The contact owns a 2019 Subaru Crosstrek. The contact stated while driving 75 MPH, the power steering assist failed to operate as the steering wheel seized with the power steering warning light illuminated. Due to the failure, the vehicle swerved to the left before the contact was able to pull over to the shoulder of the highway. The contact restarted the vehicle and the power steering assist returned before the failure recurred upon exiting the highway. Due to the failure, the vehicle was towed to a dealer to be diagnosed. The contact was informed that the power steering had failed and needed to be repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V065000 (Steering). The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired and remained in the dealer possession. The failure mileage was approximately 36,000.

- Homestead, FL, USA

My 2019 Subaru Crosstrek surges at speeds around 60 MPH, and swerves the vehicle without my control. I have to hold the steering wheel tightly and steer out of the swerve, which is incredibly dangerous on freeways or mountain roads. Apparently, the lane departure assist is the culprit, so now I have to disable the app before I drive. Why would I allow this dangerous application to drive my car for me? I have barely avoided crashing into semi trucks and driving into road shoulders because of this device. I think the car is dangerous. There is yet another dangerous issue with this car. There is another device that disables the transmission while idling in traffic. The steering and transmission are literally locked in place. I had this happen once in a drive through window, and once on a hill, while traffic was stopped for an accident. When the traffic started to move again, 20 minutes later, I could not get my car to start, and I was in front of a mile long line of traffic, coming back to highway speed, completely stopped. A policeman stopped and knew that there was a little " dimple" on my dashboard that would uncover a locking mechanism. If we only had a slender probe that would fit inside the dimple-pencil too big, so was screwdriver. By this time, I had 2 policemen stopped and traffic whizzing by me. An electrician stopped, knew about the dimple too, and had a slender enough rod to fit into the area, slid the locking mechanism to the side, and started the car again. On both of these issues, I called Subaru customer service and Subaru corporate. NOBODY knew what these issues were, never heard of them! The car is inherently dangerous and I am stuck driving it because I financed it only a year ago and can't afford to buy another car. Subaru should at least acknowledge these dangerous issues, and offer me another model without these issues. The 2019 Crosstrek is the model I have that has these dangerous issues. Earlier and later models do not.

- 29 Palms, CA, USA

I bought my car in Mexico and have moved to North las vegas Nevada. The dealer will not make the necessary safety repairs under the recalls. What do I do" do I have an unsafe car"

- North Las Vegas, NV, USA

My Subaru Crosstrek is a 2019 - less than 2 years old and still covered by warranty. It has been meticulously cared for and only dealer serviced. 3 days ago the car's engine shut off while we were driving it. There was a complete loss of power to the brakes and steering. We could have been killed. I brought the car in immediately to the dealer service I have always been going to, and they cannot find anything wrong with the car. In his own words, the service manager said "I would not feel comfortable letting my family or loved ones using your car" - but he offered no help. He said that they can't find a problem, they can't find an error code, and there is nothing they can do. I don't feel safe driving this vehicle given that a serious, dangerous, hazards, and potentially life-threatening engine failure occured with no apparent cause in a brand new car. The fact that the service manager himself said that it's not safe to drive but couldn't offer any explanation of why the information occured is very frustrating. The dealership is giving me a dangerous car back with no knowledge of how to fix it or when it will happen again. If the engine dies on the highway or on a crowded street, it could cause an accident in which myself and others are seriously injured or killed.

- Williston, VT, USA

Ever since I have owned the car May 2019 I have had the problem of dangerous unstable steering when it automatically departs from lanes at speeds above 50 mph in all weather conditions wet sunny mountains hilly when it puts all us in danger when tha driver has to adjust the car. Twice I have taken to the dealership and no action was taken and we remain apprehensive about driving our less than 6000 miles. It is unsafe and dangerous. Can any thing be done.

- Clarksville, MD, USA

Eye sight notification and engine light turns on and we lost power steering whilst driving the vehicle.

- Los Angeles, CA, USA

When lane departure system is activated, steering gets loose.wheels may not respond to steering wheel for 1 second.Subaru says this is normal.I stopped using the system after drifting off a 2 lane country road at 50 M.P.H. I have this system in my Toyota, it does not negatively effect steering wheel control.

- Newburg, MD, USA

When driving, especially at highway speeds, the steering will unexpectedly push the car across the lane, sometimes harshly, especially around curves. This is more than a simple nudge for lane assist, it scares the heck out of you as you fight the steering wheel to maintain control. At least on our car it's enough to cause an accident! the car has been in to Subaru three times to correct this problem, without success. After informing Subaru of America and opening a formal complaint (case #148267253025) they dismiss this as the eye sight/lane assist working, and say the remedy is to turn this safety feature off...which to us is ridiculous and not why we purchased this car. As we have informed Subaru the car sits in our garage as we are simply too afraid to drive it. Our initial complaint was in July, after our first road trip, and the problem recurs irregularly and without warning. The car now has 5725 miles on the odometer.

- Greer, SC, USA

Driving 70 mph, cruise on but not set, lane keep assist was on. Driving down middle of my lane on the highway the car abruptly turns to the right. I could not recover fast enough to avoid going into the next lane. Because I was over the line, the lane departure gave me an alert. A few days later it happened for the 2nd time. Same speed, same abrupt force turning the car, this time to the left. I may have been close the the right side of my lane but nonetheless, it suppose to nudge the steering wheel back into my lane. Not an abrupt turn. It certainly gets your attention and could cause an accident.

- Neenah, WI, USA

The contact owns a 2019 Subaru Crosstrek. While driving approximately 30 mph over an uneven surface, the vehicle veered to the right. The steering wheel had to be straightened by force by the contact. The contact stated that the failure occurred all the time ever since the vehicle was purchased. The vehicle was not taken to the dealer for diagnostic testing, but an appointment was scheduled with wilkins Subaru (6917 richie hwy, glen burnie, md 21061). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3,000.

- Annapolis, MD, USA

The lane assist is sometimes overly aggressive, without warning. When taking an exit ramp to the right it once violently tried to correct to the left. In crosswinds it's like trying to steer a mario cart game and will jerk you back and forth in the lane.

- Minneapolis, MN, USA

At highway speeds, during a mild turn, the car unexpectedly pulls in the same direction as the turn. First occurred 3 weeks after purchase. Took car to dealer immediately. May be related to existing steering recall. Dealer cooperative so far. Checked VIN against existing recall, but it was not associated on the ntsb web site.

- Gallatin, TN, USA