5.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,259 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Subaru Crosstrek accessories - exterior problems

accessories - exterior problem

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2018 Subaru Crosstrek Owner Comments (Page 2 of 4)

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problem #43

Jul 032020

Crosstrek

  • 40,000 miles

A D V E R T I S E M E N T S

While driving down the road I ran over a small pothole and I noticed a small chip that had appeared on the windshield. When I stopped to look it over I couldn't even feel it from the outside. Resolving to get it fixed when I came home I began driving and not even an hour into my trip it had turned into. A crack going down the length of the drivers side. By the end of the trip it stretched 4 feet from the uppermost corner drivers side going down, and then making a curved perpendicular to the ground and going to the passenger side. All in the matter of a few hours.

- Cypress, CA, USA

problem #42

Nov 112020

Crosstrek

  • 86,000 miles
A crack appeared across the bottom center of the windshield 2 weeks ago while it was parked.

- Los Lunas, NM, USA

problem #41

Jul 102020

Crosstrek

  • 60,000 miles
With the crack covering the eyesight system, the warning signal was always flashing and causing my steering to pull to one side. Since it was doing this it was causing the car to pull to one side or bring my tires costing me an additional $800 to replace the tires balance and alignment for my Crosstrek, plus the downtime that I had to takeoff from work to get my car worked on at the Subaru dealership.

- Lone Tree, CO, USA

problem #40

Nov 012019

Crosstrek

  • 11,000 miles

A D V E R T I S E M E N T S

Windshield constantly popping like it is cracking from when new. Small rock hit it and a huge crack across at least 25% of windshield before you could have it repaired.

- Duarte, CA, USA

problem #39

May 012020

Crosstrek 4-cyl

  • 16,000 miles
The windshield has cracked with no impact or damage to cause the crack. The vehicle has been parked in our residence driveway and not driven (home due to covid) so I am certain nothing has hit the window to cause it to crack. The crack is vertical straight up from the defroster element on the passenger side and is 10+ inches long. Dealer indicates this is not under warranty and would cost nearly 3K to replace windshield and recalibrate the eyesight functionality. I understand from research online that this is a known issue on Subaru models, including the Crosstrek.

- Annandale, VA, USA

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problem #38

Jul 102020

Crosstrek 4-cyl

  • 40,000 miles
My car was parked approximately 2 hours and 15 minutes today, Friday July 10, 2020, from 9:15am until 11:30am. When I returned to my car, the windshield had a crack on the right passenger side starting at top of window approximately 3 inches long. It is going up and down on the windshield, from the top. I did not have a rock or debris hit my windshield while driving. The parking lot is not near a roadway or where it could be hit by debris.

- Kansas City, KS, USA

problem #37

Jul 072020

Crosstrek 4-cyl

  • 27,321 miles

A D V E R T I S E M E N T S

Windshield crack, which is lengthing. Noticed while driving but do not recall an iincident which could account for this damage.

- Columbus, OH, USA

problem #36

Jun 202020

Crosstrek 4-cyl

  • 25,000 miles
The windshield spontaneously cracked while stationary in our driveway. The crack is vertical located in the center of the window from the roofline to almost the windshield wipers. The local Subaru service department stated this is a problem they see often and will not be covered by the warranty.

- Acton, MA, USA

problem #35

Nov 182019

Crosstrek 4-cyl

  • 30,000 miles
A small piece of pebble hit my windshield on the highway. Normally, a small pebble should not make such a big damage, but it created such a big crack in the window. Interestingly, in my neighborhood, there is the same make/model car with the same window crack. It is very disappointing to see Subaru to have low quality windshield in their latest model.

- Ellicott City, MD, USA

problem #34

Mar 282020

Crosstrek 4-cyl

  • 42,000 miles
Windshield gets a massive crack out of nowhere. Vehicle was in garage.

- South Lyon, MI, USA

problem #33

Jun 012020

Crosstrek 4-cyl

  • 200 miles

A D V E R T I S E M E N T S

I have had 6 rock chip since I have owned this car. I drive mostly highway miles to and from work. It seems any slightest hit to the windshield will cause a chip. In all the vehicle I have owned other than this I have only had 4. out of 8 other vehicle. I would have to say that something isn't correct with how they made this windshield. My 1981 and 1986 Subaru's that I have owned I never got a chip in the windshield. And I put more miles on them that my current 2018 Crosstrek. My first chip was at about 200 miles and then from there just down hill. I dread the sound of something hitting the windshield. At times I am afraid the windshield is just going to shatter.

- Durham, CA, USA

problem #32

Feb 012020

Crosstrek

  • 45,000 miles
Winshield crack about 6 in long for no apparent reason. Car was parked. Day temperature was mild, not extremely cold or hot. It's going to cost $600 to replace due to eyesight calibration. I got it temporarily fixed with resin. Windshield technician said it was not caused by debris or foreign object.

- San Diego, CA, USA

problem #31

Jan 172020

Crosstrek

  • 22,000 miles
Windshield crack appeared overnight from above the heat vent.

- Redmond, WA, USA

problem #30

Jun 192020

Crosstrek 4-cyl

  • 66,549 miles
We have now had to replace or repair significant cracks from seemingly small rocks hitting the windshield. They never pock the windshield but rather cause long cracks to appear that can obscure vision or the visual aid cameras provided with the vehicle.

- Las Cruces, NM, USA

problem #29

May 022020

Crosstrek 4-cyl

  • 52,000 miles
My car sat in my driveway for about three days without being driven. In that time, the windshield formed a crack starting at the bottom near the heat vent and going up into the main part of the windshield. There was no impact from a foreign object, the crack seemed to form spontaneously at some point during the three days I didn't drive the car.

- Mansfield, PA, USA

problem #28

Apr 242020

Crosstrek

  • 0 miles
In the past 18 months of owning my Subaru Crosstrek, I have had the windshield crack twice for no apparent reason. The first time my windshield cracked, there was no "point of impact" that I was able to detect and the windshield started to crack near the heating vent under the windshield wipers. The second time the windshield cracked, there again was no "point of impact" detected and the crack seemed to start from the top most part of the windshield right where the rearview mirror was attached to the windshield.

- Seattle, WA, USA

problem #27

Apr 132020

Crosstrek

  • 34,000 miles
Traveling down highway, vehicle in motion when the windshield was hit by small rock from the car traveling in front of me. Resulted in spider crack and within 30 minutes a 10'+ crack. Normal windshields do not crack this easy.

- Lake Stevens, WA, USA

problem #26

Nov 012019

Crosstrek

  • 10,000 miles
I noticed that my windshield had a large crack in it after driving into work one day without any precipitating factors (no wreck, no hit, no rocks, etc). It was initially small and has quickly involved top to bottom of the right side of the windshield

- Denver, CO, USA

problem #25

Jul 092018

Crosstrek

  • miles
The car was in motion on a highway and a small crack appeared from the passenger side of the window. It quickly spread across the window.

- Marina Del Rey, CA, USA

problem #24

Aug 012018

Crosstrek

  • 2,000 miles
I purchased my 2018 Subaru Crosstrek from harvey Subaru in bossier city la in March of 2018. I can't recall the exact date, but the car was in the parking lot at work and the sunroof exploded. The warranty was honored and they replaced the sunroof with no hassle. I assume they will have service records detailing the incident. It was in the summer of 2018 if I recall correctly. I'm not sure if this is related to the windshield issues Subaru is having but I felt like I needed to report it.

- Conway, AR, USA

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