This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle currently has about 65,000 miles on it. I have had to replace the battery twice since owning it (new). The first replacement was at 50283 miles and then again at 57335 miles. I have recently been made aware that it is alleged that this Subaru model is defective in such a way to precipitate early battery failure. I want my experience added to that of others. I have documentation of these two battery replacements which I could supply upon request.
I have had a sudden battery drain. I have replaced the battery twice in the past year. The car had been stationary for a short period of time during the pandemic.
The battery drains often and quickly. It happens long before the warranty is up on the battery. This interrupts key systems and make it unable to be driven. Even charging the battery does not help. It has to be replaced. I have gone through three batteries in a little over a year. Each time I have to have a mechanic reset all systems.
I'm writing every office I can think of. This is about the automobile industries decision to put soy in the plastic of all makes and model cars after 2012. Who ever the genius is that thought this would be a good idea should start paying for all the damage the rats are doing to the wiring systems, wiring harness and fuel lines. I bought a 2015 Subaru forrester in June of 2015. By Sept. I had my first of 7 visits to the dealer to repair the damage done by rats. I understand rats have been chewing on wiring ever since cars were invented. But the rats have never chewed on the fuel lines because they use to be made of steel belted cable covered in thick rubber. Now, your fuel lines resemble plastic drinking straws. I've had my fuel lines replaced 3 times, my wiring harness 2 times and I've had a litter of new born rats born in a nest made on the drivers side door hinge! I've put out every rat or mice trap know to man but the rats go right around it and get into the fuel line box. I understand the reasoning behind the soy plastic. More economical, more lightweight and cost less to use. That's fine but you should pay for my damage. You see what's happened"?? we, the consumers are stuck with your bright idea. We have to pay for it. This is not fair and I'm angry. I can't sell my Subaru and buy a Toyota or Ford or Nissan because they all are using soy. There are hundreds of class action lawsuits against every maker. Something has to be done. Someone has to pressure the car makers to do the right thing and come up with a solution. Honda at least has recognized the problem and come out with rat tape soaked in capsaicin. I bought this to wrap around my fuel lines. Why should I have to pay 40 to 50 dollars a roll when it's not my fault" I also spray my engine and top of tires with coyote urine. Rat problem started in 2015 and still going on to this day.
- Makawao, HI, USA
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Fuel gauge malfunctioning, it takes couple minutes before it goes up after full tank. Sometimes it's hard to crank after you turn the key. Vehicle was stationary sometimes it feels like it's going to stall scary. Also left side driver window malfunctioning, the auto down not working and when your press up the window goes up 2 inches at a time takes awhile to go up.
At 40,000 miles the eye sight cameras have failed, according to the dealer. That system no longer works nor do I have cruise control. The cost to repair is $2,306.58.
The contact owns a 2015 Subaru Forester. The contact stated that the instrument panel showed that the front passenger's air bag was off. The contact became aware that other Subaru vehicles with heated seats were known to experience the failure. The contact called Subaru of morristown (175 ridgedale ave, morristown, NJ 07960; (866) 910-3466) and was referred to the manufacturer for assistance. The manufacturer was made aware of the failure and referred the contact to NHTSA. The approximate failure mileage was 92,000.
First my battery went and I have 56,000 miles. My gauge for gasoline is not working also the monitor on the information screen is wrong. My window is not working on the automatic on the driver side, now it does not go up with lifting the button it hass to be lifted several times. It seems now that my extended warranty has expired I have many issues. When I called Subaru to install a new battery I was told it was $49.95 to install. Unacceptable
Always the drains on the moon roof get clogged and in a heavy rain, the back of the car roof seriously leaks into the car. We do not use the roof. This is a design flaw. Now the electronics box (controls remote key locks, tire pressure gauge, etc) needs to be replaced because it has been wet. This is a $500+ repair that has happened because the roof leaks in serious rain. We believe Subaru should reimburse us for the cost of the electronic box replacement.we also have to pay to get the roof drain unglogged.
Air conditioning condenser does not operate properly due to a problem with wiring in the clutch, as acknowledged by Subaru. Blows cool air only sometimes, because the condenser does not function properly. Every condenser before a certain date is destined to fail, leaving the driver to pay for an expensive repair despite the fact that Subaru has acknowledged this issue is due to bad wiring and has corrected it. Per NHTSA id number 10120975.
Key gets stuck in ignition after the car is turned off. Car will start and run but when you turn the car off you cannot remove the key from the ignition. Sometimes it takes several attempts involving turning the motor back on and pulling the key out as I'm turning the motor off. It may go a couple of days and be fine then do it several times in a row
Went outside because I smelled smoke and saw smoke pouring out of my passenger side mirror. Doused with hose, now car won't lock. Car in driveway. No photo because important to put out any fire.
