My 2024 Subaru Crosstrek was stopped at a red light behind a car. My cruise was disengaged after the car stopped and my foot was on the brake. Suddenly, the car lurched forward on its own and only stopped when I pressed hard on the brake and moved transmission from drive to park.

- Galloway, NJ, USA

The contact owned a 2024 Subaru Crosstrek. The contact stated that while driving at 15 MPH on the slow lane in the snow, he lost control. The brake pedal was depressed but failed to respond. The contact veered to the side of the road, off a slope, and then fell and crashed into a tree. There were no warning lights illuminated. There were no reported injuries or fire. The air bags deployed. A police report was filed. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the event data recorder was retrieved. The manufacturer was unable to determine the failure. The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 1,000.

- Melrose, MA, USA

- Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has thrown me into the seatbelt a few times and poses a significant risk of getting rear ended. I'm afraid the automatic steering system is going to throw me into a ditch. - The dealer can't reproduce it and no log is recorded by the car because it isn't registered as a malfunction, rather the vehicle thinks it's doing the right thing. I've taken it in twice for this and a few other issues. - The vehicle has not been inspected by anyone else as there has been no damage yet. - No signals were given and there have been no other symptoms other than the adaptive cruise control slowing down for no reason on occasion, presumably it thinks there are ghost cars in front of me?

- Orlando, FL, USA