This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Subaru Bracket for the Sun Visor and the Rod on the Sun visor itself are made very poorly and will break very often, I had to replace my driver side once a year because I went to use it when the sun was glaring in my face on the highway and it just fell off onto my hands and other time in my face. This event of having something unexpected distract my focus and trigger a startled response while driving at a time the requires focus, attention, and awareness is altered in a way my and other lives are serioulsy at risk. II have almost been I near serious accidents each time this happens; I have gotten really lucky and that's only because im always on guard bc of my anxiety, cant say anyone else would be as lucky as me. The issue is the brace uses cheap plastic and also instead of making the piece that is known to break thicker they made it as thin as possible to save money most likely. the bracket should be completely metal in my professional option considering how much force the sun visor rod that plugged into it requires. No ones life should be a risk like this, nor should any customer have to pay $100 for a new retail cost of one that is unjust for a company to make a customer pay for a defective flawed part of there vehicle that should have been recalled long ago and never was. the first one was replaced under warranty when the Subaru dealer I went to was part of Nissan, then I bought one from the new store a year later, and then from the Rafferty store, and again this week from the new Concordville part store. (I dont have my invoice from the current part I just ordered) There is more then one day of incident, one in 2017, one in 2018, 2019, 2020, and again this year 12/10/2021. cant find other invoiced. The date of incident for the previous would be same day or next day for invoice dates for new visor. Video of Flaw parts: (with audio) https://www.dropbox.com/s/yxgi9qge3q487q6/Live%20Demo%20of%20flaw.mp4?dl=0
Interior rear view mirror is not well secured to windshield. It wobbles and falls off after a period of time. The screw is in potmetal which wears out and will not secure the mirror. The internet has many cases of the same occurance.
As I was driving, the driver's sun visor dropped into my forehead creating a shocking reaction. I attempted to place it back up, but it kept falling down. I then left it in a down position that you would place it if sun was in your eyes. I went over to the local dealer and they said it has been happening to quite a few of the Forester cars. I asked if it was a recall and he said he checked and it wasn't. because the car was over 3 years old, it was out of warranty and it would be a charge of around $125 or so to be repaired. I explained that the car has not been abused and if I probably had not used the visor more than a dozen times. He indicated maybe the original dealer would honor fixing it because of such low mileage. I did go back to the original dealer and unfortunately they would not honor it and would be happy to repair it for around the same price. He also told me to buy velcro and it should hold it up. I invested in many strengths of velcro to find out that it would not adhere to the ceiling material of the car and repeatedly flops down in the same fashion as it did initially. My complaint is that this should be a recall as clearly it is a safety issue. I cannot drive the car safely in a down position as it interferes with visibility. I am so disappointed with Subaru's reaction to my problem. Thank you for your help.
The contact owns a 2010 Subaru Forester. The contact stated that while driving at various speeds in inclement weather, the windshield washer fluid froze causing the driver's visibility to be obscured. The contact had to constantly stop to clean the windshield so that she could see. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure mileage was approximately 15,000.updated 4/15/13 the consumer stated the tube which lead to the nozzle was frozen, due to a design flw.
I was driving back home on US6 at approximately 1pm last Friday when the glass of back windshield completely shattered for no reason, it exploded making a loud noise that first shocked me thought I managed to maintain control of the vehicle. After I calmed down I looked around to see what had happened and then I noticed that the glass in the back shield was reduced to tiny pieces all over to the point in which the rear vision was obstructed. I reported the incident to Subaru, (sr#1-2037476585), and they told me to take it to the dealer for inspection to determine the cause of the failure. I requested an appointment with groove Subaru in littleton and took the vehicle in today at 7am only to be told that they are not experts in forensics and could not determine the cause of the incident, but that could have been a rock (we are familiar with rocks hitting cars here inn co, so I do not think it was the reason for the incident) and to call abra to have the glass replaced.
A D V E R T I S E M E N T S
- Chadds Ford , PA, USA