This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A pebble flew at the windshield with less than 1800 miles on it and chipped it. By the next morning the chip had spread to a crack spanning the length of my windshield. Replaced windshield. Several months later, same thing happened. Replaced windshield again. I am on my 3rd windshield in less than 36k miles.
Its widely known that Subaru has a problem with their windshields dating back to 2015. There have been several class action lawsuits wherein their windshields crack for NO reason. My windshield cracked and it was determined there was an impact point where the crack propagated. I contest that based on their sub-standard windshields, there is not way to determine impact vs non-impact crack formation. The repair for the windshield was quoted at $1300!! Part of the quote includes re-calibrating the eyesight technology which is required. Subaru's recommendation was to file a comprehensive insurance claim. My insurance company, Progressive, indicated that this type of claim, while comprehensive, would cause a rate increase. Subaru refused to conduct a 3 way call with Progressive to discuss the matter. I wonder why? There are countless claims of subaru windshields cracking. Any impact whatsoever will result in an unrepairable crack. A reputable windshield replacement personnel told me most folks simply can't afford a window replacement and continue to drive with a crack. Subaru's windshields can't possibly meet current automotive standards for window integrity. If window replacement costs are in excess of $1000 and in some cases exceed $2000, nobody will be able to afford the repair resulting in unsafe conditions. Saddling the insurance companies cost everyone - particularly when their are inherent design flaws with Subaru windshields.
noticed a crack in windshield (out of no where, no stone hit our car). crack started in the middle bottom of windshield. crack was 5 times the size the next day! VERY DANGEROUS!
Windshield cracked after 3 weeks. Was hit by a very small rock when travelling at 30 mph, and a 10 inch crack appeared. In 40+ years of driving, I have never had a rock cause that much damage to a windshield, even at 60 mph.
- Kent, WA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Silver Springs , NV, USA