7.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,421 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Subaru Crosstrek fuel system problems

fuel system problem

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2019 Subaru Crosstrek Owner Comments

problem #11

Sep 062023

Crosstrek

  • miles

A D V E R T I S E M E N T S

Car was at a stop light, went to accelerate and car would not accelerate- all the lights came on. I had to put it in park and turn it off and back on, then it accelerated and there were no other issues.

- Saint Petersburg, FL, USA

problem #10

Feb 032023

Crosstrek

  • miles
The car's hybrid system failed. The problem was a poorly protected electrical cable and connector that is exposed under the car. It corroded and failed. The dealer cleaned it and it works again, but they think the issue will be ongoing. May be related to Manufacturer Recall Number: WRD23 / NHTSA Recall Number:23V080000

- Truckee, CA, USA

problem #9

Nov 182019

Crosstrek

  • miles
Car hesitates on acceleration persists after recall (replacement of ignition coils). Condition persists since purchase (Nov, 2019). Numerous repair orders did not correct problem.

- Belmont, CA, USA

problem #8

Nov 122020

Crosstrek

  • 7,405 miles

A D V E R T I S E M E N T S

My wifes car started smelling like gasoline inside the passenger compartment. We took it to a Subaru dealer and a rodent had chewed the high pressure gas line. It then sprayed gasoline right into her back seat foam and cushion. If we take the rodent out of the equation, this car is not safe and we want our money back in full. The material for wiring and fuel lines are made from a soy based product attracting rodents. The seal they use for the gas tank access under the rear seat is a cheap foam not a neoprene rubber or O-ring. If the gas would of leaked onto just the ground I wouldn't even be typing this letter. I am extremely concerned about high pressure gas getting into the passenger compartment. I want to contact a lawyer about this and make Subaru accountable. The dealer even told me it was the second one in 2 weeks. They must use a soy based fuel line to attract to rodent, and then the foam seal in no way is safe to prevent a pressure of gasoline from reaching inside the vehicle. My wifes car is 13 mo old and only has 7400 miles on it. She is devastated as this was her first brand new car ever. No we have a car with gas smell inside forever. Please help us!

- Tecumseh, MI, USA

problem #7

Jan 022019

Crosstrek

  • 100 miles
Car has hesitated and stumbled since new. Very low power. Taken to two different dealerships to correct problem. Recall for ignition down. Problem persists

- Moro, IL, USA

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problem #6

May 272020

Crosstrek

  • 22,000 miles
Some time this car aceleracin more like put more full, I start to notice when I was driven in the specific speed and the car start to put more full and speed more than I was

- Demarest, NJ, USA

problem #5

Oct 152019

Crosstrek

  • 6,000 miles

A D V E R T I S E M E N T S

My first Subaru. On the drive home from the dealership, a rock cracked the windsheild. Less than a week later, while traveling on a freeway for just a few minutes, another rock hit the windshield and caused a major crack/ long line across on another part of the window. So unexpected, unusual and I hope not predictive of consistent glass issues. The bigger issue is that upon acceleration, the acceleration often, briefly, loses power. Like something is impeding the fuel momentarily. I've become accustomed to it but it took some getting used to. I worry that it is the sign of a major defect/issue. The car is the current model year, though, I did purchase it with 6,000 miles on it. I've wondered if these issues are what caused the previous owner to trade it in within months of buying it new.

- Scottsdale, AZ, USA

problem #4

Dec 142019

Crosstrek

  • 250 miles
Cuts out momentarily when accelerator is pressed and dealer says thats normal. This is dangerous when merging in traffic.

- Belmont, CA, USA

problem #3

Dec 142019

Crosstrek

  • 250 miles
Cuts out on accelerating

- Belmont, CA, USA

problem #2

Sep 302019

Crosstrek

  • 24,631 miles
At around the 2000 mile mark I noticed a drastic reduction in fuel econemy. I also started noticing metal particles in the engine oil. I also noticed a significant drop in engine power as well. This is a sign of debris getting in the engine and causing metal particles to become broken off. My mileage went from 460-480 mpt to 360-380 mpt. (mpt=miles per tank) I have brought the vehicle into the dealership and nothing was found from thrm testing the fuel system. I have been documenting this thru photograps on my tripometer. I took dealerships advice and tried a different gas station with the same results. Fuel econemy is averaging 22-33 mpg city/highway. I drive 20 of 25 miles each way to work on the highway. The display that reads gas mileage based on how I drive in the car says I should be getting between 27-28 mpg based on how I drive.

- Seattle, WA, USA

problem #1

Jul 142019

Crosstrek

  • 10,000 miles
Car hesitates and stalls out at slow speeds and has stalled while pulling out into a intersection. We have taken it to the dealer and at first we're told nothing was wrong then they kept the car for seven days and found an issue with a sensor once replaced the car was running okay for a week then the hesitation and sluggishness is back and we are again told no codes are showing that the car is fine. I was driving and it almost stalled in an intersection again and was bogging out for a full minute before regaining power. The car is back at the dealer again!

- Zephyrhills, FL, USA

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