This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger airbag does not accurately sense when a passenger is in the seat. It sometimes senses a passenger when no passenger is present, and other times it will not sense a passenger when a passenger is present and will turn off the airbag when it should be on. There is an active recall, wum-98, which outlines the exact issue and fits my vehicle description (2015 Subaru Forester with heated seats), however, my VIN does not show it being affected by wum-98. I believe this is a severe safety issue and it needs to be included in the recall and resolved by Subaru.
Passenger air bag will intermittently disable with a passenger seated in the front passenger seat. There is a current recall for this situation for 2015 -2018 Foresters with heated seats. Somehow the recall does not affect my vehicle because it was manufactured in 2014 yet still uses the exact same defective sensor mat in the recalled vehicles. The recall should extend to all Foresters using this defective sensor mat. Subaru corporate refuses to accept responsibility.
The contact owned a 2015 Subaru Forester. The contact stated that a truck ran a red light and the contact T-boned the truck at 30 mph. The contact stated that the truck flipped as the front passenger side collided with the truck. The contact and her passenger were injured and had to be transported to the hospital. The contact's wrist and arm were sore and she required physical therapy. The passenger was in a back brace with two compression fractures in the back, a few broken ribs, she had a concussion, and a swollen foot and ankle. A police report was filed. None of the air bags deployed with the frontal collision. The insurance company deemed the vehicle a total loss. The vehicle was towed to a junk yard to be investigated by the manufacturer. The dealer harvey Subaru (3351 benton rd, bossier city, la 71111 (888) 232-4109) said to contact the manufacturer. The contact was informed by the dealer that the VIN was included in NHTSA recall number: 19V-701000 (air bags). The contact was upset that the recall notices was not received until November of 2019. The contact did not believe the manufacturer in why it took so long to investigate, why the air bags did not deploy. The manufacturer just recently sent an email saying everything was fine. The contact did not yet receive a full report of the investigation. The vehicle was currently at a salvage junk yard. The failure mileage was 35,000.
There is a current recall for the passenger air bag sensor for 2015-2018 Subaru Foresters but somehow ours is not included in that. However, we are receiving an warning light stating that out passenger air bag sensor is failing. We took our Subaru to get service and we were told ours was not affected and would not be repaired. It is going to cost us $1000 to repair the sensor. What can we do to remedy this as a sensor malfunction should not be the responsibility of the owner.
- Universal City, TX, USA
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The contact owns a 2015 Subaru Forester. Contact stated that while the passenger seats was occupied, the airbag warning light illuminated. The vehicle was taken to carter Subaru shoreline (17225 Aurora ave N, seattle, wa 98133 (206) 202-7308) to be diagnosed. The contact was informed that the airbag sensor was defective and needed to be replaced. The repair was pending. The manufacturer was contacted and informed of the failure. The manufacturer offered to pay a majority of the cost for the repair. The failure mileage was approximately 80,000.
The contact owns a 2015 Subaru Forester. The contact stated that the passenger's side frontal air bags sensor failed to indicate when a passenger was seated in the front passenger's seat of the vehicle. Kenny ross Subaru located at 11299 Lincoln hwy, North huntingdon, pa 15642 (724) 864-5100) was contacted and an appointment was made to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 19V701000 (air bags). The manufacturer was contacted and informed of the failure. The failure mileage was approximately 87,000.
The contact owns a 2015 Subaru Forester. The contact received notification of NHTSA campaign number: 19V701000 (air bags). The contact stated the air bag warning light was illuminated. The contact stated that kearny mesa Subaru (located at 4797 convoy St, san diego, ca 92111) exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not contacted nor informed of the failure. The failure mileage was unknown.
The passenger side seat registers that no one is sitting in the seat and it disables the airbag system. Someone can be sitting in the seat buckled up and then it will randomly pop-up with a warning message that there is an airbag issue and that no one is sitting in the seat.
2015 Subaru Forester. Consumer writes in regards to passenger side airbag safety recall. The consumer stated the parts were unavailable to complete the recall repair.
I have had an airbag light on in my car for about 1 year and I am past worried about this faulty airbag that may not deploy if my family is every in the car during an accident. There is a begun recall but I have recieved no notice and as it describes is exactly what dealership told me was wrong 600$ is the cost or the life of my family... please recall my airbag sensor..
2015 Subaru Forester. The passenger seat front airbag sensor is malfunctioning. The dashboard displays 'passenger airbag off' when someone is sitting in the seat. This appears to be related to a malfunction of the seat pressure sensor. When no person is sitting in the passenger side front seat, the airbag light says it is on. On the dashboard a red warning light indicating an issue with the airbag is constantly lit. So, in summary: When I start the car, this indicator turns on: SRS airbag system needs to be checked passenger airbag remains "off" even person sits on the passenger seat. This happens when car is stopped or moving while the car is started.
The contact owns a 2015 Subaru Forester. The contact discovered NHTSA campaign number: 19V701000 (air bags), which indicated that the parts were unavailable. The contact spoke with gregoris Subaru (575 w merrick rd, valley stream, NY 11580, (516) 825-8700) and was informed that a representative would call back. The contact had not heard back from anyone. The manufacturer was not notified of the recall. The contact had not experienced a failure. VIN tool confirms parts not available.
Our 2015 Subaru Forester was in an accident. We were turning left at an intersection. The SUV was hit on the passenger side door and front fender by another SUV. No side or curtain airbag was deployed.
"SRS airbag needs to be checked" and "passenger airbag off" messages 95% of time when operating car, regardless of whether a passenger is present or not. Seat has never been damaged or dampened, as some folks online report. Disconcerting to say the least. Disappointing that someone might die while Subaru is unable/unwilling to recall and repair this commonly reported concern.
2015 Subaru Forester. The passenger seat front airbag sensor is malfunctioning. The dashboard displays 'passenger airbag off' when someone is sitting in the seat. This appears to be related to a malfunction of the seat pressure sensor. When no person is sitting in the passenger side front seat, the airbag light says it is on. On the dashboard a red warning light indicating an issue with the airbag is constantly lit.
For the past year, the passenger airbag has been intermittently turning off and a warning message would appear: "SRS airbag system needs to be checked". my car has never been in any kind of accident and is barely 4 years old. Lately, it just doesn't really work at all. I took it to the dealership and they told me that the airbag sensor is not working correctly and needs replacement. It is part of the passenger seat. It's a $1200 repair but with my extended warranty, I have to pay $100 deductable. I am floored that the airbag sensor can't last more than 4 years. This was supposed to be a highly rated car for safety! I'm very dissatisfied with Subaru right now.
The passenger airbag seat sensor intermittently fails to detect the passenger causing the passenger airbag not to arm. This is also accompanied by the SRS dash light to turn on as well.
Passenger airbag indicator is intermittently faulty. The warning light comes on upon starting. Then goes out next time the car is driven. Dealer says sometimes this can be due to a wet seat. Seems like a specious explanation to me.
A D V E R T I S E M E N T S
- Vineyard, UT, USA