This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On August 2019 I purchased a vehicle from an auto dealership called motor car concept in colonial drive in orlando, fl. They scam me into buying a vehicle that they knew was not going to be running or in good conditions within 6 months. I tried to have them fix the car within a day of buying the vehicle as the check engine turned on. They will give me days to come in and then I will show up and nothing will be done, turning me down as they where "to busy". on November I was put into a position of voluntary doing a repossession as I was paying insurance and a car loan for a vehicle that could not be used. The whole part of the the bottom of the car is moldy and rusty and it needs to be fully replaced. I went to get an estimate for repairs and the total was over $7,000. The car was sold to me for $13,000. Is a complete scam. Below please find the pictures of the damages of the vehicle. VIN # for this car is (xxxxx) redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Subaru Forester. The contact stated that the driver's seat collapsed. The vehicle was not diagnosed or repaired. The contact called an unknown dealer, but no repair appointment was scheduled. The vehicle was not repaired. The manufacturer was not made aware of failure. The failure mileage was approximately 35,000. The VIN was not available.
After work, I got in my car and started it up. Check engine light came on, followed by traction control and tire pressure lights. This was odd because these lights had never been on before. I started to drive home--it was too late to bring the car to have it checked out. I live a minute and a half from work. The cruise control light then came on and flickered in no particular pattern. Then, about 45 seconds into my 90 second drive, the temperature gauge light came on. The weather was about 50 degrees and rainy. When I got home the engine fan was spinning really fast. I popped the hood. No smoke or anything visibly wrong. At roughly 2:10am there was no way I could bring it to get the issues looked into. So I left the hood open to let some heat out and when the fan slowed and then stopped, I closed the hood and went inside. About 10-15 minutes later, during which time the car had been stationary and the engine had been shut off, I heard a pop sound. It was a strange noise and I got up to check it out. It was a massive engine fire. It toasted the engine and melted a good portion of the front end. The fire dept shattered the windows and peeled the hood back. The car is totaled. The fire was just feet away from my house on one side, and the neighbor on the other side. Had I been asleep the fire could have spread to my house or my neighbor's, potentially killing people. It was one of the scariest things I've ever experienced. There is a video on youtube with something similar (search Subaru engine fire). The car is a 2010 Forester xt, completely stock. It has been very well maintained and has about 85,000 miles on it. My mother originally owned it. She bought it brand new from the Subaru dealership and I bought it from her.
Besides corrosion of brakes in recent recall, body paint behind each wheel is corroding since 2013. Furthermore, Subaru issued the brake corrosion recall letter #1 to a company that is not the registered owner!!!
The drivers seat causes pain in my back, hip, ankle and foot on numerous occasions my right leg has gone numb or cramped up and I have to pull over so that I can walk off the cramps and numbness. My husband avoids driving the Subaru because of the pain he experiences. Even folks in their 20's that have driven my Subaru experience pain in some part of their lower body.
- Logan, IA, USA
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When washing my car one day, I noticed a paint imperfection on the hood my 2010 Subaru Forester xt. When I took to dealership, they said it was due to bird droppings. They took pictures (with a cell phone camera) and submitted to Subaru as part of a warranty claim. I have since noticed paint imperfections (looks like blades of grass underneath paint, bubbling up) on every single panel of the car, front to back. For insurance purposes, I took the car to 3 separate auto body shops, who all claim the issue is a paint defect and Subaru's responsibility. Subaru recently denied my warranty claim.
The contact owns a 2010 Subaru forrester. The contact stated that bird droppings were eating a hole in the clear coating paint on the top and hood of the vehicle. The vehicle was taken to the dealer who stated that they would perform a one time courtesy spray and re-coat the top and hood of the vehicle. The manufacturer was called and stated that bird droppings were not covered under warranty and offered no further other assistance. The failure mileage was 10,600.
A D V E R T I S E M E N T S
- Orlando, FL, USA