This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my 2019 Subaru Crosstrek hybrid on 5/31/19. I had the first incidence of the "all the warning lights come on" in October 9, 2019. As I was between towns in rural northern NY, and 75 miles from home this was scary. I pulled over, checked the oil and fluids (all were ok), and called the dealer. They said I could continue to drive the car and to bring it in the next day when I got home. So I continued to my next destination and shut off the car for about 2 hours during our haircuts. Then when I restarted the car the problem recurred. I drove part way home that way and we stopped at a restaurant for supper. When we resumed our trip after supper the warning lights were gone. I took the car to the dealer the next day, October 10. They could find no reason for the problem and it was not then occurring. Subsequently the problem recurred on 12/20, 12/21, and 12/22/19. And on 1/16/20 the headlights wouldn"T work! on February 12, 2020 the problem recurred on a trip out of town. I have visited the dealer four more times for this problem ? on 11/19/19, 12 /12/19, 12/20/19, and 1/2/20. During that time the service manager stated that there were multiple reports of similar problems on 2019 Crosstrek hybrids. He asked me, and I agreed, to be one of a dozen Crosstrek owners in the us to have monitoring hardware installed to read the electronic codes which resulted when the problem occurred. On February 12, 2020 the problem recurred. I contacted the dealer to let them know. On May 7th 2020, the problem recurred yet again. Barstow?S service department contacted me to arrange for another appointment scheduled for 6/8/20. The purpose was to update the electronic system with a ?fix" derived from the study in which I participated in Dec 2019-January 2020. The next day, June 9, I started the car and the problem recurred!
Vehicle has been stuttering from acceleration for awhile now. Noticeable more when going around 60mph when slowing down. It has done for about year off and on. Have taking to dealership few times stated nothing wrong first time. Second reset something worked for few days I thought but still does off and on. Feels like it doesn't get enough fuel.
The windhshild of the Subaru crosstek 2019 chipped with the tiniest of the stones that flung over from a different truck or vehicle passing by on the highway. We were also driving in exit lane and considerable slower than passing traffic. The stones was too small to cause a 12 inch line on the driver side.. I think there is a fargility problem or assembly problem in Subaru crosstek that makes so many windshiled breaks/chips.
My windshield begin cracking from the lower left corner on the driver side without any cars or trucks anywhere around me to kick up the stone. There is now about a 10 inch crack going in a North easterly direction looking from the drivers side
My windshield developed a small crack in it while sitting in the garage. On Feb 7th while driving into town on a very cold day I had the defroster on and watched with windshield crack a good 12 inches right about the heat vents
I was driving and suddenly heard a loud thump. I looked around and behind me and didn't see anything or anyone around then I heard a crackling sound coming from my roof so I slightly opened my sunroof visor to spot broken glass so I closed the visor slowly in case any loose glass was present. I pulled over to look from the top and saw the entire sunroof was shattered. The glass looked as if it had 'exploded.'
If all doors are locked and I am inside the vehicle, I cannot open the door by pulling the door open lever. I have to open all doors which are electrically operated by a button on the door, and then open the door with the lever. I am worried that if the battery is dead or the door open switch is shorted in a flood, then I cannot get out by opening the door.
Windshield cracked for no reason 5 months after getting car. I had to have entire windshield replaced. It occurred while it was sitting in driveway - noticed one morning as I drove vehicle that day crack spread and got larger
2 significant windshield cracks in less than one year. Of owning this car. One was repairable. The second has resulted in the need for replacement, as a small chip extended to 7 inches within one week. No excessive speed or driving at close proximity at fault. First crack 3/8/19. Second incident 1/27/20- less than one year apart on a brand new vehicle.
Driving about 40 miles an hour, and it was quite a windy day and a small pebble hit the windshield and caused a small crack which quickly elongaged to about 36 inches
The car parked was found with a defective windshield (horizontal crack without apparent reason). The defective windshield seemed to occur spontaneously because my requested police investigation did not find any evidence on the cause of harm.
The collision avoidance system is dangerous. Twice it has stopped the car for no reason. I was not close to another vehicle and I was not speeding. The system applied the brakes which cause both my passenger and me to be forced forward against the seat belts.the car actually skidded. What is worse is that the car behind me had no warning that I was going to be stopped and almost could not avoid a rear end collision. This system is dangerous. I have shut it off but it always comes back on when the car is restarted.
This car was leased on June 3, 2009. Almost immediately I noticed that at slow speed in a parking lot or at an intersection, the car bogs down and shakes and bucks. Something like an inexperienced driver trying to drive a stick shift and not knowing how to shift smoothly. The bucking is very noticeable to everyone in the car. Even passengers ask what is wrong with it. This issue is constant and dangerous when trying to get out of the way of another driver.
While driving a 5 week old vehicle down a state highway, two lane, 55mph road, there was a small "tick" sound that was very insignificant. The passenger pointed out that there was now a chip and cracks in the windshield. The small sound, or object that hit the windshield was less significant than some bugs that hit on a daily basis. Yet it chipped and cracked the 5 week old Crosstrek windshield. There's no way this minor thing that touched the windshield should have left a mark let alone a chip and cracks. Later in the same week, our outback that was purchased the same day brand new had the same issue, and it left a chip and crack.. from a very insignificant little something that barely hit the windshield.
Passenger front door, corner glass splintered while driving on highway. Unlikely, a rock or debris impact because of location. Possible glass tempered issue?
I was driving down a road that is a 45mph road, and I dont hear a rock hit my windshield but I look down and notice I have a small crack starting at the very edge of my windshield, which then spread across my windshield rather quickly.
A D V E R T I S E M E N T S
- Chase Mills, NY, USA