This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Subaru Crosstrek. The contact stated while pulling out of her driveway, the steering wheel became stiff, and the power steering warning light illuminated. The contact was able to pull over on the side the road. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to diagnose by a dealer. The failure mileage was 48,300.
CV axles click when turning. CV axles could break at any given point. If not fixed you could lose control of your car causing death to yourself or others while driving or render your car driveless. I've looked online and many other 2017 cross track owners have the same problem. So why is this not a recall.
The car lost power steering shortly after car was started to go on S short trip. We were still N our driveway when it happened. I could still drive it, but turning the steering wheel was difficult on curves on back roads and highway to the doctor's office 32 miles away. I have heard other Subaru have had shorts in the electric power assist system.
Key gets stuck in ignition and the car needs to be restarted in order to remove key. This occurs when stationary and trying to remove key from ignition. Had this issue for a about a month before I took it in as Subaru had a recall for wue90 stop light switch replacement and I thought it may be related as did my service provider at North park Subaru or maybe had to do with steering. The problem was not solved, the repair was out of my pocket. The service provider reported 'erratic operation of park switch on shifter' and the shifter was replaced and problem is resolved. This appears a manufacturing flaw that should be recalled as many others report the same issue. The service provider also reported the same issue and stated many people had come in recently to have the same issue serviced. It maybe unethical that the service provider has not or did not appear to be reporting the matter. Car is less than three years old (when occured) and has 50K miles on it.
Key gets stuck in ignition and the car needs to be restarted, put in reverse/drive, and then either moved or step firmly on the break and back in park. Sometimes it takes multiple attempts. Having this issue for a couple months. It doesn't happen every time, but often.
A D V E R T I S E M E N T S
- Thomaston, ME, USA