This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased used "as is" 02/01/2007 from dealer that listed 2001 Forester at $9800, then when I went to buy they reduced cost to $5200 just to move their used vehicles off lot. They did not disclose any problems and said Forester went thorough vehicle inspection and vehicle was in excellent condition mechanically. (1) failure of emission system ie, oxygen sensors (2) front and rear locations. Second day after purchase. (2) failure of left front cv joints (2) and axle. Third day after purchase. (3) automatic transmission would only go into reverse and not any drive or forward gears while coming home from work on "5th" day of ownership and this being the "third" time to have Forester towed to service center. I contacted the multi-franchised (including Subaru) for help and information. They responded the Forester was sold as is and didn't care even if the vehicle fell in half once it leaves their lot. My next step is I contacted Subaru America of my vehicle and dealer problems by email. I received returns from them with vauge at best reasons but no recall or tsb information. They gave me a case number and waiting for a personal reply via postal mail or telephone call. In total I have been towed 3 times, two different service centers and certified. Mechanics. Paid $300. For front axle, $429 for emmisison repairs, $150 for a transmission flush, filters (2 one internal one external spin-on) and Subaru transmission. Conditoner. Finally after all that I still have the transmission problem and rarely use it because I am affraid to drive it with my two babies I have, I use my fathers car. Can someone help me please.
- Kunkletown, PA, USA
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- Kunkletown, PA, USA