This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sunroof was not closing properly. It was later determined that the electrical sunroof motor was going bad and needed to be replaced due to a bent sunroof frame. The sunroof motor was covered under my Subaru extended warranty, however the bent sunroof frame was not. Since the sunroof was hardly used in the past 5 years, I maintained that it was either a manufacturing defect or an assembly error. Subaru refused to pay for the frame replacement. Therefore, by replacing just the motor I still have the problem of the bent sunroof frame which in time will make the sunroof motor go bad. I encourage others with similar sunroof problems to file complaints. With enough complaints, Subaru may decide to cover these repairs under their classic extended service warranty.
- Daly City, CA, USA
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- Daly City, CA, USA