This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On freeway, car suddenly did not want to accelerate when pushing on the gas. Car then decelerated until I pulled over on the side of the road, almost coming to a complete stop, and then I pushed on gas and it accelerated again.
I was driving to a town about 12 miles away via the highway. After 10 miles my accelerator no longer functioned and the ABS light, the vehicle dynamics control light, and the hill start assist warning light come on. I took the car out of gear so I could coast to a spot to pull off the highway and after pumping the accelerator a few times, the engine started to respond. I put it back in drive and continued on. This happened five times before I finally shut the engine off. After 5 minutes when I restarted, the warning lights were off and didn't come back on when I drove back home 12 miles. The same thing happened the next day.
Car intermittently loses the ability to accelerate or maintain speed at a range of speeds from 30mph to 75mph+ in my experience. No response when pushing the gas pedal and engine doesn't respond whatsoever to gas pedal input. It's as if I have removed my foot from the gas and I'm allowing the vehicle to coast. This lasts for a few seconds until normal function resumes. This mostly occurs at on the highway and when accelerating from a stop at a light or stop sign. This is incredibly dangerous and unpredictable, but Subaru will do nothing unless they're able to reproduce the issue themselves. It's been in the dealership once already. The issue is intermittent and only happens every few days, so it's hard to make it happen when you want it to. I have a bad video recording of halfway through it happening, but I'm attempting to get a better recording.
While stopping at a traffic light and foot removed from the gas pedal, the transmission surged violently. Had to apply brakes as car was trying to move forward into a highway. Managed to shift in park and surge eventually stopped.first time I took the car to the dealer, they said nothing wrong. It has happened again while to park. This time I had to shut the engine off. Flawed design, feel very unsafe in this car.
April 2018 while driving on the highway the gas pedal suddenly stopped functioning but the engine was still running at idle. Restarting the car fixed the issue but it happened again 10min later. Both instances almost caused an accident. After the second time it happened the car would not start and it had to be towed to a dealership. The dealership said that nothing was wrong with it and returned the vehicle, now one month later the accelerator stopped functioning while driving on the highway almost causing an accident. The vehicle would not start and had to be towed to dealer.
- Holland, OH, USA
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The duration of time that it takes to go from reverse to drive is unacceptable and dangerous. Every morning I drive my child to daycare and there have been numerous occasions where I feared that we would get rear-ended (which would injure my child) due to the slow response time going from reverse to drive. Every morning I have to be 100% sure to time my reversal when backing out and make sure there are no cars anywhere near me so I don't get crashed into. This is dangerous and needs to be fixed before there are any deaths or injuries from this. Also, this is a minor inconvenience but the moonroof/sunroof doesn't open 100% all the way when I click the auto open button/feature...it opens and then stops about 1 inch before being fully open. In other words, if you press the auto open button to open the moonroof, it will stop at 90-95% open then you have to manually press it again to get it fully open another inch to 100%. when I took my Crosstrek to the dealer to have them reprogram my telematics for the telematics/computer reprogramming recall I had them take a look at the moonroof and they said that it is "working as designed". why would a moonroof not fully open 100% by design? it can't be a safety issue, so this just doesn't make any sense and leads me to believe that the dealership was being complacent and lazy and didn't feel like having to adjust it or simply didn't know how.
A D V E R T I S E M E N T S
- Turner, OR, USA