This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a new 2016 Subaru Forester in March of 2016 from Subaru of Dayton. I have been hearing reports of unexpected acceleration. I have had two cases of this problem. Both times I was turning right. The first time I was pulling into a parking spot in a shopping center. As I turned right the car surged and I almost hit a light pole. Luckily when I jammed on the brakes, it stopped in time. The second time I was slowly pulling out of a parking lot. As I turned right the car lurched and quickly caused the car to hit the curb very hard. This was 8/5/2021and I took my car to Dayton Tire Sales to see if there was any damage that needed to be fixed. They just checked the tire and said that there was no major damage to the tire. I have a copy of the invoice (could not attach) from that incident but never went to the dealer thinking it was just some fluke. Now I am concerned and feel that Subaru needs to address this problem before more people get hurt. Now that I have heard these other complaints I am very concerned about this problem. Has Subaru looked into this problem" Is there something that I should be doing? Is there a fix? Is it safe to drive my Forester"
This 2016 Subaru Forester PCV Valve does not regulate the combustion system properly, this allows oil to enter this chamber. It causes loss of power and acceleration when driving. Hazardous driving conditions can cause accidents. crankcase ventilation issues engine oil system issues
My wife was pulling into a parking space and braking. All of the sudden, the car accelerated. Fortunately, she was able to brake enough to stop it. We have a dashcam and you can see it a bit in this video: https://drive.google.com/file/d/10CzPCDWEwxmfKK4siRRTRez3YUxusMFR/view?usp=sharing
While stopped at a -??STOP-?? sign, the Subaru Forester unintentionally accelerated into a tree although the brake pedals were repeatedly utilized; it was totaled.
parked in angle space and turned off car. went into store for about 15 minutes. got in car and started it. heard a noise sounding like a car revving engine and looked behind me to see if it was another vehicle. realized it was my car. tried to push foot on accelerator but it was all the way to floor and would not come up. immediately put foot on brake and turned off car. looked at floor mat and found that was not the issue. waited about 30 seconds and turned car back on and found that the accelerator was not all the way to the floor like before. It ran like it always has. drove 10 minutes back home with no issue. when home, went in house for 15 minutes; came back out and started it and ran like normal. i then searched the issue and discovered SEVERAL complaints about this issue. Thankful that I didn't run into a building as anyone else (there was a man walking into a house DIRECTLY in front of where I was parked.....I would have hit him if i had put the car in drive.) No warning lights or anything else visible on car. no issue prior. not been inspected by anyone else or the dealer at this time. Not reported to police department or insurance company. I am NOT an elderly person and I KNOW I did not accidentally do anything wrong when this issue occurred. purchased this subaru in 2018 as they are highly rated as far as safety goes and very dependable. I am extremely disappointed that there has NOT been a recall on this issue. Do people have to die before subaru will issue recall"!"! I was planning to trade in for a newer Subaru but am definitely hesitant to do so at this time. I drive with my young grandchildren in vehicle and am even hesitant to do that in the future. PLEASE, Subaru, issue a recall for this issue.
- Whitewater, WI, USA
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Car unexpectedly accelerated when turning into a parking space. Gradually braking going in to the space and then car suddenly accelerated across the curb and hit a building. Car can be available for inspection. No one was hurt but only because of being lucky that no one was on the sidewalk by the building. Emergency services were called and police made a report and all is reported to the insurance company. There has been no inspection yet by manufacturer. Called Subaru and they said to get the body work done first and then bring the car in for inspection. No warning sounds or lights noticed prior to the problem.
I pulled into a parking space with a friend and as I turned the wheel to pull in and had the foot on the break, as soon as I let up on the brake the car lurched forward. Luckily, I slammed back on the brake since my foot has just come off it. This was very scary as I came close to ramming into the car parked in front of me. There is no way that I hit the gas and made it lurch like it did. The car is only a 4 cyl. Now I am scared to drive it. There were no warning lights at all. I have not taken the car in to the dealer as I suspect they will say there is nothing wrong and charge me for diagnostics. I saw there were 200 complaints about this, mostly with 2017 models, but there should be a recall. I had another problem where the power steering quit working after parking the car in the garage overnight. Again, no recall and when I called Subaru they said they could run diagnostics but if nothing is found, I have to pay. Nice racket they have going.
