This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon contacting the manufacturer on September 7, 2004 consumer was told there was a recall, and that she would receive the replacement adjustor strap. However, britax did not send the replacement. Consumer made another call to britax, and there was no indication that she ever called. Safety seat information: Marathon, serial# E9L06057760, batch#503780, manufactured in 03-17-03.
- Montrose, CO, USA
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- Montrose, CO, USA