I was driving on city streets (speed limit 45mph) to run simple errands when the check engine light came on. I immediately turned around to go home which was just a minute or two away. As I sat at a traffic light, I realized the engine was idling a bit rough. The check engine light remained on. I parked the car in the garage and spoke with Subaru as well as our mechanic at new dimensions automotive. Apparently, Subaru had issued a mechanics notice to be aware that alternator problems existed. We ultimately had the repair completed at new dimensions on 8/6/19 in the amount of $877.53. Our mechanic suggested that this mechanical issue may well become a recall, and to keep our receipt for just that reason.
The contact owns a 2015 Subaru Forester. The contact stated that the vehicle ran out of fuel on the highway with seventy miles still remaining on the fuel gauge. The manufacturer was contacted and referred the contact to williams Subaru of sayre (222 spring St, sayre, pa 18840, (570) 888-9691) for diagnostic testing. An appointment was scheduled with the dealer for next week. The vehicle was not repaired. The failure mileage was 84,000.
While stationary, horn quit working. Fuse under hood replaced twice at $16 each. Fuse blows after blowing horn once. When you hit the panic button on the key fob the horn blows fine. Likely a short in the steering roll connector. Other Subaru's have been recalled for this problem. This one should be also.
When driving normally (vehicle in motion) and attempting to accelerate, vehicle would not accelerate when accelerator is depressed. Happened twice in 24 hours. Both times, vehicle did not respond and accelerate when accelerator was depressed, forcing the driver to pull over (vehicle stationary). Vehicle then responds normally when resuming driving after pulling over for 3-5 seconds.
Takara recall wue-90 safety issue with grand forks nd Subaru has unreasonable two week wait time to replace brake lamp switch failure and rendering consumer at unreasonable safety risk or unusable car. Car locks in park or ABS lights and hill start electrical malfunctions during driving unpredictably. Car was serviced for exact same safety issue previously (7/22/2016 : service dept stated "found brake lamp switch faulty and not working") and grand forks nd Subaru's failed to repair defect succussfully. Grand forks nd Subaru disregards driver safety again by failing to service same defect in a timely manner, in regards to customer safety complaints and in accordance with consumer protection safety regulations and laws.
The horn on my 2015 Subaru Forester failed to function at approximately 55,000 miles. I do not know specifics about the horn failure as I don't routinely use it. Approximately 10 days after I learned about the horn, the radio, clock, and door lock remote feature also failed to function. The Subaru dealership service department diagnosed the horn problem as a faulty steering roll connector (src) and replaced the connector. The horn now functions. The Subaru service department stated that a misplaced fuse (#8 - backup) caused failure of the other systems. They implied that I had misplaced the fuse - I did not - I checked only the horn and radio fuses. No one else has access to my vehicle. I have learned that Subaru recalled tens of thousands of other models of their vehicles in 2010 due to faulty srcs. Suspiciously, the symptoms they blamed on my supposedly misplaced fuse coincide with some of the symptoms associated with the faulty srcs in the 2010 recall. I am filing this complaint for the following reasons: A car horn is an extremely important safety component and should not be prone to failure due to a faulty connector within the steering wheel. Subaru service stated they rarely encounter src failure, yet just 4 years before my vehicle was manufactured, their srcs were recalled by the tens of thousands. Secondly, blaming me for failure of other systems that are directly connected to the steering wheel (radio volume and tuning) or horn (horn beeps if you push the lock remote 3 times) appears (in my opinion) like an attempt to cover up a problem with the src that involves more than just the horn - which is already enough to cause major safety issues in itself. Thank you for the opportunity to file this safety complaint - I hope you will be able to determine if Subaru srcs are still causing major issues.
The contact owns a 2015 Subaru Forester. The contact stated that while driving at an undisclosed speed, several warning lights became illuminated with alarms and several beeping sounds. The vehicle was driven home where the vehicle stalled once and the vehicle was stopped. The contact lifted the hood and became aware of an abnormal burning electrical odor coming from under the hood. Additionally, the battery lost its charge and was replaced. Flemington Subaru located at 167 NJ-31, flemington, NJ 08822, (908) 824-2334, was contacted and an arrangement was made to have the vehicle picked up and towed to the dealer to be diagnosed. The contact was informed that the mechanic was unable to duplicate the issue with the vehicle. After approximately 14 days the vehicle was returned to the contact. The contact stated that she was offered a repurchase price of the vehicle at the blue book value plus an additional $400. The contact stated that a decision was not made as whether or not to accept the repurchase order. The vehicle was not repaired. The failure was intermittent. The manufacturer was contacted and informed of the failure. The approximate failure was 900.
A D V E R T I S E M E N T S
- Blue Mounds, WI, USA