Our Subaru Forester is slow to respond on acceleration and then surges quickly. This problem just started to surface. Our concern is when stepping down on the accelerator the car is very slow to react and then surges forward quickly, creating a serious concern over a potential accident. On August 17, 2022 I was reversing up my driveway to the garage and as I depressed the accelerator the car failed to respond. I was reluctant to depress the pedal further over concern it might suddenly surge backward too fast. What was concerning is that the accelerator did not respond as normal. August 18th, I started the car, drove out of the garage and onto the street. When I stepped onto the accelerator the car showed no response, then suddenly without warning surged forward at high speed, catching me off guard. I stepped on the brake and the car immediately stopped. I carefully tried to drive forward, again the car surged forward. I drove back into the garage. Our neighbor-??s nephew took it for a drive and experience the same unexpected surge of acceleration. It was towed to the Subaru Dealership. The Dealership has consistently maintained our Forester since purchased. I asked if the car had surged and the Service Advisor shared that the technician had noticed an irregularity in acceleration. However, Diagnostic tests found nothing. The shop manager said he put almost 40 miles on it but found nothing. The service adviser called and suggested we come in and ride with the shop manager, which we did. He test drove it for a few miles and the acceleration appeared normal. He did say after the test drive that he sensed something irregular about the acceleration when leaving a stop sign. We asked they keep the car and test the car after sitting over the weekend. I asked service advisor and the shop manager if he had ever heard of a Subaru with this issue of being slow to respond on acceleration and then surging quickly. They both said they had never heard of this issue
The accident with my 2016 Subaru Forester happened on 07-07-2022. It happened in daylight on our farm. I was the only person in the car and was wearing my seatbelt. I had slowly pulled into a parking spot, had my foot on the brake and had essentially stopped at the 6x6 piece of lumber that was marking the spot. As I was stopping the car accelerated out of control and sped down a very narrow path on a hill diagonally to the right of the parking spot. I struggled to control the car as I sped down the hill toward the gravel driveway. I was able to avoid hitting a large spruce tree and avoid turning over in the deep ditch on the hill. I was going so fast, I ran over a sapling and ran into a large apple tree, tipping it over, damaging my right front passenger side, pushing the wheel back into the wheel well. My brakes were not responding. When I reached the gravel driveway at the bottom of the hill, I lifted my foot slightly and stomped on the brake, skidding to a stop just before going down another steep hill which leads to a creek. I was parallel to a road/driveway which often has many cars driving on it that time of the day. It is also used as a walking path. Luckily I did not hit anyone. I was able to barely turn the wheel and move the car out of the road/driveway. Since it was on our farm there was no police report necessary. I hurt my ribs, shoulder, back and neck. The accident had potential for injuring me much more severely if I had rolled over, hit a tree head on or been unable to stop, continuing down another hill toward a creek. I could have hit another car or people walking on the road No warning lights, it surged slightly when slowing to turn a corner the day before. Unknown component failed The car is presently at Masters Auto Body in Charlottesville VA. They are completing the repairs and will take it to the Subaru dealer in Staunton, VA to have them check for the cause of the unintended acceleration.
Was Backing up and car started excelling and the throttle stuck hitting 2 cars It was out of control I got it in drive and it took off forward running full throttle up over the pavers around a tree and ran up on the side of a BMW which was sitting on the side of The hostess paved driveway coming down the side of the car My car was on 2 wheels. Came off the BMW and slammed into a tree trunk which stopped it. I got out of my car in disbelief. It happened on private property and We did call the police. But since it happened on private property They did not come but told us to get each others info for insurance Purposes
'several times over the last 3 months the vehicle randomly accelerates usually when I brake to slow down the car. I have to put the car in neutral to stop the racing of the engine. It happens at various speeds, 5,10,20, 60. It is scary and I have to allow extra room while driving.
The contact owned a 2016 Subaru Forester. The contact stated that while driving at low speeds 25 mph, the vehicle experienced unintended acceleration. The contact stated that the vehicle went through her neighbor garage and crashed into other vehicles that was in the garage, the vehicle then exited on the other side of the garage and crashed into a snowblower, and a tractor trailer. The contact stated that she did not sustained injuries but seek medical attention. No warning lights illuminated. A police report was filed. The vehicle was towed to an auto body shop. The vehicle was not taken to a dealer. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage approximately 30,000.
