This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Subaru Forester. The contact stated that while driving at a low rate of speed through a parking garage, the vehicle independently accelerated without warning. The vehicle initially crashed into a parked vehicle which caused a chain reaction with two other parked vehicles. The air bags did not deploy upon impact. The police arrived at the scene and a police report was filed. The contact sought medical attention for a laceration to the head and a stiff neck. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 83,000.
Vehicle experienced an occurrence of sudden unintended acceleration. I had my foot on the brake and was easing into a parking space. All of a sudden, the engine revved, and the vehicle surged and began to move forward on its own Accord. I was unable to stop it using the brake. The vehicle went over 2 parking curbs and shrubbery and was headed into traffic. Vehicle was moving at about 20-25 mph so I was able to steer it and avoided traffic by turning right, staying on parking lot grass & rock barrier. Car went into gully and eventually stopped on its own. Dealership was unable to find problem. Contacted corporate office who had vehicle inspected by auto engineering firm and no problem detected. Since some recurrent issues reported on safety boards, decision made to trade in vehicle. Dealership repaired damage to the vehicle and now has car up for sale; we have many concerns about this vehicle being sold to unsuspecting customer.
The contact owns a 2012 Subaru Forester. While driving 1 mph entering a driveway, the vehicle spontaneously accelerated and crashed into the garage of a house. There were no warning indicators illuminated. There were no injuries. The air bags did not deploy. A police report was filed. The vehicle was towed to Subaru of grand blanc (6061 S saginaw St, grand blanc, mi 48439, (810) 202-0831), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 66,000.
While backing up in reverse, vehicle suddenly accelerated. Operator had foot on brake but vehicle did not respond to braking to stop the car and vehicle continued to accelerate until contact with a parked vehicle. Both vehicles sustained damage. Police observed skid marks from attempts to brake. Event occurred on July 24, 2018 at approximately 4:00 P.M. in a small parking lot at a convenience store in fremont, nh.
After hitting a curb pulling into a parking lot, the car immediately accelerated at a lightening speed and raced at increasing speed forward knocking over a bush and crashing into a brick wall of a church building. The severe impact caused the airbags to open and the front of the car was so damaged that it is considered a total loss. This all occurred in a matter of seconds myself, the driver, and a passenger were sent to emergency room with multiple abrasions and contusions.
The contact owns a 2012 Subaru Forester. While reversing into a car port in the driveway, the vehicle surged at a high rate of speed, crashed into another car port in the driveway, and crashed into another vehicle. The unintended acceleration failure caused damage to two car ports and the other vehicle. When the contact applied force to the brake pedal, it did not respond. The VIN was not included in NHTSA campaign numbers: 14V830000 (service brakes, hydraulic) and 14V311000 (service brakes, hydraulic). The air bags did not deploy. A police report was not filed and there were no injuries. The insurance company was notified of the failure. The manufacturer was not notified. The failure mileage was not available.
I want to also submit a statement about the problems I have had with my brakes, I also noticed others have had the same problems, as soon as I got the car I noticed the brakes were very soft.I took the car in, I was told they were fine.a couple weeks later I was in line at starbucks and the brakes went right to the floor, I pulled the emergency up narrowly missing the person in front of me.I called the dealer again, before I got the car back in again at dunkin donuts it did the same thing.it had also started making a horrible smell and had no power.and a few other minor things.I took it in they said the brakes were fine, I argued they were not.the smell was supposedly some kind of fluid leaking on the muffler.took it home brakes still kept doing the same thing, called back went back in the car was low on oil and the brakes were still doing the non existent thing, plus it still smelled bad and I had a list for them, they gave it an oil change, and said this time the brakes were fine but may need pads in 6,000 miles or so now the smell is normal thou, plus I told them it was not getting good gas mileage and hitching, they said unless the engine light comes on they cant do anything.well now lastly the rear seat belt works only occasionally, my brake light is on all the time and they only stop about half the time my tires are all worn out, at less than 10,000 miles which they say is normal (ok) and it stalls doesn't like to start, and is under recall it still smells bad, the cruise control only works when it feels like it, it uses oil, eats gas, and stalls doesn't like to start, and the brakes act like the anti lock feature is constant even when it shouldn't be?now after an accident and my air bags don't deploy I think it seems like a real trend here and I reported my accident to Subaru of America they don't seem to care.
