittent and the service people can't replicate the problem it must not exist and yet three drivers in my family have experienced it and a prior owner (I have no idea who this is) returned the car with the same independent experience. Do not buy this car under any circumstance. I am sure when this car was first returned as a lemon they couldn't isolate the problem since they couldn't recreate it. I suspect that they fixed what they 'thought' was the problem. Because the problem is intermittent a test drive of even a thousand miles might not reveal the problem. They put it back out there as fixed and like new. Now that the same problem has recurred it is unconscionable to not take this car back as a two time lemon and destroy it before a major accident occurs.
I took my 2016 Subaru Forester in for service and mentioned a sticky ignition. I was told the shifter plate assembly needed to be replaced at a repair of $600. The car has 45,000 miles. I questioned the service department about how often this happens with it being a relatively low miles car and he stated that he is repairing 3 others in the dealership just today. I also read that Subaru replaced the assembly due to problems with their last iteration. I am concerned there is another issue with this assembly and it needs to be recalled.
2016 Subaru Forester. Key gets stuck in ignition. Can not be removed. All electrical power still on. This happened after I pulled my SUV into a parking spot. Place in park. Turned off and key was stuck in ignition. This is the 5th time in 2 weeks this has happened.
- Morgantown, PA, USA
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Vehicle was traveling on highway around 70 mph. Lost power to wheels/vehicle stalled with no warning. Engine revved to high RPM's when I hit gas, as I coasted into the grassy median. I turned off engine, waited for a few minutes. Tried to start again, starter would crank, but engine would not start. Towed vehicle to dealer they were able to start car next day. No error codes in computer. Have noticed this issue on the Subaru message boards, dealership unable to diagnose issue now. Very serious problem, could have been a fatal accident on highway.
The key ocasionally gets stuck in the ignition so that you can't leave and lock the car. It happened several times over a month before I paid to have it fixed.
Key is stuck in ignition after I come to a stop and put car in park and firmly apply emergency brake. I can sometimes start the car again, put it in park and pull the brake and the key will come out. This is not an acceptable solution.
Key will not come out of ignition. This started about 4 mos ago. Park car, turn off, but key won't release and come out. Have to sometimes restart car, reverse, slam into park. Used to hear a "click" or like something "locked in", but no longer. It's getting worse; car is out of warranty, and costs seems to be 500-600 repair.
When I place the vehicle in park I cant remove my key without turning it on and back off a couple times. This has been going on for a month now since if owned it.
The eyesight has turned off several times recently and won't turn back on until I stop and restart car. I have had the car for 3.5 years and this has never happened before. There was no sunlight and very light mist this last time. There was nothing blocking the eyesight camera at all. This is not the safety feature that I paid extra for.
Noticed a crack in my front windshield one morning when I got in my car and by the end of the day the crack had moved into my line of vision and would have impaired my driving, if I would have not fixed immediately I had it immediately fixed by safelight, which cost $452.03
Having trouble getting key out of ignition. When vehicle is placed in "park", I cannot turn the key all the way to the "lock" position so it can be removed. Instead, the key will stop at the "acc" position, which prevents me from turning the car completely off. Even with continually moving the gear shift back to "neutral" then into "park", as well as turning the key to "on" and back, it can take several minutes for the key to receive the signal that allows me to turn it to "lock" so I can remove it from the ignition switch. This started about 2 weeks ago, and now happens most times when I park the vehicle.
Subaru is aware of faulty components in their ac compressor/clutch assembly but refuse to issue a recall. The components fall apart after a certain time. They issued a tsb to their dealers and technicians about the issue but never notified me about the issue when the ticket was created only 4 months after purchasing my vehicle.
When using the navigation function, the audio stops providing voice directions, forcing the driver to have to physically look at the map display for directions, taking eyes off of the road. This has occurred on highways as well as in city driving. This also locks the radio display which prevents any other usage of the information screen. This has happened several times in the last 10 months, the last time in April 2019..
Have been unable to get key out of ignition about 1/2 the time after I turned the car off and have it in park. And has happened off and on over the last few months.
Have been unable to get key out of ignition about 1/2 the time after I turned the car off and have it in park. And has happened off and on over about the last month or 2 months.
A D V E R T I S E M E N T S
- Duxbury, MA, USA