This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Subaru Forester. The contact stated that while coasting downhill into his carport to park his vehicle, the vehicle independently accelerated forward and crashed his camper. The vehicle became wedged underneath the camper and all four legs of the camper to fold. The airbags did not deploy upon impact. The contact was not injured and a police report was not filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 140,000.
This is a follow up to complaint number 11387558. I took my car to the dealership for the replacement of the torque converter..the car was getting worse with shaking, shuddering and stalling. They replaced the torque converter and charged me $1,029.25. The service advisor told me Subaru has had trouble with their 2010-2013 models especially the outbacks. He said this is a first with the Forester I have and he has been there for 9 years. He advised me to contact Subaru and see if they would help me out. I called and they would not reimburse me for the total cost of the replacement. They only offered a partial "goodwill reimbursement" of $350 since the car was out of warranty. It is obvious that this part is defective since I only have 56,000 miles on the car. They need to recall their cars that have this defective torque converter in them. They are liable warranty or no warranty. I was very fortunate that I did not get into an accident.
The car engine wants to stall out when changing from reverse to drive while pulling onto the street. It usually does this within the first 10 minutes of driving. It also wants to stall out when I come to a complete stop-it will shudder and shake and catch itself at times but it usually stalls out. It will stall out in traffic when I am stopping at a light. I have to restart the car and continue. I took the car to the dealership and they stated the torque converter needs replaced for 1200.00.
In June while driving to la from yosemite, my oil light began flickering, engine had about 46K, then came on at times while driving from san diego to la. Subaru told me it was a faulty oil switch. Replaced with autozone PS309. Drove from denver to bismarck nd to drive my cousins kid with a tumor on his heart and spine to mayo clinic to rochester, mn for chemo 2 times to take some pressure off of the family. In the middle of South Dakota, my oil light came on again. I changed the oil and filter. Oil light still on, even though totally full of oil, engine is still very hot. Did not sleep all night, worried about car. I went 35 mph on the highway to Subaru dealer in bismarck nd, and was told there is new oil sensor, no problems, drive on, would cost $175 to change sensor (my engine is still under warranty). My mileage dropped from 30 mpg to 25.5 mpg after dealership visit on way to rochester, and 27 mpg back to bismarck. Called Subaru dealer, was told it was the gas I was using. Called soa, basically waste of time. Changed oil and filter again. Drove to rochester, slightly better gas mileage, low oil light was on the entire way back. Added 1/2 qt. Called Subaru dealer about gas mileage drop told me it was the gas. Drove from bismark to Missouri to denver about 1200 miles. Oil light on after about 10 hours. Smelled burnt tar smell near engine. Checked oil in denver. Oil at low level of stick. Added about a qt. Going to dealer to see what can be done.
The contact owns a 2013 Subaru Forester. The contact stated that the vehicle failed to shift out of park. The contact shut off and restarted the vehicle several times when a burning odor became present. The contact then noticed that the rear driver's side of the vehicle was on fire. The contact was able to extinguish the fire, and a police report was not filed. There were no injuries. The vehicle was towed to a impound lot and was not inspected or repaired. The manufacture was notified of the failure. The vehicle was destroyed. The approximate failure and current mileage was 10,000.
A D V E R T I S E M E N T S
- Edmonds, WA, USA