This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Around 14000, engine oil light was on. I brought the car to Subaru dealer. The service advisor said it was because appox. One quart oil left. He said he will do the engine oil consumption test for me. The technician filled the engine oil in normal level. After appox. 1000 miles, I brought back to dealer fo measuring engine oil level.they found one quart oil burnout. The advisor said it was normal oil consumption under the rule. Ok, I drove around another 1500 miles. The engine oil light was on again. I brought the car back for engine oil consumption test and check the engine oil light. Got the same answer from the advisor." Normal oil consumption" I asked the advisor that my car fills 4 quarts oil for each oil change, and Subaru recommend 6000 miles to change oil. But my car will burn out the whole 4 quarts of engine oils. The answer is "yes". I need to keep checking the engine oil before next oil change and need to keep adding the change oils before each oil change. It is because the oil consumption met the rule. My car was 2015 model and 17000 miles now, and I only drove 14 months. I asked the advisor what kind of the rule, then he said it was hard to explain. "?? is it true??" if the rule is true, how come I can't see any info in owner manual. Now, I am worry about the situation will get more worst after the warranty was expired.
I'm having an issue with my 2015 Forester 2.5I cvt that has nearly caused accidents, but when I took it in for service today I was dismissed without being helped. My car has about 24,700 miles on it, so it's thoroughly broken in and I'm used to the way the cvt works. In the past month or so, I've noticed bucking, shuddering, and power loss during initial acceleration from a stop. Sometimes this is just a little bumping, but other times it's a near total loss of power for several seconds, long enough to be very dangerous while accelerating or especially while turning. When I took the car in for service, the advisor there started to tell me that the behavior is normal even before anyone had started to look at the car. After a tech took it for a test drive, the advisor told me that my concerns "describe a perfect cvt" and he doesn't see a problem, and that it's expected behavior to have dangerous power loss like this. I was told that my problem is not a problem and sent away. Power loss like this during acceleration is clearly a problem, despite the claims of the Subaru employees, and I do not feel safe in this car. Subaru refuses to address this issue. The service advisor suggested that I avoid accelerating or turning any time power loss would be a danger or issue - this is clearly not an acceptable solution.
The contact owns a 2015 Subaru Forester. The contact stated that the engine burned excessive amounts of oil. The contact mentioned that the engine burned a quarter of oil every 2,500 to 3,000 miles. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not notified of the failure. The VIN was not provided. The failure mileage was 24,000.
I was driving vehicle at normal rate of speed on city street when suddenly there was a sensation/sound of gravel and then I could no longer accelerate. The car died and I had to pull over to the side of the road. The lights and sensors were all functioning, but the car would not start. Had oil change done at 6000 miles with synthetic oil as recommended. Dealer says engine is blown. Had no warning prior to this happening -- just stopped working. Unacceptable for brand new car.
I have a 2015 Forester premium with winter package, I bought it new with 10 miles on it. When starting out from a dead stop. I step on the gas and there is a delayed throttle response ( like a hesitation or a slow shift on the automatic transmission ) either from the computer module or transmission. Other owners, that I know, have experienced this issue also. Friends that have the outback say its less pronounced. As you might guess>> I have a bunch of subie fans !!! this is my 2nd Subaru, and while I am happy with it, I still can't get my dealer to do anything to resolve the issue. They say " its the nature of the beast ! " I'm hoping there will be a service bulletin to fix this annoying problem.
A D V E R T I S E M E N T S
- Staten Island, NY, USA