I was preparing to park my car, in the parking lot of the giant parking lot my foot was on the brake and the car was almost at a complete stop when the car suddenly accelerated. Upon acceleration, the car hit the steel construction unit that is built to store the customer shopping carts and dragged this forward before crashing into the side of a vehicle that was in the next aisle
My 2016 Forester will accelerates with no warning.the very first time it happened I cannot remember exact date, I would guess it was around Oct. Or Nov. Of 2015. I bought the car May 2015. To the best of my recollection, I was parking space car and as I put the car in park the car lunged forward, barely missed hitting the fence in front of me. At that time I blamed ugg boots.never wore them again. The second time do not remember when but it had to be sometime after March 2017 because I had was purchased a puppy and went to petco and I was in that parking lot when it happened. I was pulling out of a parking space and as I put car in it jetted backward with such force and I hit a cement pole that was directly behind me. The pole was designated for a handicapped space.and car. Luckily there were no pedestrians there or I could have hurt or killed them. No damage to car. I didn't know what happen. I checked mats to make sure they were not under gas because I've heard that could happen but no all was good. Going forward just kept watch and see if it happens again cause then I would know there is a problem with the car. One, two, three times, no definitely something wrong with car. The most recent Sept. 8, 2020, I was on side street stopped at light. Took foot off brake to inch up to make turn all of sudden car lunged forward to intersection I quickly made turn. Luckily avoiding accident. When I took car in to be checked was told by representative at the dealership she never heard of such a thing. When this happens it's usually due to human error and they're not aware of any acceleration issues with their cars. She then preceded to ask if I had air conditioner on when this happened. I said I don't remember but I'm assuming I did. Left car to be checked.R dealership said the mechanic drove car for 3 mile, could not duplicate my complaint.
My Forester accelerates without my knowledge. There have been instances when I stop at light and advance it sometimes accelerates more than I have pressed on gas.
2016 Subaru Forester xt with 57000 miles. The cel came on during a 5 minute drive and started to stall. After stopping and starting the car, the engine continuously sputtered. Cel came on, stability control disabled, traction control disabled, cruise control disabled. To keep the car from dying, driver had to rev engine. Driver took it to the dealership because the car was unsafe to drive (stalled in the middle of intersections). Cel was reset after dealership changed the O2 sensor. Car ran fine for 50 miles. Cel came on, stability control, traction control and cruise control were all disabled. Car would skid on wet surfaces. Car would stall. Car would lag on the throttle response and then accelerate at a very high-rate, resulting in near miss accidents. Returned to the dealership. Brake-light sensor was replaced first and cel reset. Issue appeared immediately afterwords and all fuel injectors had to replaced. Drove car from dealership and 1 day later, same problem appeared. Dealership replaced egr valve. Did not resolve the problem. As of August 20, 2018, the car is undriveable and with the dealership undergoing diagnostics. All incidents occurred while the vehicle was in motion driving on both a highway, city street, and making turns. The fault has not been successfully identified but all attempts at resolution have been on the fuel, throttle, and exhaust systems.
On five different occurrences while the cruise control was on and we were driving at around 70 miles an hour on an interstate, our car would electronically put itself in neutral, the automatic gear shifter would physically remain in drive, the RPM's would go up to about 5500 rpms, because the car was slowing down and the cruise control was on. We would pull over to the side of the interstate and the engine will shut off after about 30 seconds. Three of the five times, the car would start after sitting for about 15 minutes. The third time the battery died after trying to start it a few times while it was cold out. The fifth time the car left us stranded on the interstate for two hours while we waited for a tow truck. We have notified Subaru every time that the car would do this. On the third time it happened, Subaru had us remove the remote starter we had purchased and installed at best buy. After having best buy remove the remote started, I installed a dashcam behind the driver to record the driver, dashboard and the shifter because Subaru could not find any evidence of this issue happening. The fourth and fifth time happened while we were on a family vacation out of state. The car was left at a dealership out of state and four weeks after the incident they determined it was a faulty fuel pump. I was told on the phone that they were unable to test if the fuel pump they removed was in fact faulty. Subaru told me they had a technician drive it for 500 miles and they didn't experience the same issue. Incidents were at the following mileages - dates: 31190 - May 27th, 2017 34383 - August 27th, 2017 approximately 42300 - February 2nd, 2018 51778 - August 9th, 2018 52129 - August 14th, 2018
The contact owns a 2016 Subaru Forester. While attempting to park the vehicle, it suddenly accelerated without the accelerator pedal being depressed. As a result, the vehicle crashed into a fence and a pole. There were no injuries and a police report was not filed. There was extensive damage to the bumper. The vehicle was towed to an independent body shop and then to Subaru of englewood (135 South dean street, englewood, NJ 07631, (201) 816-6000). The dealer stated that they could not find any failures. The contact researched and learned of many similar occurrences, which were due to electrical failures. The manufacturer stated that there was an event data recorder that the dealers did not have and they were investigating the matter. The manufacturer further stated that they would call the contact if they decide to send the equipment to the dealer for diagnostic testing. The failure mileage was 20,000. The consumer stated the vehicle has had to incidents of sudden acceleration that caused the vehicle to crash into other vehicles causing damage.
A D V E R T I S E M E N T S
- Dayton, OH, USA