The contact owns a 2012 Subaru Forester. The contact stated that traveling various speeds, the vehicle suddenly accelerated and crashed into an atm machine. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 8,700. Updated 04/30/14 MA updated 04/19/16
The contact owns a 2012 Subaru Forester. The contact stated that while parking, he shifted into reverse with his foot on the brakes when the vehicle suddenly accelerated without warning. The contact engaged the emergency brake but it failed to stop the vehicle. As a result, the contact crashed into another vehicle and then into a tree. A police report was filed and no injuries were reported. The vehicle was destroyed. The dealer was made aware of the failure. The manufacturer was not made aware of the problem. The failure and current mileage was 34,500. Updated 11/14/13
The contact owns a 2012 Subaru Forester. The contact stated that whenever the check engine warning light illuminated, the cruise control would independently disable without warning. The vehicle was taken to the dealer where the technician stated that the vehicle was working according to standards. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,650 and the current mileage was 11,626. Updated 10/17/13
Spontaneous acceleration: Stepped on brake to slow down. Instead engine revs increased and car sped up. Was able to bring the car under control before an accident occurred, only by taking my foot off the brake pedal and replacing it several times. Same problem as occurred with this vehicle on 10/12/2012. See ODI # 10484833.
While passing a parked dumpster, the driver stepped lightly on the gas. Instead of the expected mild acceleration, the engine revved greatly and an unexpected high acceleration occurred. It resulted in a collision with the car in front.
After sharp acceleration the check engine light came on and stayed on. No other issues noted. Two months later with 7500 miles on the odometer, the same thing occurred but this time the cruise control light and the vehicle stabilization light came on as well. Cruise control did not work and I assume the stabilization didn't either.
My Forester has had the issue of misfiring on three occasions. It has been to the dealership for the first two, now they tell me I need to wait until they create a computer update, that my car has a "glitch in the computer". my cruise control becomes disabled, while driving and the check engine light flashes, along with vehicle dynamics control waring light also blinks. The dealership tells me the car will run properly, not to worry. The owner's manual states that the ABS is poroblably malfunctioning. The first time this happened, they dealership said I may have had watery gas. It has now happened under the same conditions: Going up grade and needing to accelerate. In a four month period, I have had this same unresolved issue, three times. Also the seat belts are on recall. When I called tohave the seat belt replaced, I was told they were on back order and would contact me.
The contact owns a 2012 Subaru Forester. The contact was driving 5 mph and stated that the vehicle maintained the same speed once the accelerator pedal was released for approximately three minutes. The vehicle was taken to the dealer who confirmed the failure but advised there was nothing that could be done to correct it. The dealer notified the manufacturer who advised the dealer that the vehicle was performing as designed, and offered no further assistance. The failure mileage was 25 and the current mileage was 4,800. The consumer stated it was apparent, that when he removed his foot from the accelerator, the vehicle maintained its speed for two or three seconds. The dealer verified the issue as a software problem. However, the dealer was informed it was normal and it would not be corrected. Updated evoq 01/26/12
While driving on a main route check engine light kicked on and proceeded to flash while the stability/traction control light came on disabling the traction control. This lasted approximately 10-15 seconds, all lights kicked off and seemed okay. A couple of days later the same thing happened only now the cruise control light was on and flashing, check engine was solid and stability/traction control light was on. At that time all the lights stay on until the codes are cleared, until that is done, stability/traction control and cruise control do not work.
A D V E R T I S E M E N T S
- Canal Winchester, OH, USA