This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at 55 on the highway left rear driver's side tire blew out. Consumer had to replace the tire, and the wheel was bent. Consumer made contact with the manufacturer, who wanted the wheel and tire mailed.
3 right wheel bearing failures. At 16000 miles the right wheel bearing was replaced under warranty (9-11-01). At 22000 miles (4-23-03), right rear bearing noise returned and dealer 'adjusted' the bearing. Warranty had expired, but dealer did not charge for 'adjustment'. at 24100 miles, bearing failed with grinding and smoke during highway driving. A 100 mile tow was necessary. The dealer is refusing to repair under warranty. My position is that it was never fixed the first time. Online research reveals others with similar tales. One told of having bearings replaced 6 times. Subaru issued a service bulletin (#035002, Dec. 23, 2002) advising of a new way to install the replacement bearings. A tech at my dealer said that they were told to start making replacements using a roller bearing instead of the oem bearing. One other problem - at about 20000 miles an ignition switch problem within the steering column caused engine failure while driving, requiring towing to the dealer.
I have had to replace three (3) wheel bearings on this automobile. Wheel bearing failure could lead to loss of a wheel and a serious accident. A search of the web indicates this model has a history of these problems.
A D V E R T I S E M E N T S
- Goshen, NY, USA