This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle: 2009 Subaru Forester limited, on 6/20/09 I experienced an incident of unintended acceleration. Cruise control was on. Before our exit I canceled the cruise control but left it "on". on the ramp, I let the car slow. At about 40 mph I moved the shift lever into 'sport' mode, downshifted to 3rd gear, then 2nd, then braked to a stop. The car was stopped, in gear, idling. My foot was on the brake. Without warning, the engine raced and the car jolted forward about a foot; it would have continued but I increased pressure on the brake and stopped the car. The engine, with the car stopped and in gear, ran up over 2000 RPM. I immediately shifted into regular drive mode and then into neutral. Once in neutral, the engine briefly raced higher but then dropped to idle at about 700 RPM. I switched the cruise control off. Please note: To stop the car I did not move my foot; it was already on the brake, and I merely pressed harder. This is not a case of pedal confusion. The floor mats are in place. This is not a case of a floor mat interfering with the accelerator. At the time of the incident, we were not moving. I was not on the phone. I was not looking over my shoulder. I was not otherwise distracted. I was sitting still, waiting for the light to change, with my Focus on the traffic stopped in front of me. In my view, this represents a dangerous defect in the vehicle, and needs to be corrected immediately. Please advise regarding your proposed resolution. I have advised Subaru via their website today but have not heard back. I am happy to be contacted for further details if needed.
A D V E R T I S E M E N T S
- Sammamish, WA, USA