I was driving in traffic to complete stop, as I was accelerating the vehicle stalled. This has happened only once. I have had another incident when I was backing up to park my car in my garage, my back up camera froze while im still in motion then the infotainment reboots.

- Carson, CA, USA

Hi. I purchase my 2019 Subaru Crosstrek in October of 18 because I decided to suck it up and have a payment to ensure I had a safe vehicle for myself and for my son. Since we always purchase Subaru through my work, I went that route because I've been very pleased with them especially with safety. In may of 2000 19, I was driving to harrisburg for work and I had my son with me and a whole egg that was presenting at the conference we were headed to. On the way there, on 22 East where there was a lot of construction but a highway, I went to go around a truck where I accelerated and went to go into the slower lane once I passed him but all the sudden, I lost complete power and my car shut off!!! I hurried up and got it back on and somehow the truck that I just passed was able to maneuver but it was super scary. Sadly, this happened two more times on the strip where my car just shut off so I just stayed in the slow lane and prayed while I was in one lane because I called Subaru and they told me that.. I'm just recalling all this now because I got the recall in the mail. I had called Subaru the week before I went on this trip and they told me that they thought it was a few ignition thing. And that I should get gas and see if all the lights turned off because all the lights and turn on after the first time it is shut off. Long story short, they kept it for about a thousand miles to test it out because I was adamant that I didn't want it back until it was safe so they replace the tire sensor which I had known for my last vehicle would not cause the car to shut off but they assured me this would solve the problem. I haven't had any problems since except for the continued electrical problems that I have inside the car and where the car runs at night even after its shut off.

- Philipsburg, PA, USA

At around the 2000 mile mark I noticed a drastic reduction in fuel econemy. I also started noticing metal particles in the engine oil. I also noticed a significant drop in engine power as well. This is a sign of debris getting in the engine and causing metal particles to become broken off. My mileage went from 460-480 mpt to 360-380 mpt. (mpt=miles per tank) I have brought the vehicle into the dealership and nothing was found from thrm testing the fuel system. I have been documenting this thru photograps on my tripometer. I took dealerships advice and tried a different gas station with the same results. Fuel econemy is averaging 22-33 mpg city/highway. I drive 20 of 25 miles each way to work on the highway. The display that reads gas mileage based on how I drive in the car says I should be getting between 27-28 mpg based on how I drive.

- Seattle, WA, USA

While driving down interstate highway, lots of warning lights suddenly appeared on dashboard. Car would only brake, not accelerate. After safely pulling off to side of road, car engine would not start. I was initially told the ECM (compuer) failed, but now it's an engine problem. Nearly 2 weeks later, car is still in the shop.

- Seattle, WA, USA

I am appealing to you for help with a dangerous problem. The engine of my new 2019 Subaru Crosstrek stalls when I jam on the break. This has happened twice on the road. Both times I was able to avert a fatal accident. 1.) the first time the engine shut down from a hard stop occurred the night of December 26th. The driver was on the highway, when he made a sharp break realizing he'd gone in the wrong direction. The car's engine shut down on the highway. Luckily it was night and few cars were on the road 2.) on Sunday, April 7th, I was driving slowly on a country road. I stopped suddenly before a stop sign I hadn't seen. The car engine shut down. I had to turn the engine on a couple of times before the car got going. Luckily I was driving on a country road where there were few cars. I did a little research on the problem of the engine shutting off and found that this is a known issue with certain Subaru Crosstreks. The Subaru dealer in vestal, NY, and Subaru America did inspections on my car and concluded that there is no data confirming the problem. I say that the readings are not telling the whole story. I want a complete diagnosis and resolution to this dangerous problem. I want to know what is causing a shutoff when breaking suddenly and a solution, whatever that may be. I want to be safe on the road as do other people who have been reporting the same problem: www.subaruxvforum.com/forum/engine-drivetrain/163282-engine-stall-afer-hard-breaking.html?amp=1 https://www.yourmechanic.com/estimates/Subaru/Crosstrek/when-I-slow-down-and-stop-the-car-engine-shuts-off-inspection

- Binghamton, NY, USA

Car has repeatedly turned itself off while driving. Twice, when pressing the brakes while exiting the highway, all dashboard lights (eyesight alarms, check engine, etc.) will turn on. When the car comes to a stop, the oil light also turns on and the engine shuts off, essentially putting the car in neutral. The dash instructs to put the car in park. The car starts again after pushing the ignition to turn off the car and turning it back on again, but will have the same thing happen the next time the brakes are pressed and the car slows down. It has turned off twice while the vehicle is in motion, going slowly. After three first instances of this problem, the car was towed to the dealer where they found a "fatal error of the ECM" and the main computer in the car was changed and the grounds were tested. The second instance of this problem occurred on the same day the vehicle was picked up from repairs. The car had ~200 miles when the problem first occurred and has less than 250 currently. In summary, the car has turned off, making it unable to accelerate, while in traffic on several occasions. There were issues with apple carplay glitching just before each instance occurred. The instances were exactly one week apart.

- Painted Post, NY, USA