10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,056 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Subaru Crosstrek body / paint problems

body / paint problem

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2018 Subaru Crosstrek Owner Comments

problem #9

May 162024

Crosstrek

  • miles

A D V E R T I S E M E N T S

While driving on a 71 degree, clear day on 16 May 2024, out of nowhere and without prior warning, my sunroof/moonroof glass on my 2018 Subaru Crosstrek limited, (50th anniversary edition) just exploded. See pics attached.

- Pueblo West, CO, USA

problem #8

Nov 022022

Crosstrek

  • miles
While I was doing parallel parking, the car on its own went into involuntary, sudden, uncontrolled acceleration & hit a tree & bushes resulting into considerable body damage. Then I called Subaru national customer relations representative & I was told to go to the local Subaru dealer where I had purchased the car about four and a half years ago. The mechanic there told me that he had never heard such incident & he said that since there is no engine light on, there is nothing to scan. And he thought the car was okay. So, I am driving it very cautiously. But, I am concerned. We thought the newer such cars are safer with the high-tech computers on board but I countered this safety problem that I had never come across before.

- El Cerrito, CA, USA

problem #7

Oct 012021

Crosstrek

  • miles
The third windshield we've had on this car cracked again for now reason. This is available for inspection, and we have documentation of the previous issues, including when Subaru paid part of the second one because they determined there was no reason the windshield should have cracked. Windshield cracked while in the driveway (we were in the car), determined unsafe to drive.The problem keeps occurring. Each windshield replacement has been performed by the dealership we bought the car from. The vehicle has been inspected by the State Farm insurance folks for payment of the first windshield repair. There was no warning for the crack.

- Moorpark, CA, USA

problem #6

Mar 302020

Crosstrek

  • 21,700 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Subaru Crosstrek. The contact stated that along the top of the windshield their were rough spots in a row above the top of the windshield that looked like rust. The contact spoke with the dealer (West herr automotive group 3552 southwestern blvd, orchard park, NY 14127; (716) 649-7711) who stated that they would receive a repair before the lease was up however have yet to receive one. The dealer stated they were stone chipped however the contact stated that it looks more like rust.. the vehicle was not repaired. The manufacturer was not made aware. The approximate failure mileage was 21,700.

- Grand Island, NY, USA

problem #5

Jan 242021

Crosstrek

  • 53,000 miles
While driving on my way home in light snow my window cracked starting at 6 inches and is now over a foot long and growing.

- Naples, FL, USA

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problem #4

Jan 072021

Crosstrek

  • 18,000 miles
My windshield got a big crack out of nowhere while I was driving on a highway. In addition my windshield wiper nozzles and pump have both been replaced due to problems cleaning window but continue to malfunction still and I can't see clearly because of it.

- Rockaway Beach, NY, USA

problem #3

May 142019

Crosstrek

  • miles

A D V E R T I S E M E N T S

Windshield had small crack in it when I came out one morning.

- Middleburg, FL, USA

problem #2

May 142018

Crosstrek

  • 12,000 miles
Since I bought the Subaru cross I have encounter multiple paint chipping in the body and had a windshield crack and paid out of pocket to have safelite repair the window.

- North Branford, CT, USA

problem #1

Apr 222018

Crosstrek

  • 3,800 miles
Water collecting in front doors and not draining out of door when parked facing uphill. The drain holes in the front doors are not located in the rear corner of the door. If the vehicle is on an incline facing uphill, water can not escape the rear corners of the door interior until the vehicle or door is level.

- Maple Valley, WA, USA

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