The contact owns a 2011 Subaru Forester. The contact stated that while his wife was driving at an undisclosed speed, she depressed the brake pedal however, the vehicle failed to respond. The contact stated that his wife used the parking brake to stop vehicle. The service brake warning light was illuminated prior to the failure. The contact then stated that upon inspecting under the hood of the vehicle, he noticed a brake fluid leak. The vehicle was taken to the dealer where it was diagnosed that the brake line was rusted and needed to be replaced. The contact then stated that he was informed of Manufacturer Recall Number: WQK-47 and NHTSA Campaign Number 14V311000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 108,000.

- Stony Brook, NY, USA

My husband purchased a new Subaru Forester in may of 2011 for me with an extended warranty for 7 years. It was a big investment for us and I had hoped to drive my new Subaru Forester 2011 for several years down the road. Shortly after purchasing it, I noticed the brakes to be defective and would not stop the vehicle in a timely fashion or quickly enough. I told my husband all the time, who also happens to drive my car, also complained about its brakes. I had my vehicle regularly serviced as per the companies warranty requirements and at only authorized Subaru service & dealership centers. I recently told the service dept at my 30,000 mile servicing about the brakes issues I had again, to their attention but they said that- 'that was the way the Forester's brakes were and that I had to push the pedal hard to the floor(pump the brakes) to stop it quickly enough" and my brakes were fine according 30,000 mile servicing, and I was disappointed with their response I was driving on a local road 25 mph when another vehicle suddenly appeared in front of me to stop to make a left turn. I pushed the brakes but my vehicle just would not stop quickly enough. I was involved in a accident hitting the car in front of me. To discover that my front bumper now had a huge crack in it. I do not feel safe driving a vehicle whose brakes are so bad that it will not stop the vehicle quickly enough and needs to be pumped to stop it sooner(which may not be possible in many circumstances such as the one above),.after the car came out from the body shop I had a recent occurence but this time it was a rainy day I started to slow down pressing the brake to turn to my road which I had the same issue, instead of stopping or slowing down the brakes are accelerating. Please investigate the brakes at the very least to prevent future accidents. I am determined to trade in my vehicle for safe car.

- East Stroudsburg, PA, USA

The contact owns a 2011 Subaru Forester. The contact stated that she applied the brakes at 20 mph and the vehicle experienced an increased stopping distance. The contact stated that the vehicle stopped approximately five feet beyond where she intended to stop. The failure recurred approximately two months later while driving at a low speed. During the second failure, there was an increase in the engine rpms. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 300 and the current mileage was 2,500. The consumer stated the VIN we have is incorrect. However, she supplied the correct VIN twice, but in once case, there are too many numbers and the second case, there are not enough numbers. Updated 02/06/12

- Goose Creek, SC, USA