This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine oil was below dip stick after 5500 miles odometer at 23566. Subaru did an oil consumption test, uses 1/2 pint per 1000 miles on clean oil. Subaru mechanic said that 1 qt per 1000 miles on engine is normal. Oil change recommendation is 7500 miles. Engine has less than 29000 miles and is in danger of seizing up if oil is not kept up. Subaru is aware of problem in engine, but refuses to fix the oil consumption problem.
The contact owns a 2010 Subaru Forester. The contact stated that while driving approximately 60 mph, she noticed that the temperature gauge was displaying a high reading and the temperature light began to illuminate on the instrument panel. In addition, the contact could also smell a burning odor. The vehicle was towed to an authorized dealer, where the technicians stated that a bolt came loose in the engine while the vehicle was being manufactured. As a result, the engine overheated. Also, there was an engine coolant leak. The technicians replaced the engine short block. The approximate failure mileage was 1,412. Updated 09/08/11 the dealer replaced the short block. Updated 01/20/12
The contact owns a 2010 Subaru Forester. The contact shifted into reverse and the vehicle abnormally accelerated backward, crashing into a building. A police report was filed and a bystander was reported as injured. The vehicle was towed to an authorized dealer where they were unable to diagnose the failure. The vehicle was then taken to an independent repair shop where the body damage was repaired. Approximately one month later the failure recurred, again upon shifting the vehicle into reverse. The vehicle continued to accelerate backward until heavy pressure was applied to the brake pedal and the ignition was turned off. The vehicle was not taken to have the failure diagnosed because the authorized dealer refused to examine the vehicle. The vehicle was not repaired. The contact also stated that there were no floor mats present in the vehicle during either failure. The failure mileage was 5,800 and the current mileage was 5,900. Updated 06/06/11 the consumer stated the dealer notified her to come in to have the ECM reprogrammed#wvu31. Updated 09/23/11 updated 01/13/2012
- Auburn, NY, USA
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- The Dalles, OR, USA