This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cspc: The weld that connects the main part of the rack to the portion that enters the hitch cracked, resulting in the bikes dragging in the road until we could pull over. The rack then snapped off completely. At the time, we had three bikes worth about $2,500 each on the rack, and more seriously, this could have caused a catastrophic accident had the rack snapped off with another car directly behind us. F
- Boulder, CO, USA
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- Boulder, CO, USA